Question 1

In Lewin's force- field theory, what occurs when the forces for change are greater than the resistance to change?

Accepted Answer

A) Inertia will prevent the organization from leaving. 
B) Top management must use coercion in order to stabilize the organization. 
C) Change will occur. 
D) The organization will experience a strategic shift. 
A) Inertia will prevent the organization from leaving. 
B) Top management must use coercion in order to stabilize the organization. 
C) Change will occur. 
D) The organization will experience a strategic shift.

Question 2

A flexible work team is designed to:

Accepted Answer

A) develop norms and values for efficiency. 
B) standardize the work process. 
C) be ready for revolutionary change. 
D) give a team the responsibility for completing the entire task. 
A) develop norms and values for efficiency. 
B) standardize the work process. 
C) be ready for revolutionary change. 
D) give a team the responsibility for completing the entire task.

Question 3

Globe Metallurgical Inc. increases its flexibility and decreases its costs primarily by using CIM.

Accepted Answer

A) True 
 B)False

Question 4

Change in organizations is generally targeted at the functional level.

Accepted Answer

A) True 
 B)False

Question 5

Bob's subordinates think he is too demanding and too directive. Bob does not understand why they feel this way, and has hired a consultant to follow him around, attend meeting, and act as a sounding board. This is called_________ .

Accepted Answer

A) a quality circle 
B) team- building 
C) sensitivity training 
D) process consultation 
A) a quality circle 
B) team- building 
C) sensitivity training 
D) process consultation

Question 6

Mechanistic structures are likely to decrease organizational inertia.

Accepted Answer

A) True 
 B)False

Question 7

Evolutionary change has a much narrower focus than revolutionary change.

Accepted Answer

A) True 
 B)False

Question 8

Revolutionary change is characterized by all of the following except:

Accepted Answer

A) radical changes. 
B) a high level of uncertainty. 
C) a top- down change strategy. 
D) discussions about the need for change by employees at all levels in an organization. 
A) radical changes. 
B) a high level of uncertainty. 
C) a top- down change strategy. 
D) discussions about the need for change by employees at all levels in an organization.

Question 9

Restructuring focuses on business processes.

Accepted Answer

A) True 
 B)False

Question 10

The European Union is a _________force for change.

Accepted Answer

A) competitive 
B) social 
C) demographic 
D) political 
A) competitive 
B) social 
C) demographic 
D) political

Question 11

The North American Free Trade Agreement (NAFTA)is a global force for change.

Accepted Answer

A) True 
 B)False

Question 12

An organizational confrontation meeting is a last resort effort to get the issues on the table and allow managers to vent their frustrations.

Accepted Answer

A) True 
 B)False

Question 13

To capitalize on technology, organizations change _________.

Accepted Answer

A) stakeholders 
B) structure 
C) employees 
D) managers 
A) stakeholders 
B) structure 
C) employees 
D) managers

Question 14

Effective change requires a top- down change strategy.

Accepted Answer

A) True 
 B)False

Question 15

Action research should be institutionalized throughout the organization in order to be effective.

Accepted Answer

A) True 
 B)False

Question 16

New United Motors Manufacturing Inc. (NUMMI), a joint venture between GM and Toyota,

Accepted Answer

A) assigns managers responsibility for designing more efficient ways to perform tasks. 
B) has high absenteeism. 
C) relies primarily on robots. 
D) uses flexible work teams. 
A) assigns managers responsibility for designing more efficient ways to perform tasks. 
B) has high absenteeism. 
C) relies primarily on robots. 
D) uses flexible work teams.

Question 17

Organizational change includes all except:

Accepted Answer

A) a change in top management. 
B) increased effectiveness. 
C) a process to increase value creation. 
D) move to a desired future state. 
A) a change in top management. 
B) increased effectiveness. 
C) a process to increase value creation. 
D) move to a desired future state.

Question 18

TQM is highly interrelated to __________.

Accepted Answer

A) innovation 
B) quantum technological change 
C) reengineering 
D) restructuring 
A) innovation 
B) quantum technological change 
C) reengineering 
D) restructuring

Question 19

Reengineering entails:

Accepted Answer

A) reducing differentiation and integration. 
B) developing new goods and services or new production and operating systems. 
C) ignoring the current setup of tasks, roles, and work activities. 
D) increasing R&D funding. 
A) reducing differentiation and integration. 
B) developing new goods and services or new production and operating systems. 
C) ignoring the current setup of tasks, roles, and work activities. 
D) increasing R&D funding.

Question 20

An advantage in efficiency, quality, or innovation is a_________ force for change.

Accepted Answer

A) social 
B) political 
C) global 
D) competitive 
A) social 
B) political 
C) global 
D) competitive

In Lewin's force- field theory, what occurs when the forces for change are greater than the resistance to change?

A flexible work team is designed to:

Globe Metallurgical Inc. increases its flexibility and decreases its costs primarily by using CIM.

Change in organizations is generally targeted at the functional level.

Bob's subordinates think he is too demanding and too directive. Bob does not understand why they feel this way, and has hired a consultant to follow him around, attend meeting, and act as a sounding board. This is called_________ .

Mechanistic structures are likely to decrease organizational inertia.

Evolutionary change has a much narrower focus than revolutionary change.

Revolutionary change is characterized by all of the following except:

Restructuring focuses on business processes.

The European Union is a _________force for change.

The North American Free Trade Agreement (NAFTA)is a global force for change.

An organizational confrontation meeting is a last resort effort to get the issues on the table and allow managers to vent their frustrations.

To capitalize on technology, organizations change _________.

Effective change requires a top- down change strategy.

Action research should be institutionalized throughout the organization in order to be effective.

New United Motors Manufacturing Inc. (NUMMI), a joint venture between GM and Toyota,

Organizational change includes all except:

TQM is highly interrelated to __________.

Reengineering entails:

An advantage in efficiency, quality, or innovation is a_________ force for change.

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 10: Types and Forms of Organizational Change

In Lewin's force- field theory, what occurs when the forces for change are greater than the resistance to change?

A flexible work team is designed to:

Globe Metallurgical Inc. increases its flexibility and decreases its costs primarily by using CIM.

Change in organizations is generally targeted at the functional level.

Bob's subordinates think he is too demanding and too directive. Bob does not understand why they feel this way, and has hired a consultant to follow him around, attend meeting, and act as a sounding board. This is called_________ .

Mechanistic structures are likely to decrease organizational inertia.

Evolutionary change has a much narrower focus than revolutionary change.

Revolutionary change is characterized by all of the following except:

Restructuring focuses on business processes.

The European Union is a _________force for change.

The North American Free Trade Agreement (NAFTA)is a global force for change.

An organizational confrontation meeting is a last resort effort to get the issues on the table and allow managers to vent their frustrations.

To capitalize on technology, organizations change _________.

Effective change requires a top- down change strategy.

Action research should be institutionalized throughout the organization in order to be effective.

New United Motors Manufacturing Inc. (NUMMI), a joint venture between GM and Toyota,

Organizational change includes all except:

TQM is highly interrelated to __________.

Reengineering entails:

An advantage in efficiency, quality, or innovation is a_________ force for change.

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters