Question 1

As the number of levels in the hierarchy increases, motivation problems occur because workload tends to increase.

Accepted Answer

A) True 
 B)False  False

Question 2

An organization can do two things to improve its ability to control. They can either increase the number of managers, or increase the number of levels in the hierarchy.

Accepted Answer

A) True 
 B)False  True

Question 3

What does an organization not do to improve control?

Accepted Answer

A) Make the hierarchy taller 
B) Increase the number of levels 
C) Increase the number of employees 
D) Increase the number of managers 
A) Make the hierarchy taller 
B) Increase the number of levels 
C) Increase the number of employees 
D) Increase the number of managers C

Question 4

________states that work expands to fill the time available.

Accepted Answer

A) Span of control 
B) The Principle of the minimum chain of command 
C) Parkinson's Law 
D) Organizational theory 
A) Span of control 
B) The Principle of the minimum chain of command 
C) Parkinson's Law 
D) Organizational theory

Question 5

Contingent workers:

Accepted Answer

A) may experience motivation problems. 
B) can be used to help an organization develop core competences. 
C) can be used to facilitated coordination between functions. 
D) increase bureaucratic costs. 
A) may experience motivation problems. 
B) can be used to help an organization develop core competences. 
C) can be used to facilitated coordination between functions. 
D) increase bureaucratic costs.

Question 6

Union Pacific centralized operations to reduce costs.

Accepted Answer

A) True 
 B)False

Question 7

With a growth in organizational size, there is a design choice between increasing the number of levels in management and decreasing the span of control.

Accepted Answer

A) True 
 B)False

Question 8

An organization in which the hierarchy has many levels relative to the size of the organization is called ________.

Accepted Answer

A) flat 
B) decentralized 
C) tall 
D) organic 
A) flat 
B) decentralized 
C) tall 
D) organic

Question 9

Which of the following is not a potential disadvantage of a bureaucratic structure?

Accepted Answer

A) Unresponsiveness to customer needs 
B) Increased operating costs 
C) Stagnation 
D) Role ambiguity 
A) Unresponsiveness to customer needs 
B) Increased operating costs 
C) Stagnation 
D) Role ambiguity

Question 10

Most large companies have a maximum of ________hierarchical levels.

Accepted Answer

A) eight 
B) ten 
C) twelve 
D) seven 
A) eight 
B) ten 
C) twelve 
D) seven

Question 11

Companies with tall organizational structures have a minimum of 10 hierarchical levels.

Accepted Answer

A) True 
 B)False

Question 12

An advantage of bureaucratic structure is that it:

Accepted Answer

A) enables employees to teach skills to successors. 
B) reduces the need for integration. 
C) promotes mutual adjustment instead of standardization. 
D) reduces operating costs. 
A) enables employees to teach skills to successors. 
B) reduces the need for integration. 
C) promotes mutual adjustment instead of standardization. 
D) reduces operating costs.

Question 13

Which of the following allows a low- level employee to bring a conflict to a high- level employee?

Accepted Answer

A) Parkinson's Law 
B) A clear chain of command 
C) Horizontal differentiation 
D) Role ambiguity 
A) Parkinson's Law 
B) A clear chain of command 
C) Horizontal differentiation 
D) Role ambiguity

Question 14

Which of the following organizations will most likely have the narrowest span of control?

Accepted Answer

A) A science lab that does complex genetic research 
B) A police force that has a team of officers working on a murder investigation 
C) A plant that produces hammers 
D) A plant that manufactures airplanes 
A) A science lab that does complex genetic research 
B) A police force that has a team of officers working on a murder investigation 
C) A plant that produces hammers 
D) A plant that manufactures airplanes

Question 15

An arithmetic increase in the number of managers is accompanied by a geometric increase in the number of subordinates.

Accepted Answer

A) True 
 B)False

Question 16

We obey a police officer because of the position of authority that compels obedience. This is an example of Weber's principle of:

Accepted Answer

A) technical competence. 
B) rational- legal authority. 
C) control through written rules. 
D) decentralized authority to promote flexibility. 
A) technical competence. 
B) rational- legal authority. 
C) control through written rules. 
D) decentralized authority to promote flexibility.

Question 17

Bob and Amy are simply instructed to attract new clients, but are not given specific guidelines to use to accomplish this goal. Because they work for a conservative company, they are afraid to take risks. This situation is an example of ________.

Accepted Answer

A) role conflict 
B) mutual adjustment 
C) role ambiguity 
D) bureaucracy 
A) role conflict 
B) mutual adjustment 
C) role ambiguity 
D) bureaucracy

Question 18

The hierarchy begins to emerge when subunit orientations become so prevalent that the organization cannot control employees.

Accepted Answer

A) True 
 B)False

Question 19

Motivation problems occur as the number of levels in the hierarchy increases because:

Accepted Answer

A) Parkinson's law is activated. 
B) downsizing and restructuring tends to occur at this stage. 
C) responsibility and authority at each level decreases. 
D) managers' workload tends to increase. 
A) Parkinson's law is activated. 
B) downsizing and restructuring tends to occur at this stage. 
C) responsibility and authority at each level decreases. 
D) managers' workload tends to increase.

Question 20

According to Weber, rational- legal authority emerges due to qualities that the leaders possess, such as charisma.

Accepted Answer

A) True 
 B)False

As the number of levels in the hierarchy increases, motivation problems occur because workload tends to increase.

An organization can do two things to improve its ability to control. They can either increase the number of managers, or increase the number of levels in the hierarchy.

What does an organization not do to improve control?

________states that work expands to fill the time available.

Contingent workers:

Union Pacific centralized operations to reduce costs.

With a growth in organizational size, there is a design choice between increasing the number of levels in management and decreasing the span of control.

An organization in which the hierarchy has many levels relative to the size of the organization is called ________.

Which of the following is not a potential disadvantage of a bureaucratic structure?

Most large companies have a maximum of ________hierarchical levels.

Companies with tall organizational structures have a minimum of 10 hierarchical levels.

An advantage of bureaucratic structure is that it:

Which of the following allows a low- level employee to bring a conflict to a high- level employee?

Which of the following organizations will most likely have the narrowest span of control?

An arithmetic increase in the number of managers is accompanied by a geometric increase in the number of subordinates.

We obey a police officer because of the position of authority that compels obedience. This is an example of Weber's principle of:

Bob and Amy are simply instructed to attract new clients, but are not given specific guidelines to use to accomplish this goal. Because they work for a conservative company, they are afraid to take risks. This situation is an example of ________.

The hierarchy begins to emerge when subunit orientations become so prevalent that the organization cannot control employees.

Motivation problems occur as the number of levels in the hierarchy increases because:

According to Weber, rational- legal authority emerges due to qualities that the leaders possess, such as charisma.

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 5: Designing Organizational Structure: Coordination, Communication, and Control

As the number of levels in the hierarchy increases, motivation problems occur because workload tends to increase.

An organization can do two things to improve its ability to control. They can either increase the number of managers, or increase the number of levels in the hierarchy.

What does an organization not do to improve control?

________states that work expands to fill the time available.

Contingent workers:

Union Pacific centralized operations to reduce costs.

With a growth in organizational size, there is a design choice between increasing the number of levels in management and decreasing the span of control.

An organization in which the hierarchy has many levels relative to the size of the organization is called ________.

Which of the following is not a potential disadvantage of a bureaucratic structure?

Most large companies have a maximum of ________hierarchical levels.

Companies with tall organizational structures have a minimum of 10 hierarchical levels.

An advantage of bureaucratic structure is that it:

Which of the following allows a low- level employee to bring a conflict to a high- level employee?

Which of the following organizations will most likely have the narrowest span of control?

An arithmetic increase in the number of managers is accompanied by a geometric increase in the number of subordinates.

We obey a police officer because of the position of authority that compels obedience. This is an example of Weber's principle of:

Bob and Amy are simply instructed to attract new clients, but are not given specific guidelines to use to accomplish this goal. Because they work for a conservative company, they are afraid to take risks. This situation is an example of ________.

The hierarchy begins to emerge when subunit orientations become so prevalent that the organization cannot control employees.

Motivation problems occur as the number of levels in the hierarchy increases because:

According to Weber, rational- legal authority emerges due to qualities that the leaders possess, such as charisma.

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters