Question 1

Having too many hierarchical levels may hinder communications

Accepted Answer

A) True 
 B)False

Question 2

It has been estimated that 20% of the U.S. workforce consists of contingent workers.

Accepted Answer

A) True 
 B)False

Question 3

Contingent workers are workers whose pay is contingent upon their performance.

Accepted Answer

A) True 
 B)False

Question 4

Sales has a relatively________ hierarchy because it uses________ .

Accepted Answer

A) flat/standardization 
B) flat/mutual adjustment 
C) tall/standardization 
D) tall/mutual adjustment 
A) flat/standardization 
B) flat/mutual adjustment 
C) tall/standardization 
D) tall/mutual adjustment

Question 5

As the number of levels in the hierarchy increases, the relative difference in the authority possessed by managers at each level decreases.

Accepted Answer

A) True 
 B)False

Question 6

________are work groups consisting of people from different functions who are empowered to direct and coordinate different projects.

Accepted Answer

A) Middle managers 
B) Contingent workers 
C) Fixed workers 
D) Cross- functional teams 
A) Middle managers 
B) Contingent workers 
C) Fixed workers 
D) Cross- functional teams

Question 7

If the span of control is too wide,

Accepted Answer

A) subordinates may shirk responsibility. 
B) the hierarchy will be too tall. 
C) bureaucratic costs will increase. 
D) the division of labor will be too low. 
A) subordinates may shirk responsibility. 
B) the hierarchy will be too tall. 
C) bureaucratic costs will increase. 
D) the division of labor will be too low.

Question 8

Which of the following statements describes the relationship between organizational size and the number of managers? As an organization grows,

Accepted Answer

A) an increase in the number of managers is proportional to the increase in size. 
B) an increase in the number of managers is less than proportional to the increase in size. 
C) it does not increase the number of managers. 
D) an increase in the number of managers is more than proportional to the increase in size. 
A) an increase in the number of managers is proportional to the increase in size. 
B) an increase in the number of managers is less than proportional to the increase in size. 
C) it does not increase the number of managers. 
D) an increase in the number of managers is more than proportional to the increase in size.

Question 9

Rose supervises Iris, who in turn supervises Violet and Daisy. Violet has four subordinates and Daisy has six. Present spans of control are as follows:

Accepted Answer

A) Rose 1, Iris 2, Violet 4, Daisy 6 
B) Rose 13, Iris 12, Violet 4, Daisy 6 
C) Rose 3, Iris 12, Violet 4, Daisy 6 
D) Rose 13, Iris 2, Violet 4, Daisy 6 
A) Rose 1, Iris 2, Violet 4, Daisy 6 
B) Rose 13, Iris 12, Violet 4, Daisy 6 
C) Rose 3, Iris 12, Violet 4, Daisy 6 
D) Rose 13, Iris 2, Violet 4, Daisy 6

Question 10

Which of the following is one of Weber's bureaucratic principles?

Accepted Answer

A) Authority should be based on tradition. 
B) Horizontal tasks are loosely defined because vertical roles are clearly defined. 
C) Employees should be hired based on their competence. 
D) Work expands to fill the time. 
A) Authority should be based on tradition. 
B) Horizontal tasks are loosely defined because vertical roles are clearly defined. 
C) Employees should be hired based on their competence. 
D) Work expands to fill the time.

Question 11

Standardization makes it easier to increase span of control.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following prevents subordinates from neglecting tasks that are a part of their jobs?

Accepted Answer

A) Rules and norms 
B) Rational- legal authority 
C) Parkinson's Law 
D) Technical competence 
A) Rules and norms 
B) Rational- legal authority 
C) Parkinson's Law 
D) Technical competence

Question 13

It is more difficult to increase the span of control when:

Accepted Answer

A) tasks are highly interrelated. 
B) tasks are routine or similar. 
C) tasks are not interrelated. 
D) rules and procedures can be used as the primary means of control. 
A) tasks are highly interrelated. 
B) tasks are routine or similar. 
C) tasks are not interrelated. 
D) rules and procedures can be used as the primary means of control.

Question 14

At Company ABC, fast decision- making is a prerequisite for success, so the company has five hierarchical levels because many levels________ .

Accepted Answer

A) clarify information 
B) speed decision- making 
C) hinder communication 
D) improve communication 
A) clarify information 
B) speed decision- making 
C) hinder communication 
D) improve communication

Question 15

If an organization with 3,000 employees has seven levels in its hierarchy, research would predict that if the organization tripled in size to 9,000 employees, it would have approximately 21 levels in its hierarchy.

Accepted Answer

A) True 
 B)False

Question 16

Coca- Cola could not respond quickly to the needs of different regions because they had all of the following except:

Accepted Answer

A) decentralized decision- making. 
B) an expensive hierarchy. 
C) a long chain of command. 
D) slow decision- making. 
A) decentralized decision- making. 
B) an expensive hierarchy. 
C) a long chain of command. 
D) slow decision- making.

Question 17

Weber's bureaucracy should reduce both role conflict and role ambiguity.

Accepted Answer

A) True 
 B)False

Question 18

Adding more managers to a company results in:

Accepted Answer

A) better decision- making. 
B) improved communication. 
C) higher bureaucratic costs. 
D) flattening of the organizational structure. 
A) better decision- making. 
B) improved communication. 
C) higher bureaucratic costs. 
D) flattening of the organizational structure.

Question 19

Which of the following functions will most likely have the tallest hierarchy?

Accepted Answer

A) Sales 
B) R&D 
C) Accounting 
D) Manufacturing 
A) Sales 
B) R&D 
C) Accounting 
D) Manufacturing

Question 20

According to Weber, rational- legal authority emerges as managers develop a reputation for making rational decisions.

Accepted Answer

A) True 
 B)False

Having too many hierarchical levels may hinder communications

It has been estimated that 20% of the U.S. workforce consists of contingent workers.

Contingent workers are workers whose pay is contingent upon their performance.

Sales has a relatively hierarchy because it uses .

As the number of levels in the hierarchy increases, the relative difference in the authority possessed by managers at each level decreases.

________are work groups consisting of people from different functions who are empowered to direct and coordinate different projects.

If the span of control is too wide,

Which of the following statements describes the relationship between organizational size and the number of managers? As an organization grows,

Rose supervises Iris, who in turn supervises Violet and Daisy. Violet has four subordinates and Daisy has six. Present spans of control are as follows:

Which of the following is one of Weber's bureaucratic principles?

Standardization makes it easier to increase span of control.

Which of the following prevents subordinates from neglecting tasks that are a part of their jobs?

It is more difficult to increase the span of control when:

At Company ABC, fast decision- making is a prerequisite for success, so the company has five hierarchical levels because many levels________ .

If an organization with 3,000 employees has seven levels in its hierarchy, research would predict that if the organization tripled in size to 9,000 employees, it would have approximately 21 levels in its hierarchy.

Coca- Cola could not respond quickly to the needs of different regions because they had all of the following except:

Weber's bureaucracy should reduce both role conflict and role ambiguity.

Adding more managers to a company results in:

Which of the following functions will most likely have the tallest hierarchy?

According to Weber, rational- legal authority emerges as managers develop a reputation for making rational decisions.

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 5: Designing Organizational Structure: Coordination, Communication, and Control

Having too many hierarchical levels may hinder communications

It has been estimated that 20% of the U.S. workforce consists of contingent workers.

Contingent workers are workers whose pay is contingent upon their performance.

Sales has a relatively________ hierarchy because it uses________ .

As the number of levels in the hierarchy increases, the relative difference in the authority possessed by managers at each level decreases.

________are work groups consisting of people from different functions who are empowered to direct and coordinate different projects.

If the span of control is too wide,

Which of the following statements describes the relationship between organizational size and the number of managers? As an organization grows,

Rose supervises Iris, who in turn supervises Violet and Daisy. Violet has four subordinates and Daisy has six. Present spans of control are as follows:

Which of the following is one of Weber's bureaucratic principles?

Standardization makes it easier to increase span of control.

Which of the following prevents subordinates from neglecting tasks that are a part of their jobs?

It is more difficult to increase the span of control when:

At Company ABC, fast decision- making is a prerequisite for success, so the company has five hierarchical levels because many levels________ .

If an organization with 3,000 employees has seven levels in its hierarchy, research would predict that if the organization tripled in size to 9,000 employees, it would have approximately 21 levels in its hierarchy.

Coca- Cola could not respond quickly to the needs of different regions because they had all of the following except:

Weber's bureaucracy should reduce both role conflict and role ambiguity.

Adding more managers to a company results in:

Which of the following functions will most likely have the tallest hierarchy?

According to Weber, rational- legal authority emerges as managers develop a reputation for making rational decisions.

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Sales has a relatively hierarchy because it uses .