Question 1

Which of the following is not an advantage of a bureaucratic structure?

Accepted Answer

A) Increased integration 
B) Flexibility 
C) Reduced transaction costs 
D) Increased ability to compete for scarce resources 
A) Increased integration 
B) Flexibility 
C) Reduced transaction costs 
D) Increased ability to compete for scarce resources

Question 2

Management by objectives is a form of goal setting in an organizational setting.

Accepted Answer

A) True 
 B)False

Question 3

Weber said that an organizational structure should be based on:

Accepted Answer

A) loosely defined roles. 
B) the use of rules and standard operating procedures. 
C) a small span of control. 
D) decentralization. 
A) loosely defined roles. 
B) the use of rules and standard operating procedures. 
C) a small span of control. 
D) decentralization.

Question 4

An organization that has few levels in its hierarchy relative to its size is called________ .

Accepted Answer

A) standardized 
B) flat 
C) tall 
D) formalized 
A) standardized 
B) flat 
C) tall 
D) formalized

Question 5

Weber was against putting rules in writing, because he was in favor of an empowered workforce making its own decisions about how to best accomplish the task.

Accepted Answer

A) True 
 B)False

Question 6

Clearly defined roles and accountability are advantages of________ structure.

Accepted Answer

A) an organic 
B) a bloated 
C) a flat 
D) a bureaucratic 
A) an organic 
B) a bloated 
C) a flat 
D) a bureaucratic

Question 7

Standardization:

Accepted Answer

A) can be used only in a centralized hierarchy. 
B) enables a manager to increase his or her span of control. 
C) causes a manager to reduce his or her span of control. 
D) increases the number of managers needed. 
A) can be used only in a centralized hierarchy. 
B) enables a manager to increase his or her span of control. 
C) causes a manager to reduce his or her span of control. 
D) increases the number of managers needed.

Question 8

________refers to the number of subordinates a manager directly supervises.

Accepted Answer

A) Parkinson's Law 
B) Effectiveness 
C) Vertical differentiation 
D) Span of control 
A) Parkinson's Law 
B) Effectiveness 
C) Vertical differentiation 
D) Span of control

Question 9

Until 1850 an officer's commission in the British Army could by bought by anyone. This violates Weber's principle that:

Accepted Answer

A) work expands to fill time. 
B) social status, kinship, or heredity should determine hiring. 
C) job- related skills should determine hiring. 
D) decentralization is important. 
A) work expands to fill time. 
B) social status, kinship, or heredity should determine hiring. 
C) job- related skills should determine hiring. 
D) decentralization is important.

Question 10

Tall hierarchies are associated with all of the following problems except:

Accepted Answer

A) high bureaucratic costs 
B) a wide span of control 
C) communication problems 
D) motivation problems 
A) high bureaucratic costs 
B) a wide span of control 
C) communication problems 
D) motivation problems

Question 11

A nuclear power plant has a very tall managerial hierarchy for all the following reasons except:

Accepted Answer

A) to ensure that rules are followed. 
B) to maintain effective supervision of activities. 
C) to empower employees to make decisions. 
D) to cross- check the work of lower managers. 
A) to ensure that rules are followed. 
B) to maintain effective supervision of activities. 
C) to empower employees to make decisions. 
D) to cross- check the work of lower managers.

Question 12

________occurs when a person's tasks or authority are not clearly defined and the person becomes afraid to act on or take authority for anything.

Accepted Answer

A) Control 
B) Role conflict 
C) Role ambiguity 
D) Standardization 
A) Control 
B) Role conflict 
C) Role ambiguity 
D) Standardization

Question 13

Parkinson's Law states that:

Accepted Answer

A) organizations should have a maximum of 10 hierarchical levels. 
B) a division of labor increases efficiency. 
C) hierarchies grow because managers make work for one another. 
D) the hierarchy should be based on rational- legal authority. 
A) organizations should have a maximum of 10 hierarchical levels. 
B) a division of labor increases efficiency. 
C) hierarchies grow because managers make work for one another. 
D) the hierarchy should be based on rational- legal authority.

Question 14

The principle of minimum chain of command states that an organization should avoid hierarchies because individuals prefer to be empowered.

Accepted Answer

A) True 
 B)False

Question 15

It is easier to increase the span of control when tasks:

Accepted Answer

A) are highly interrelated. 
B) are dissimilar. 
C) are routine or similar. 
D) are complex. 
A) are highly interrelated. 
B) are dissimilar. 
C) are routine or similar. 
D) are complex.

Question 16

Organizations that empower workers will typically:

Accepted Answer

A) downsize to give middle managers more opportunity to scan the environment for growth. 
B) have a mechanistic structure. 
C) downsize in order to survive. 
D) have an organic structure. 
A) downsize to give middle managers more opportunity to scan the environment for growth. 
B) have a mechanistic structure. 
C) downsize in order to survive. 
D) have an organic structure.

Question 17

In a bureaucratic structure, norms should be used to control relationships between roles.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following does not reduce the need for direct supervision?

Accepted Answer

A) The informal organization 
B) Centralization 
C) Rules 
D) Norms 
A) The informal organization 
B) Centralization 
C) Rules 
D) Norms

Question 19

A new organization is experiencing coordination and motivation problems due to high differentiation. The CEO is in the process of designing the hierarchy. What do you recommend?

Accepted Answer

I recommend that he or she follow Max We

Question 20

Company A has 1,000 employees and six hierarchical levels. Company B has 3,000 employees and seven levels. What is the relationship between Company A's and Company B's hierarchies?

Accepted Answer

A) Both A and B have hierarchies that are too tall. 
B) Company B's hierarchy is considered to be relatively taller than Company A's. 
C) Both A and B have average size hierarchies for their size. 
D) Company A's hierarchy is considered to be relatively taller than Company B's. 
A) Both A and B have hierarchies that are too tall. 
B) Company B's hierarchy is considered to be relatively taller than Company A's. 
C) Both A and B have average size hierarchies for their size. 
D) Company A's hierarchy is considered to be relatively taller than Company B's.

Which of the following is not an advantage of a bureaucratic structure?

Management by objectives is a form of goal setting in an organizational setting.

Weber said that an organizational structure should be based on:

An organization that has few levels in its hierarchy relative to its size is called________ .

Weber was against putting rules in writing, because he was in favor of an empowered workforce making its own decisions about how to best accomplish the task.

Clearly defined roles and accountability are advantages of________ structure.

Standardization:

________refers to the number of subordinates a manager directly supervises.

Until 1850 an officer's commission in the British Army could by bought by anyone. This violates Weber's principle that:

Tall hierarchies are associated with all of the following problems except:

A nuclear power plant has a very tall managerial hierarchy for all the following reasons except:

________occurs when a person's tasks or authority are not clearly defined and the person becomes afraid to act on or take authority for anything.

Parkinson's Law states that:

The principle of minimum chain of command states that an organization should avoid hierarchies because individuals prefer to be empowered.

It is easier to increase the span of control when tasks:

Organizations that empower workers will typically:

In a bureaucratic structure, norms should be used to control relationships between roles.

Which of the following does not reduce the need for direct supervision?

A new organization is experiencing coordination and motivation problems due to high differentiation. The CEO is in the process of designing the hierarchy. What do you recommend?

Company A has 1,000 employees and six hierarchical levels. Company B has 3,000 employees and seven levels. What is the relationship between Company A's and Company B's hierarchies?

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 5: Designing Organizational Structure: Coordination, Communication, and Control

Which of the following is not an advantage of a bureaucratic structure?

Management by objectives is a form of goal setting in an organizational setting.

Weber said that an organizational structure should be based on:

An organization that has few levels in its hierarchy relative to its size is called________ .

Weber was against putting rules in writing, because he was in favor of an empowered workforce making its own decisions about how to best accomplish the task.

Clearly defined roles and accountability are advantages of________ structure.

Standardization:

________refers to the number of subordinates a manager directly supervises.

Until 1850 an officer's commission in the British Army could by bought by anyone. This violates Weber's principle that:

Tall hierarchies are associated with all of the following problems except:

A nuclear power plant has a very tall managerial hierarchy for all the following reasons except:

________occurs when a person's tasks or authority are not clearly defined and the person becomes afraid to act on or take authority for anything.

Parkinson's Law states that:

The principle of minimum chain of command states that an organization should avoid hierarchies because individuals prefer to be empowered.

It is easier to increase the span of control when tasks:

Organizations that empower workers will typically:

In a bureaucratic structure, norms should be used to control relationships between roles.

Which of the following does not reduce the need for direct supervision?

A new organization is experiencing coordination and motivation problems due to high differentiation. The CEO is in the process of designing the hierarchy. What do you recommend?

Company A has 1,000 employees and six hierarchical levels. Company B has 3,000 employees and seven levels. What is the relationship between Company A's and Company B's hierarchies?

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters