Question 1

The method chosen to manage conflict depends on:

Accepted Answer

A) the source of the problem. 
B) the tallness of the hierarchy. 
C) integrating mechanisms. 
D) property rights. 
A) the source of the problem. 
B) the tallness of the hierarchy. 
C) integrating mechanisms. 
D) property rights.

Question 2

The balance of power determines whether organizational politics increases or decreases organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 3

__________is the process of giving subordinates the freedom to make decisions.

Accepted Answer

A) Centrality 
B) Empowerment 
C) Attitudinal structuring 
D) Co- optation 
A) Centrality 
B) Empowerment 
C) Attitudinal structuring 
D) Co- optation

Question 4

A CEO of a new organization says that he refuses to engage in politics and that he does not want any conflict in his company. What problems do you see with this attitude?

Accepted Answer

This CEO may not be interested in politi

Question 5

Political behavior should typically be ignored in important decisions, such as structural changes and resource allocation.

Accepted Answer

A) True 
 B)False

Question 6

A lower- level manager has a top manager as a mentor. This political tactic is called __________ .

Accepted Answer

A) associating with powerful managers 
B) controlling the agenda 
C) increasing centrality 
D) increasing nonsubstitutability 
A) associating with powerful managers 
B) controlling the agenda 
C) increasing centrality 
D) increasing nonsubstitutability

Question 7

Product development, manufacturing, and sales depend on marketing for information because:

Accepted Answer

A) marketing has authority. 
B) marketing has centrality. 
C) marketing has unobtrusive power. 
D) marketing allocates resources. 
A) marketing has authority. 
B) marketing has centrality. 
C) marketing has unobtrusive power. 
D) marketing allocates resources.

Question 8

Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a potential source of conflict?

Accepted Answer

A) Competition for scarce resources 
B) Control over information 
C) Control over resources 
D) Centrality 
A) Competition for scarce resources 
B) Control over information 
C) Control over resources 
D) Centrality

Question 10

Failure to manage conflict hurts an organization's culture.

Accepted Answer

A) True 
 B)False

Question 11

Which structure will most likely cause conflict as an organization grows and differentiates?

Accepted Answer

A) Product division 
B) Product team 
C) Market 
D) Functional 
A) Product division 
B) Product team 
C) Market 
D) Functional

Question 12

Organizational politics are:

Accepted Answer

A) the choice of rational outcomes that are consistent with those sought by the organization as a whole. 
B) the rational influences on decision- making. 
C) the process of allocating resources equally to each subunit. 
D) the processes where individuals or groups exercise what power they can amass to influence goals and processes. 
A) the choice of rational outcomes that are consistent with those sought by the organization as a whole. 
B) the rational influences on decision- making. 
C) the process of allocating resources equally to each subunit. 
D) the processes where individuals or groups exercise what power they can amass to influence goals and processes.

Question 13

Which of the following describes the relationship between power and conflict?

Accepted Answer

A) Power is the primary source of conflict. 
B) If a group has power, other groups will not engage in conflict with it. 
C) Groups can use their power to resolve conflicts in their favor. 
D) Power and conflict are not related. 
A) Power is the primary source of conflict. 
B) If a group has power, other groups will not engage in conflict with it. 
C) Groups can use their power to resolve conflicts in their favor. 
D) Power and conflict are not related.

Question 14

Organizational power does not include:

Accepted Answer

A) the ability of one person to overcome resistance. 
B) the ability to eliminate conflict. 
C) the ability to resolve conflict. 
D) the ability to achieve a desired result. 
A) the ability of one person to overcome resistance. 
B) the ability to eliminate conflict. 
C) the ability to resolve conflict. 
D) the ability to achieve a desired result.

Question 15

An element of coercion is involved in the use of power.

Accepted Answer

A) True 
 B)False

Question 16

Controlling the agenda enables managers to prevent conflict from reaching the manifest stage.

Accepted Answer

A) True 
 B)False

Question 17

The primary source of conflict between Kodak's CEO, Kay Whitmore, and former Chief Operating Officer, Christopher Steffen, stemmed from:

Accepted Answer

A) incompatible performance criteria. 
B) differences in ideas about how to achieve company goals. 
C) task responsibilities. 
D) task interdependence. 
A) incompatible performance criteria. 
B) differences in ideas about how to achieve company goals. 
C) task responsibilities. 
D) task interdependence.

Question 18

Jane works for a manufacturing plant that has been under pressure to reduce pollution. Jane increased her knowledge of environmental laws in order to help the company follow waste disposal laws. Jane is using which of the following political tactics?

Accepted Answer

A) Increasing nonsubstitutability 
B) Co- optation 
C) Controlling the agenda 
D) Increasing control over resources 
A) Increasing nonsubstitutability 
B) Co- optation 
C) Controlling the agenda 
D) Increasing control over resources

Question 19

A manager accepts an assignment that brings him into contact with many managers so that he can enhance his reputation or enhance his ability to acquire information. This is called__________ .

Accepted Answer

A) increasing indispensability 
B) increasing centrality 
C) increasing nonsubstitutability 
D) creating a coalition 
A) increasing indispensability 
B) increasing centrality 
C) increasing nonsubstitutability 
D) creating a coalition

Question 20

A coalition is__________ .

Accepted Answer

A) built around trade- offs 
B) an attachment to a powerful person 
C) a task relationship 
D) built on conflict 
A) built around trade- offs 
B) an attachment to a powerful person 
C) a task relationship 
D) built on conflict

The method chosen to manage conflict depends on:

The balance of power determines whether organizational politics increases or decreases organizational effectiveness.

__________is the process of giving subordinates the freedom to make decisions.

A CEO of a new organization says that he refuses to engage in politics and that he does not want any conflict in his company. What problems do you see with this attitude?

Political behavior should typically be ignored in important decisions, such as structural changes and resource allocation.

A lower- level manager has a top manager as a mentor. This political tactic is called __________ .

Product development, manufacturing, and sales depend on marketing for information because:

Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

Which of the following is a potential source of conflict?

Failure to manage conflict hurts an organization's culture.

Which structure will most likely cause conflict as an organization grows and differentiates?

Organizational politics are:

Which of the following describes the relationship between power and conflict?

Organizational power does not include:

An element of coercion is involved in the use of power.

Controlling the agenda enables managers to prevent conflict from reaching the manifest stage.

The primary source of conflict between Kodak's CEO, Kay Whitmore, and former Chief Operating Officer, Christopher Steffen, stemmed from:

Jane works for a manufacturing plant that has been under pressure to reduce pollution. Jane increased her knowledge of environmental laws in order to help the company follow waste disposal laws. Jane is using which of the following political tactics?

A manager accepts an assignment that brings him into contact with many managers so that he can enhance his reputation or enhance his ability to acquire information. This is called__________ .

A coalition is__________ .

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Filters

Exam 14: Managing Conflict, Power, and Politics

The method chosen to manage conflict depends on:

The balance of power determines whether organizational politics increases or decreases organizational effectiveness.

__________is the process of giving subordinates the freedom to make decisions.

A CEO of a new organization says that he refuses to engage in politics and that he does not want any conflict in his company. What problems do you see with this attitude?

Political behavior should typically be ignored in important decisions, such as structural changes and resource allocation.

A lower- level manager has a top manager as a mentor. This political tactic is called __________ .

Product development, manufacturing, and sales depend on marketing for information because:

Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

Which of the following is a potential source of conflict?

Failure to manage conflict hurts an organization's culture.

Which structure will most likely cause conflict as an organization grows and differentiates?

Organizational politics are:

Which of the following describes the relationship between power and conflict?

Organizational power does not include:

An element of coercion is involved in the use of power.

Controlling the agenda enables managers to prevent conflict from reaching the manifest stage.

The primary source of conflict between Kodak's CEO, Kay Whitmore, and former Chief Operating Officer, Christopher Steffen, stemmed from:

Jane works for a manufacturing plant that has been under pressure to reduce pollution. Jane increased her knowledge of environmental laws in order to help the company follow waste disposal laws. Jane is using which of the following political tactics?

A manager accepts an assignment that brings him into contact with many managers so that he can enhance his reputation or enhance his ability to acquire information. This is called__________ .

A coalition is__________ .

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Filters