Question 1

Managers are ________ when they evaluate how well the organization is accomplishing its goals.

Accepted Answer

A) leading 
B) planning 
C) organizing 
D) disseminating 
E) controlling 
A) leading 
B) planning 
C) organizing 
D) disseminating 
E) controlling

Question 2

China is a highly efficient manager. This implies that she

Accepted Answer

A) minimizes the amount of input resources without compromising quality. 
B) is slow to respond to change and perceives organizational change as harmful. 
C) does not favor flexibility in planning. 
D) chooses appropriateness goals. 
E) works for longer hours than do most of her colleagues. 
A) minimizes the amount of input resources without compromising quality. 
B) is slow to respond to change and perceives organizational change as harmful. 
C) does not favor flexibility in planning. 
D) chooses appropriateness goals. 
E) works for longer hours than do most of her colleagues.

Question 3

________ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

Accepted Answer

A) Restructuring 
B) Outsourcing 
C) Empowerment 
D) Departmentalization 
E) Insourcing 
A) Restructuring 
B) Outsourcing 
C) Empowerment 
D) Departmentalization 
E) Insourcing

Question 4

A car parts company decides to discontinue the production of its lowest-selling products and instead focuses on its areas of expertise. The company innovated a new automobile product with unique value. This is an example of using its

Accepted Answer

A) competitive advantage. 
B) core competency. 
C) market power. 
D) management skills. 
E) management strategies. 
A) competitive advantage. 
B) core competency. 
C) market power. 
D) management skills. 
E) management strategies.

Question 5

Define restructuring and identify both the positive and negative outcomes that can result when an organization restructures.

Accepted Answer

Restructuring involves simplifying, shri

Question 6

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n)

Accepted Answer

A) figurehead. 
B) entrepreneur. 
C) monitor. 
D) negotiator. 
E) disseminator. 
A) figurehead. 
B) entrepreneur. 
C) monitor. 
D) negotiator. 
E) disseminator.

Question 7

A company that has a high level of efficiency and effectiveness is most likely to produce a

Accepted Answer

A) product that customers want, but that is too expensive for them to buy. 
B) quality product customers want and at a price they can afford. 
C) product that is expensive and nondurable. 
D) high-quality product that customers do not want. 
E) low-quality product that customers do not want. 
A) product that customers want, but that is too expensive for them to buy. 
B) quality product customers want and at a price they can afford. 
C) product that is expensive and nondurable. 
D) high-quality product that customers do not want. 
E) low-quality product that customers do not want.

Question 8

Briefly describe Mintzberg's typology, including the three types of responsibilities he uses to categorize roles.

Accepted Answer

Mintzberg's theory shows that management

Question 9

________ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

Accepted Answer

A) Total quality management 
B) Innovation 
C) Crisis management 
D) Turnaround management 
E) Restructuring 
A) Total quality management 
B) Innovation 
C) Crisis management 
D) Turnaround management 
E) Restructuring

Question 10

A ________ is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities.

Accepted Answer

A) primary group 
B) self-managed team 
C) focus group 
D) restructured team 
E) functional team 
A) primary group 
B) self-managed team 
C) focus group 
D) restructured team 
E) functional team

Question 11

Most often, innovation in organizations takes place in

Accepted Answer

A) large departments. 
B) small groups or teams. 
C) established firms. 
D) upper management. 
E) quality control stations 
A) large departments. 
B) small groups or teams. 
C) established firms. 
D) upper management. 
E) quality control stations

Question 12

________ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.

Accepted Answer

A) Planning 
B) Leading 
C) Reviewing 
D) Controlling 
E) Organizing 
A) Planning 
B) Leading 
C) Reviewing 
D) Controlling 
E) Organizing

Question 13

As a middle manager, Jobeth selects the goals for her team. The task that Jobeth is demonstrating is called leading.

Accepted Answer

A) True 
 B)False

Question 14

First-line managers usually are

Accepted Answer

A) responsible for finding the best way to organize human and other resources to achieve organizational goals. 
B) in all departments or functions of an organization. 
C) expected to make specific decisions about the production of goods and services. 
D) trained to evaluate whether the organization's goals are appropriate. 
E) able to instruct top managers on the suitability of organizational goals. 
A) responsible for finding the best way to organize human and other resources to achieve organizational goals. 
B) in all departments or functions of an organization. 
C) expected to make specific decisions about the production of goods and services. 
D) trained to evaluate whether the organization's goals are appropriate. 
E) able to instruct top managers on the suitability of organizational goals.

Question 15

Because of financial problems in the organization, the top management of an investment bank decides to lower costs and downsize the business by

Accepted Answer

A) insourcing. 
B) restructuring. 
C) task assessment. 
D) empowerment. 
E) delegation. 
A) insourcing. 
B) restructuring. 
C) task assessment. 
D) empowerment. 
E) delegation.

Question 16

Barbara's Bangles outsells other jewelry designers in her town because it produces jewelry more efficiently and effectively than its competitors. This demonstrates the company's

Accepted Answer

A) empowerment. 
B) competitive advantage. 
C) product diversification. 
D) stratification. 
E) innovation. 
A) empowerment. 
B) competitive advantage. 
C) product diversification. 
D) stratification. 
E) innovation.

Question 17

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a

Accepted Answer

A) disseminator. 
B) figurehead. 
C) monitor. 
D) spokesperson. 
E) negotiator. 
A) disseminator. 
B) figurehead. 
C) monitor. 
D) spokesperson. 
E) negotiator.

Question 18

Image Labs designs and develops imaging equipment. It has a low level of efficiency and high level of effectiveness, so it is most likely to produce a

Accepted Answer

A) product that customers want, but that is too expensive for them to buy. 
B) quality product that customers want at a price they can afford. 
C) low-quality product that customers do not want. 
D) high-quality product that customers do not want. 
E) high-quality product that the company makes a profit on. 
A) product that customers want, but that is too expensive for them to buy. 
B) quality product that customers want at a price they can afford. 
C) low-quality product that customers do not want. 
D) high-quality product that customers do not want. 
E) high-quality product that the company makes a profit on.

Question 19

What is a consequence of restructuring?

Accepted Answer

A) increase in the size of departments 
B) loss of jobs 
C) increase in hierarchical levels 
D) increase in customer satisfaction 
E) improvement in morale of employees 
A) increase in the size of departments 
B) loss of jobs 
C) increase in hierarchical levels 
D) increase in customer satisfaction 
E) improvement in morale of employees

Question 20

Middle managers are

Accepted Answer

A) often called supervisors. 
B) responsible for daily supervision of the nonmanagerial employees. 
C) expected to make specific decisions about the production of goods and services. 
D) responsible for the performance of all departments. 
E) trained to establish long-term organizational goals. 
A) often called supervisors. 
B) responsible for daily supervision of the nonmanagerial employees. 
C) expected to make specific decisions about the production of goods and services. 
D) responsible for the performance of all departments. 
E) trained to establish long-term organizational goals.

Managers are ________ when they evaluate how well the organization is accomplishing its goals.

China is a highly efficient manager. This implies that she

________ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

A car parts company decides to discontinue the production of its lowest-selling products and instead focuses on its areas of expertise. The company innovated a new automobile product with unique value. This is an example of using its

Define restructuring and identify both the positive and negative outcomes that can result when an organization restructures.

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n)

A company that has a high level of efficiency and effectiveness is most likely to produce a

Briefly describe Mintzberg's typology, including the three types of responsibilities he uses to categorize roles.

________ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

A ________ is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities.

Most often, innovation in organizations takes place in

________ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.

As a middle manager, Jobeth selects the goals for her team. The task that Jobeth is demonstrating is called leading.

First-line managers usually are

Because of financial problems in the organization, the top management of an investment bank decides to lower costs and downsize the business by

Barbara's Bangles outsells other jewelry designers in her town because it produces jewelry more efficiently and effectively than its competitors. This demonstrates the company's

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a

Image Labs designs and develops imaging equipment. It has a low level of efficiency and high level of effectiveness, so it is most likely to produce a

What is a consequence of restructuring?

Middle managers are

The Evolution of Management Thought

Values Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and Strategist

Value Chain Management Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 1: Managers and Managing

Managers are ________ when they evaluate how well the organization is accomplishing its goals.

China is a highly efficient manager. This implies that she

________ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

A car parts company decides to discontinue the production of its lowest-selling products and instead focuses on its areas of expertise. The company innovated a new automobile product with unique value. This is an example of using its

Define restructuring and identify both the positive and negative outcomes that can result when an organization restructures.

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n)

A company that has a high level of efficiency and effectiveness is most likely to produce a

Briefly describe Mintzberg's typology, including the three types of responsibilities he uses to categorize roles.

________ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

A ________ is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities.

Most often, innovation in organizations takes place in

________ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.

As a middle manager, Jobeth selects the goals for her team. The task that Jobeth is demonstrating is called leading.

First-line managers usually are

Because of financial problems in the organization, the top management of an investment bank decides to lower costs and downsize the business by

Barbara's Bangles outsells other jewelry designers in her town because it produces jewelry more efficiently and effectively than its competitors. This demonstrates the company's

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a

Image Labs designs and develops imaging equipment. It has a low level of efficiency and high level of effectiveness, so it is most likely to produce a

What is a consequence of restructuring?

Middle managers are

The Evolution of Management Thought

Values Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and Strategist

Value Chain Management Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Using Advanced Information Technology to Increase Performance

Filters