Question 1

Equity exists when a person perceives his or her outcome/input ratio is equal to that of a referent.

Accepted Answer

A) True 
 B)False

Question 2

Eliminating or removing undesired outcomes when people perform desirable workplace behaviours is known as:

Accepted Answer

A) positive reinforcement 
B) valence 
C) punishment 
D) extinction 
E) negative reinforcement 
A) positive reinforcement 
B) valence 
C) punishment 
D) extinction 
E) negative reinforcement

Question 3

All of the following are examples of a manager's input to the organization except:

Accepted Answer

A) Skills 
B) Work behaviour 
C) Experience 
D) Education 
E) Culture 
A) Skills 
B) Work behaviour 
C) Experience 
D) Education 
E) Culture

Question 4

The use of positive and negative reinforcement encourages desired or functional organizational behaviours.

Accepted Answer

A) True 
 B)False

Question 5

Provide two examples of organizational-based merit pay plans.

Accepted Answer

Examples of organizational-based merit p

Question 6

In expectancy theory,a perception about the extent to which performance will result in the attainment of outcomes or rewards is known as:

Accepted Answer

A) expectancy 
B) valence 
C) value 
D) instrumentality 
E) reinforcement 
A) expectancy 
B) valence 
C) value 
D) instrumentality 
E) reinforcement

Question 7

Hamid's manager usually reprimands him when he comes to work late.One day Hamid was on time and his manager did not reprimand him.Which reinforcement technique was Hamid's manager practicing?

Accepted Answer

A) Positive reinforcement 
B) Negative reinforcement 
C) Extinction 
D) Punishment 
E) Valence 
A) Positive reinforcement 
B) Negative reinforcement 
C) Extinction 
D) Punishment 
E) Valence

Question 8

All of the following are likely examples of extrinsically motivated behaviour,except:

Accepted Answer

A) stock options 
B) job security 
C) cafeteria style benefits 
D) vacation time 
E) responsibility 
A) stock options 
B) job security 
C) cafeteria style benefits 
D) vacation time 
E) responsibility

Question 9

According to McClelland,first-line and middle managers have a high need for which of the following?

Accepted Answer

A) The need for affiliation and power 
B) The need for achievement and power 
C) The need for power and autonomy 
D) The need for self-actualization and power 
E) The need for autonomy and affiliation 
A) The need for affiliation and power 
B) The need for achievement and power 
C) The need for power and autonomy 
D) The need for self-actualization and power 
E) The need for autonomy and affiliation

Question 10

A school teacher who does this type of work because he or she enjoys teaching children is an example of:

Accepted Answer

A) negatively reinforced behaviour 
B) extrinsically motivated behaviour 
C) extinction behaviour 
D) intrinsically motivated behaviour 
E) overpayment inequity behaviour 
A) negatively reinforced behaviour 
B) extrinsically motivated behaviour 
C) extinction behaviour 
D) intrinsically motivated behaviour 
E) overpayment inequity behaviour

Question 11

Fiaz believes that if she spends five hours preparing for her exam,she will be able to ace the exam and get an "A" in the course,however,she only wants to get a passing grade and so she doesn't expend the effort to study.In this case,Fiaz has:

Accepted Answer

A) high expectancy,high instrumentality,and a positive valence 
B) low expectancy,high instrumentality,and a positive valence 
C) high expectancy,low instrumentality,and a negative valence 
D) high expectancy,high instrumentality,and a negative valence 
E) low expectancy,low instrumentality,and a negative valence 
A) high expectancy,high instrumentality,and a positive valence 
B) low expectancy,high instrumentality,and a positive valence 
C) high expectancy,low instrumentality,and a negative valence 
D) high expectancy,high instrumentality,and a negative valence 
E) low expectancy,low instrumentality,and a negative valence

Question 12

In equity theory,when a manager's own outcome/input ratio is perceived by him/herself to be less than that of a referent,overpayment inequity is felt.

Accepted Answer

A) True 
 B)False

Question 13

The basic premise of need theories is that people are motivated to obtain outcomes at work that will satisfy their needs.

Accepted Answer

A) True 
 B)False

Question 14

Reinforcement theory presents four major techniques which managers can use to influence the behaviour of subordinates.Discuss each of these techniques and give a specific example of how a manager could use each of these techniques in attempting to: (a)reduce the frequency of undesired behaviours (b)increase the frequency of desired workplace behaviours.

Accepted Answer

Managers can use positive reinforcement,

Question 15

Esteem needs include the need to feel good about oneself and to be respected by others.

Accepted Answer

A) True 
 B)False

Question 16

Anything a person contributes to his or her job is known as a(n):

Accepted Answer

A) need 
B) value 
C) input 
D) expectancy 
E) outcome 
A) need 
B) value 
C) input 
D) expectancy 
E) outcome

Question 17

A computer salesman who chooses this occupation because he enjoys receiving a sales commission on each computer sold is said to be:

Accepted Answer

A) extrinsically motivated 
B) experiencing extinction 
C) experiencing underpayment inequity 
D) intrinsically motivated 
E) laterally engaged 
A) extrinsically motivated 
B) experiencing extinction 
C) experiencing underpayment inequity 
D) intrinsically motivated 
E) laterally engaged

Question 18

In order for employees to experience no dissatisfaction at work,_________ must be adequately met.

Accepted Answer

A) expectancy needs 
B) instrumentality needs 
C) motivator needs 
D) hygiene needs 
E) valence needs 
A) expectancy needs 
B) instrumentality needs 
C) motivator needs 
D) hygiene needs 
E) valence needs

Question 19

According to McClelland,top managers have a high need for which of the following?

Accepted Answer

A) The need for affiliation 
B) The need for achievement 
C) The need for power 
D) The need for self-actualization 
E) The need for autonomy 
A) The need for affiliation 
B) The need for achievement 
C) The need for power 
D) The need for self-actualization 
E) The need for autonomy

Question 20

Which of the following theories supports that outcomes such as pay should be linked to the attainment of goals?

Accepted Answer

A) Expectancy 
B) Goal-setting 
C) Equity 
D) Learning 
E) Needs 
A) Expectancy 
B) Goal-setting 
C) Equity 
D) Learning 
E) Needs

Equity exists when a person perceives his or her outcome/input ratio is equal to that of a referent.

Eliminating or removing undesired outcomes when people perform desirable workplace behaviours is known as:

All of the following are examples of a manager's input to the organization except:

The use of positive and negative reinforcement encourages desired or functional organizational behaviours.

Provide two examples of organizational-based merit pay plans.

In expectancy theory,a perception about the extent to which performance will result in the attainment of outcomes or rewards is known as:

Hamid's manager usually reprimands him when he comes to work late.One day Hamid was on time and his manager did not reprimand him.Which reinforcement technique was Hamid's manager practicing?

All of the following are likely examples of extrinsically motivated behaviour,except:

According to McClelland,first-line and middle managers have a high need for which of the following?

A school teacher who does this type of work because he or she enjoys teaching children is an example of:

Fiaz believes that if she spends five hours preparing for her exam,she will be able to ace the exam and get an "A" in the course,however,she only wants to get a passing grade and so she doesn't expend the effort to study.In this case,Fiaz has:

In equity theory,when a manager's own outcome/input ratio is perceived by him/herself to be less than that of a referent,overpayment inequity is felt.

The basic premise of need theories is that people are motivated to obtain outcomes at work that will satisfy their needs.

Esteem needs include the need to feel good about oneself and to be respected by others.

Anything a person contributes to his or her job is known as a(n):

A computer salesman who chooses this occupation because he enjoys receiving a sales commission on each computer sold is said to be:

In order for employees to experience no dissatisfaction at work,_________ must be adequately met.

According to McClelland,top managers have a high need for which of the following?

Which of the following theories supports that outcomes such as pay should be linked to the attainment of goals?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 8: Managing Motivation

Equity exists when a person perceives his or her outcome/input ratio is equal to that of a referent.

Eliminating or removing undesired outcomes when people perform desirable workplace behaviours is known as:

All of the following are examples of a manager's input to the organization except:

The use of positive and negative reinforcement encourages desired or functional organizational behaviours.

Provide two examples of organizational-based merit pay plans.

In expectancy theory,a perception about the extent to which performance will result in the attainment of outcomes or rewards is known as:

Hamid's manager usually reprimands him when he comes to work late.One day Hamid was on time and his manager did not reprimand him.Which reinforcement technique was Hamid's manager practicing?

All of the following are likely examples of extrinsically motivated behaviour,except:

According to McClelland,first-line and middle managers have a high need for which of the following?

A school teacher who does this type of work because he or she enjoys teaching children is an example of:

Fiaz believes that if she spends five hours preparing for her exam,she will be able to ace the exam and get an "A" in the course,however,she only wants to get a passing grade and so she doesn't expend the effort to study.In this case,Fiaz has:

In equity theory,when a manager's own outcome/input ratio is perceived by him/herself to be less than that of a referent,overpayment inequity is felt.

The basic premise of need theories is that people are motivated to obtain outcomes at work that will satisfy their needs.

Esteem needs include the need to feel good about oneself and to be respected by others.

Anything a person contributes to his or her job is known as a(n):

A computer salesman who chooses this occupation because he enjoys receiving a sales commission on each computer sold is said to be:

In order for employees to experience no dissatisfaction at work,_________ must be adequately met.

According to McClelland,top managers have a high need for which of the following?

Which of the following theories supports that outcomes such as pay should be linked to the attainment of goals?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters