Question 1

Moving from a 'bricks and mortar' to a 'clicks and mortar' organization presents few challenges for today's managers.

Accepted Answer

A) True 
 B)False  False

Question 2

Innovation is the recruiting and training of entrepreneurs within an organization.

Accepted Answer

A) True 
 B)False  False

Question 3

What are the steps involved in the organizational change process?

Accepted Answer

A) Decide on the change to make,identify the obstacles,introduce the change,and evaluate 
B) Assess the need for change,decide on the change to make,implement the change,and evaluate 
C) Assess the need for change,introduce and manage the change,identify and overcome obstacles to the change,and evaluate 
D) Use benchmarking to compare performance,implement the top-down change,overcome obstacles,and evaluate 
E) Use benchmarking to compare performance,implement the bottom-up change,overcome obstacles,and evaluate 
A) Decide on the change to make,identify the obstacles,introduce the change,and evaluate 
B) Assess the need for change,decide on the change to make,implement the change,and evaluate 
C) Assess the need for change,introduce and manage the change,identify and overcome obstacles to the change,and evaluate 
D) Use benchmarking to compare performance,implement the top-down change,overcome obstacles,and evaluate 
E) Use benchmarking to compare performance,implement the bottom-up change,overcome obstacles,and evaluate B

Question 4

Entrepreneurs are employees of existing organizations who notice opportunities for product or service improvements and are responsible for managing the development process.

Accepted Answer

A) True 
 B)False

Question 5

Forces that direct behaviour away from the status quo are termed driving forces.

Accepted Answer

A) True 
 B)False

Question 6

Organizational change can bring alterations in the ways managers carry out the critical tasks of which of the following?

Accepted Answer

A) Planning 
B) Organizing 
C) Leading 
D) Controlling 
E) competing 
A) Planning 
B) Organizing 
C) Leading 
D) Controlling 
E) competing

Question 7

Explain the two primary reasons why individuals resist change.

Accepted Answer

Individuals generally resist change for

Question 8

The "C" series regional jet from Bombardier exemplifies which type of organizational change?

Accepted Answer

A) Agent change 
B) Technological change 
C) Strategic change 
D) Imposed change 
E) Structural change 
A) Agent change 
B) Technological change 
C) Strategic change 
D) Imposed change 
E) Structural change

Question 9

A skunkworks is a group of intrapreneurs who are highly integrated into several aspects of the normal operation of an organization.

Accepted Answer

A) True 
 B)False

Question 10

A manager who takes ownership of a project and provides the leadership and vision that take a product from the idea stage to the final customer is called a(n):

Accepted Answer

A) Product Supervisor 
B) Skunkwork Leader 
C) Product Champion 
D) Innovator 
E) Product Follower 
A) Product Supervisor 
B) Skunkwork Leader 
C) Product Champion 
D) Innovator 
E) Product Follower

Question 11

Describe what is meant by a social entrepreneur? Give an example.

Accepted Answer

Social entrepreneurs are individuals who

Question 12

Entrepreneurs are the people who notice opportunities and take responsibility for mobilizing the resources necessary to produce new and improved goods and services.

Accepted Answer

A) True 
 B)False

Question 13

The term social innovation refers to finding new ways of solving social problems such as poverty,homelessness,and food security.

Accepted Answer

A) True 
 B)False

Question 14

Which of the "Four D's" of appreciative inquiry (AI)draws on the strengths identified in the discovery step,to enable employees to envision possible futures for the organization?

Accepted Answer

A) Delegating 
B) Dreaming 
C) Designing 
D) Delivery 
E) Distributing 
A) Delegating 
B) Dreaming 
C) Designing 
D) Delivery 
E) Distributing

Question 15

Compare imposed and induced organizational change.

Accepted Answer

Both types of change require changes to

Question 16

Each of the following is an organizational element that can be changed,except:

Accepted Answer

A) People 
B) Strategy 
C) Technology 
D) Structure 
E) Competition 
A) People 
B) Strategy 
C) Technology 
D) Structure 
E) Competition

Question 17

Bottom-up change is typically implemented quickly.

Accepted Answer

A) True 
 B)False

Question 18

Kurt Lewin identified a three-step model that organizations could use to manage change.

Accepted Answer

A) True 
 B)False

Question 19

Which type of change refers to new institutional arrangements set out by changes in legislation force change in order to comply with the new rules?

Accepted Answer

A) Agent change 
B) Technological change 
C) Induced change 
D) Imposed change 
E) Structural change 
A) Agent change 
B) Technological change 
C) Induced change 
D) Imposed change 
E) Structural change

Question 20

Which model of change uses the "Four D's"?

Accepted Answer

A) Lewin's model of change 
B) Kotter's model of change 
C) Chaos theory 
D) Complexity theory 
E) Appreciative inquiry 
A) Lewin's model of change 
B) Kotter's model of change 
C) Chaos theory 
D) Complexity theory 
E) Appreciative inquiry

Moving from a 'bricks and mortar' to a 'clicks and mortar' organization presents few challenges for today's managers.

Innovation is the recruiting and training of entrepreneurs within an organization.

What are the steps involved in the organizational change process?

Entrepreneurs are employees of existing organizations who notice opportunities for product or service improvements and are responsible for managing the development process.

Forces that direct behaviour away from the status quo are termed driving forces.

Organizational change can bring alterations in the ways managers carry out the critical tasks of which of the following?

Explain the two primary reasons why individuals resist change.

The "C" series regional jet from Bombardier exemplifies which type of organizational change?

A skunkworks is a group of intrapreneurs who are highly integrated into several aspects of the normal operation of an organization.

A manager who takes ownership of a project and provides the leadership and vision that take a product from the idea stage to the final customer is called a(n):

Describe what is meant by a social entrepreneur? Give an example.

Entrepreneurs are the people who notice opportunities and take responsibility for mobilizing the resources necessary to produce new and improved goods and services.

The term social innovation refers to finding new ways of solving social problems such as poverty,homelessness,and food security.

Which of the "Four D's" of appreciative inquiry (AI)draws on the strengths identified in the discovery step,to enable employees to envision possible futures for the organization?

Compare imposed and induced organizational change.

Each of the following is an organizational element that can be changed,except:

Bottom-up change is typically implemented quickly.

Kurt Lewin identified a three-step model that organizations could use to manage change.

Which type of change refers to new institutional arrangements set out by changes in legislation force change in order to comply with the new rules?

Which model of change uses the "Four D's"?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Filters

Exam 12: Managing Change

Moving from a 'bricks and mortar' to a 'clicks and mortar' organization presents few challenges for today's managers.

Innovation is the recruiting and training of entrepreneurs within an organization.

What are the steps involved in the organizational change process?

Entrepreneurs are employees of existing organizations who notice opportunities for product or service improvements and are responsible for managing the development process.

Forces that direct behaviour away from the status quo are termed driving forces.

Organizational change can bring alterations in the ways managers carry out the critical tasks of which of the following?

Explain the two primary reasons why individuals resist change.

The "C" series regional jet from Bombardier exemplifies which type of organizational change?

A skunkworks is a group of intrapreneurs who are highly integrated into several aspects of the normal operation of an organization.

A manager who takes ownership of a project and provides the leadership and vision that take a product from the idea stage to the final customer is called a(n):

Describe what is meant by a social entrepreneur? Give an example.

Entrepreneurs are the people who notice opportunities and take responsibility for mobilizing the resources necessary to produce new and improved goods and services.

The term social innovation refers to finding new ways of solving social problems such as poverty,homelessness,and food security.

Which of the "Four D's" of appreciative inquiry (AI)draws on the strengths identified in the discovery step,to enable employees to envision possible futures for the organization?

Compare imposed and induced organizational change.

Each of the following is an organizational element that can be changed,except:

Bottom-up change is typically implemented quickly.

Kurt Lewin identified a three-step model that organizations could use to manage change.

Which type of change refers to new institutional arrangements set out by changes in legislation force change in order to comply with the new rules?

Which model of change uses the "Four D's"?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Filters