Question 1

Group dynamics is the term used to describe the characteristics and processes involved in how effectively groups function.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following does NOT represent how groups respond to members who deviate from the groups' norms?

Accepted Answer

A) Expel the member 
B) Reward the member 
C) Change the norm 
D) Punish the member 
E) Reprimand the member 
A) Expel the member 
B) Reward the member 
C) Change the norm 
D) Punish the member 
E) Reprimand the member

Question 3

Roles performed by group members to make sure there are good relations among group members are known as:

Accepted Answer

A) Group roles 
B) Task-oriented roles 
C) Maintenance roles 
D) Virtual teams 
E) Role making 
A) Group roles 
B) Task-oriented roles 
C) Maintenance roles 
D) Virtual teams 
E) Role making

Question 4

Discuss the steps that managers can take to make self-managed work teams more effective.

Accepted Answer

Managers can give these teams the autono

Question 5

After Michael's comments during the group discussion,Esther said,"Thank you.I think what you started to say is important,please continue." Esther is:

Accepted Answer

A) Harmonizing 
B) Initiating 
C) Clarifying 
D) Consensus testing 
E) Encouraging 
A) Harmonizing 
B) Initiating 
C) Clarifying 
D) Consensus testing 
E) Encouraging

Question 6

Being responsive to customer's needs means balancing all but which of the following?

Accepted Answer

A) the budget 
B) engineering constraints 
C) production costs and feasibilities 
D) government safety regulations 
E) marketing challenges 
A) the budget 
B) engineering constraints 
C) production costs and feasibilities 
D) government safety regulations 
E) marketing challenges

Question 7

When a research and development (R&D)team is composed of managers from engineering,marketing,and production,as well as members of the R&D department,this is an example of which type of group?

Accepted Answer

A) Informal team 
B) Cross-functional team 
C) Friendship team 
D) Cross-cultural team 
E) Interest team 
A) Informal team 
B) Cross-functional team 
C) Friendship team 
D) Cross-cultural team 
E) Interest team

Question 8

All teams are groups,but not all groups are teams.

Accepted Answer

A) True 
 B)False

Question 9

Explain why it is important for groups to have a balance of conformity and deviance and a moderate level of cohesiveness.

Accepted Answer

Answers will vary.Too much conformity le

Question 10

All of the following exemplify a maintenance role,except:

Accepted Answer

A) Compromising 
B) Gatekeeping 
C) Encouraging 
D) Summarizing 
E) Harmonizing 
A) Compromising 
B) Gatekeeping 
C) Encouraging 
D) Summarizing 
E) Harmonizing

Question 11

In which stage of group development should managers attempt to reduce anxieties and uncertainty by striving to make each member feel like a valued part of the group?

Accepted Answer

A) Forming 
B) Storming 
C) Norming 
D) Performing 
E) Adjourning 
A) Forming 
B) Storming 
C) Norming 
D) Performing 
E) Adjourning

Question 12

Which of the following is NOT a key element of group dynamics?

Accepted Answer

A) Group size and roles 
B) Group leadership 
C) Group development 
D) Group norms 
E) Group mentality 
A) Group size and roles 
B) Group leadership 
C) Group development 
D) Group norms 
E) Group mentality

Question 13

Researchers have identified six stages of group development that many groups seem to pass through.

Accepted Answer

A) True 
 B)False

Question 14

Discuss how the elements of group dynamics can influence the functioning and effectiveness of groups.

Accepted Answer

Group dynamics include the following ele

Question 15

Which type of group is responsible for developing new software for a company such as Apple?

Accepted Answer

A) R&D Team 
B) Departments 
C) Top-Management Team 
D) Task Force 
E) Virtual Team 
A) R&D Team 
B) Departments 
C) Top-Management Team 
D) Task Force 
E) Virtual Team

Question 16

When teams speed up their productivity half way to the deadline of the project,this is known as:

Accepted Answer

A) performing 
B) the punctuated-equilibrium model 
C) task interdependence 
D) storming 
E) the groupthink dilemma 
A) performing 
B) the punctuated-equilibrium model 
C) task interdependence 
D) storming 
E) the groupthink dilemma

Question 17

In terms of the stages of group development,when the members of the group are getting to know one another and attempting to reach an understanding of how each of them should act within the group,this is known as:

Accepted Answer

A) Storming 
B) Norming 
C) Forming 
D) Adjourning 
E) Performing 
A) Storming 
B) Norming 
C) Forming 
D) Adjourning 
E) Performing

Question 18

Roles performed by group members to make sure the tasks get done are known as maintenance roles.

Accepted Answer

A) True 
 B)False

Question 19

One of the symptoms of the groupthink phenomenon the illusion of invulnerability.

Accepted Answer

A) True 
 B)False

Question 20

Groups of employees who supervise their own activities and monitor the quality of the goods and services they provide is known as:

Accepted Answer

A) Virtual groups 
B) Self-managed work teams 
C) Departments 
D) Informal groups 
E) Interest groups 
A) Virtual groups 
B) Self-managed work teams 
C) Departments 
D) Informal groups 
E) Interest groups

Group dynamics is the term used to describe the characteristics and processes involved in how effectively groups function.

Which of the following does NOT represent how groups respond to members who deviate from the groups' norms?

Roles performed by group members to make sure there are good relations among group members are known as:

Discuss the steps that managers can take to make self-managed work teams more effective.

After Michael's comments during the group discussion,Esther said,"Thank you.I think what you started to say is important,please continue." Esther is:

Being responsive to customer's needs means balancing all but which of the following?

When a research and development (R&D)team is composed of managers from engineering,marketing,and production,as well as members of the R&D department,this is an example of which type of group?

All teams are groups,but not all groups are teams.

Explain why it is important for groups to have a balance of conformity and deviance and a moderate level of cohesiveness.

All of the following exemplify a maintenance role,except:

In which stage of group development should managers attempt to reduce anxieties and uncertainty by striving to make each member feel like a valued part of the group?

Which of the following is NOT a key element of group dynamics?

Researchers have identified six stages of group development that many groups seem to pass through.

Discuss how the elements of group dynamics can influence the functioning and effectiveness of groups.

Which type of group is responsible for developing new software for a company such as Apple?

When teams speed up their productivity half way to the deadline of the project,this is known as:

In terms of the stages of group development,when the members of the group are getting to know one another and attempting to reach an understanding of how each of them should act within the group,this is known as:

Roles performed by group members to make sure the tasks get done are known as maintenance roles.

One of the symptoms of the groupthink phenomenon the illusion of invulnerability.

Groups of employees who supervise their own activities and monitor the quality of the goods and services they provide is known as:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Control and Operations

Managing Change

Filters

Exam 10: Managing Teams

Group dynamics is the term used to describe the characteristics and processes involved in how effectively groups function.

Which of the following does NOT represent how groups respond to members who deviate from the groups' norms?

Roles performed by group members to make sure there are good relations among group members are known as:

Discuss the steps that managers can take to make self-managed work teams more effective.

After Michael's comments during the group discussion,Esther said,"Thank you.I think what you started to say is important,please continue." Esther is:

Being responsive to customer's needs means balancing all but which of the following?

When a research and development (R&D)team is composed of managers from engineering,marketing,and production,as well as members of the R&D department,this is an example of which type of group?

All teams are groups,but not all groups are teams.

Explain why it is important for groups to have a balance of conformity and deviance and a moderate level of cohesiveness.

All of the following exemplify a maintenance role,except:

In which stage of group development should managers attempt to reduce anxieties and uncertainty by striving to make each member feel like a valued part of the group?

Which of the following is NOT a key element of group dynamics?

Researchers have identified six stages of group development that many groups seem to pass through.

Discuss how the elements of group dynamics can influence the functioning and effectiveness of groups.

Which type of group is responsible for developing new software for a company such as Apple?

When teams speed up their productivity half way to the deadline of the project,this is known as:

In terms of the stages of group development,when the members of the group are getting to know one another and attempting to reach an understanding of how each of them should act within the group,this is known as:

Roles performed by group members to make sure the tasks get done are known as maintenance roles.

One of the symptoms of the groupthink phenomenon the illusion of invulnerability.

Groups of employees who supervise their own activities and monitor the quality of the goods and services they provide is known as:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Control and Operations

Managing Change

Filters