Question 1

When the sales managers for four product lines work for one hour by videoconference and communicate by email,this is an example of which type of group?

Accepted Answer

A) Informal group 
B) Virtual team 
C) Role making group 
D) Special interest group 
E) Interest group 
A) Informal group 
B) Virtual team 
C) Role making group 
D) Special interest group 
E) Interest group

Question 2

Describe the two phases of group development in the punctuated-equilibrium model.

Accepted Answer

In phase one,the members of the group cl

Question 3

Membership in standing committees changes over time.

Accepted Answer

A) True 
 B)False

Question 4

All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups" and give a specific business example that clarifies this distinction.

Accepted Answer

The two characteristics that distinguish

Question 5

Managers frequently form teams in order to accomplish organizational goals,but often there are additional benefits to the organization that make a team approach successful.Discuss these benefits and give specific examples of how each of them can help the organization to perform more effectively.

Accepted Answer

Teams contribute to an organization's co

Question 6

Roles performed by group members to make sure the task gets done are known as:

Accepted Answer

A) Group roles 
B) Task-oriented roles 
C) Maintenance roles 
D) Virtual roles 
E) Experience-related roles 
A) Group roles 
B) Task-oriented roles 
C) Maintenance roles 
D) Virtual roles 
E) Experience-related roles

Question 7

Groups and teams improve organizational effectiveness by enhancing performance,increasing responsiveness to customers,increasing innovation,and increasing motivation and satisfaction.

Accepted Answer

A) True 
 B)False

Question 8

Gatekeeping is a role that builds and maintains good group relations.

Accepted Answer

A) True 
 B)False

Question 9

Managers are generally prohibited from forming friendship groups.

Accepted Answer

A) True 
 B)False

Question 10

At which stage of group development is a task force after it submits its final report on the project on which the group has been working?

Accepted Answer

A) Norming 
B) Storming 
C) Adjourning 
D) Forming 
E) Performing 
A) Norming 
B) Storming 
C) Adjourning 
D) Forming 
E) Performing

Question 11

Often referred to as status inconsistencies,unclear sets of expectations over responsibilities can lead to conflict and weaken the performance of an organization.

Accepted Answer

A) True 
 B)False

Question 12

In which stage of group development does the real work of the group get accomplished?

Accepted Answer

A) Forming 
B) Storming 
C) Norming 
D) Performing 
E) Adjourning 
A) Forming 
B) Storming 
C) Norming 
D) Performing 
E) Adjourning

Question 13

Task forces are sometimes called ad hoc committees.

Accepted Answer

A) True 
 B)False

Question 14

Members of groups and teams can be motivated to achieve organizational goals when all the members are rewarded for progress toward accomplishing those goals.

Accepted Answer

A) True 
 B)False

Question 15

Virtual teams can include members who are not employees of the organization itself.

Accepted Answer

A) True 
 B)False

Question 16

Teams with high levels of loyalty and commitment are more tolerant of emotional outbreaks and tend not to become personally offended when the conversation gets heated.

Accepted Answer

A) True 
 B)False

Question 17

According to research findings,when group cohesiveness is ________,the members of the group strongly ________ their group membership and have a ________ desire to remain a member of the group.

Accepted Answer

A) high; value; weak 
B) low; value; strong 
C) high; value; strong 
D) low; devalue; strong 
E) Moderate; value; weak 
A) high; value; weak 
B) low; value; strong 
C) high; value; strong 
D) low; devalue; strong 
E) Moderate; value; weak

Question 18

It seemed to Hamid that his group had become preoccupied with achieving a sense of agreement at the expense of more accurately assessing the information needed for the job at hand.Hamid's group appears to be developing:

Accepted Answer

A) Synergy 
B) Social loafing 
C) Task roles 
D) Harmonizing roles 
E) Groupthink 
A) Synergy 
B) Social loafing 
C) Task roles 
D) Harmonizing roles 
E) Groupthink

Question 19

The dual reporting mechanism in the matrix structure may cause conflicting demands on team members who do not know which manager to satisfy first.This is an example of overlapping authority.

Accepted Answer

A) True 
 B)False

Question 20

Working in a group or team can satisfy organizational members' needs for engaging in social interaction and feeling connected to other people.

Accepted Answer

A) True 
 B)False

When the sales managers for four product lines work for one hour by videoconference and communicate by email,this is an example of which type of group?

Describe the two phases of group development in the punctuated-equilibrium model.

Membership in standing committees changes over time.

All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups" and give a specific business example that clarifies this distinction.

Managers frequently form teams in order to accomplish organizational goals,but often there are additional benefits to the organization that make a team approach successful.Discuss these benefits and give specific examples of how each of them can help the organization to perform more effectively.

Roles performed by group members to make sure the task gets done are known as:

Groups and teams improve organizational effectiveness by enhancing performance,increasing responsiveness to customers,increasing innovation,and increasing motivation and satisfaction.

Gatekeeping is a role that builds and maintains good group relations.

Managers are generally prohibited from forming friendship groups.

At which stage of group development is a task force after it submits its final report on the project on which the group has been working?

Often referred to as status inconsistencies,unclear sets of expectations over responsibilities can lead to conflict and weaken the performance of an organization.

In which stage of group development does the real work of the group get accomplished?

Task forces are sometimes called ad hoc committees.

Members of groups and teams can be motivated to achieve organizational goals when all the members are rewarded for progress toward accomplishing those goals.

Virtual teams can include members who are not employees of the organization itself.

Teams with high levels of loyalty and commitment are more tolerant of emotional outbreaks and tend not to become personally offended when the conversation gets heated.

According to research findings,when group cohesiveness is ,the members of the group strongly their group membership and have a desire to remain a member of the group.

It seemed to Hamid that his group had become preoccupied with achieving a sense of agreement at the expense of more accurately assessing the information needed for the job at hand.Hamid's group appears to be developing:

The dual reporting mechanism in the matrix structure may cause conflicting demands on team members who do not know which manager to satisfy first.This is an example of overlapping authority.

Working in a group or team can satisfy organizational members' needs for engaging in social interaction and feeling connected to other people.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Control and Operations

Managing Change

Filters

Exam 10: Managing Teams

When the sales managers for four product lines work for one hour by videoconference and communicate by email,this is an example of which type of group?

Describe the two phases of group development in the punctuated-equilibrium model.

Membership in standing committees changes over time.

All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups" and give a specific business example that clarifies this distinction.

Managers frequently form teams in order to accomplish organizational goals,but often there are additional benefits to the organization that make a team approach successful.Discuss these benefits and give specific examples of how each of them can help the organization to perform more effectively.

Roles performed by group members to make sure the task gets done are known as:

Groups and teams improve organizational effectiveness by enhancing performance,increasing responsiveness to customers,increasing innovation,and increasing motivation and satisfaction.

Gatekeeping is a role that builds and maintains good group relations.

Managers are generally prohibited from forming friendship groups.

At which stage of group development is a task force after it submits its final report on the project on which the group has been working?

Often referred to as status inconsistencies,unclear sets of expectations over responsibilities can lead to conflict and weaken the performance of an organization.

In which stage of group development does the real work of the group get accomplished?

Task forces are sometimes called ad hoc committees.

Members of groups and teams can be motivated to achieve organizational goals when all the members are rewarded for progress toward accomplishing those goals.

Virtual teams can include members who are not employees of the organization itself.

Teams with high levels of loyalty and commitment are more tolerant of emotional outbreaks and tend not to become personally offended when the conversation gets heated.

According to research findings,when group cohesiveness is ________,the members of the group strongly ________ their group membership and have a ________ desire to remain a member of the group.

It seemed to Hamid that his group had become preoccupied with achieving a sense of agreement at the expense of more accurately assessing the information needed for the job at hand.Hamid's group appears to be developing:

The dual reporting mechanism in the matrix structure may cause conflicting demands on team members who do not know which manager to satisfy first.This is an example of overlapping authority.

Working in a group or team can satisfy organizational members' needs for engaging in social interaction and feeling connected to other people.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Control and Operations

Managing Change

Filters

According to research findings,when group cohesiveness is ,the members of the group strongly their group membership and have a desire to remain a member of the group.