Exam 4: Values, Attitudes, and Work Behaviour

Research shows that ________ are very good predictors of turnover.

________ commitment increases with the time a person is employed by an organization.

The collection of attitudes that workers have about their jobs is called

If you have a job in which you must conform to certain ________ in spite of your true mood or emotions, then your job is high in terms of emotional labour.

Cultural missteps are most likely to occur in tight cultures.

Reduced job performance is often the first withdrawal response.

You have a friend who has told you that he has received many benefits from his organization and, as a result, he feels a sense of obligation.What can you say about your friend?

All forms of commitment reduce ________.

Describe the connection between job satisfaction and performance.Which is the cause and which is the effect and how do rewards fit in?

The Job Descriptive Index is a measure of ________.

________ fairness is determined by the processes used to allocate rewards and resources.

Affective commitment is positively related to performance because it focuses attention on goals.

What job satisfaction facet is most likely to stimulate high performance?

Quality circles, total quality management, and just-in-time production are examples of ________ management techniques.

All turnover is bad.

In societies characterized by high power distance, organizations would tend to emphasize differences in rank and position.

Cultural intelligence refers to the capability to understand the differences between one's own culture and other cultures.

The Minnesota Satisfaction Questionnaire measures overall satisfaction but not facet satisfaction.

As organizations increase in size, employees are likely to shift their ________ to smaller units.

If your boss provides you with respectful and informative communication about your work outcomes then ________ has occurred.