Question 1

The text defined innovation as

Accepted Answer

A) any change that occurs in an organization. 
B) the production of novel but potentially useful ideas. 
C) creating something completely new. 
D) developing and implementing new ideas. 
E) the radical redesign of organizational processes. 
A) any change that occurs in an organization. 
B) the production of novel but potentially useful ideas. 
C) creating something completely new. 
D) developing and implementing new ideas. 
E) the radical redesign of organizational processes.

Question 2

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

Accepted Answer

A) True 
 B)False

Question 3

A moderate identity gap is most conducive to increased acceptance of change.

Accepted Answer

A) True 
 B)False

Question 4

What makes a person creative? Can people be trained to become more creative? Explain.

Accepted Answer

Research indicates that creative people

Question 5

Reengineering requires transformational leadership qualities.

Accepted Answer

A) True 
 B)False

Question 6

The gains from reengineering will be greatest when the process is complex and cuts across a number of jobs in a particular department.

Accepted Answer

A) True 
 B)False

Question 7

Crowdsourcing is an example of open innovation.

Accepted Answer

A) True 
 B)False

Question 8

Many change agents prefer that the ________ of the working unit conduct the feedback meeting.

Accepted Answer

The answer of Many change agents prefer that the ________...

Question 9

Champions of change welcome it from the beginning but become resistant over time.

Accepted Answer

A) True 
 B)False

Question 10

Many firms imitate the change programs of their competitors.

Accepted Answer

A) True 
 B)False

Question 11

Top executives sometimes engage in dramatic symbolic acts to underline the need for change.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements concerning organizational development is FALSE?

Accepted Answer

A) OD is a planned effort to change organizations. 
B) OD recognizes that all organizational change affects members and is implemented with their cooperation. 
C) OD had its roots in the disciplines of engineering and accounting. 
D) OD uses the knowledge of behavioural science to foster a culture of organizational self-examination. 
E) OD techniques generally have a positive impact on productivity and job satisfaction. 
A) OD is a planned effort to change organizations. 
B) OD recognizes that all organizational change affects members and is implemented with their cooperation. 
C) OD had its roots in the disciplines of engineering and accounting. 
D) OD uses the knowledge of behavioural science to foster a culture of organizational self-examination. 
E) OD techniques generally have a positive impact on productivity and job satisfaction.

Question 13

Top executives sometimes engage in dramatic symbolic acts to underline the need for ________.

Accepted Answer

The answer of Top executives sometimes engage in dramatic symbolic...

Question 14

Research into OD efforts

Accepted Answer

A) shows that quality circles are invariably successful. 
B) is among the most rigorous research in organizational behaviour. 
C) shows that many have a positive impact on productivity. 
D) occurs in almost every OD intervention. 
E) suggests that OD works better for blue collar workers than managers. 
A) shows that quality circles are invariably successful. 
B) is among the most rigorous research in organizational behaviour. 
C) shows that many have a positive impact on productivity. 
D) occurs in almost every OD intervention. 
E) suggests that OD works better for blue collar workers than managers.

Question 15

Which organizational development technique makes extensive use of questionnaires or interviews as an integral part of its activities?

Accepted Answer

A) Grid Organization Development 
B) Team building 
C) Survey feedback 
D) Quality circles 
E) Statistical process control 
A) Grid Organization Development 
B) Team building 
C) Survey feedback 
D) Quality circles 
E) Statistical process control

Question 16

The Stinky Cheese Company is planning to implement a job enrichment program.What kind of innovation is this?

Accepted Answer

A) Process innovation 
B) Product innovation 
C) Employee innovation 
D) Managerial innovation 
E) Organization innovation 
A) Process innovation 
B) Product innovation 
C) Employee innovation 
D) Managerial innovation 
E) Organization innovation

Question 17

Designing a new product is a process innovation.

Accepted Answer

A) True 
 B)False

Question 18

Where does the knowledge come from that is used for organizational development?

Accepted Answer

A) Engineering 
B) Accounting 
C) Behavioural science 
D) Social science 
E) Organization science 
A) Engineering 
B) Accounting 
C) Behavioural science 
D) Social science 
E) Organization science

Question 19

To achieve and maintain seamless change, hyper-turbulent environments need to have the qualities of a ________ organization.

Accepted Answer

A) divisional 
B) multi-national 
C) learning 
D) hierarchical 
E) mechanistic 
A) divisional 
B) multi-national 
C) learning 
D) hierarchical 
E) mechanistic

Question 20

In recent years, OD practitioners have shown a more active concern with organizational effectiveness.

Accepted Answer

A) True 
 B)False

The text defined innovation as

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

A moderate identity gap is most conducive to increased acceptance of change.

What makes a person creative? Can people be trained to become more creative? Explain.

Reengineering requires transformational leadership qualities.

The gains from reengineering will be greatest when the process is complex and cuts across a number of jobs in a particular department.

Crowdsourcing is an example of open innovation.

Many change agents prefer that the ________ of the working unit conduct the feedback meeting.

Champions of change welcome it from the beginning but become resistant over time.

Many firms imitate the change programs of their competitors.

Top executives sometimes engage in dramatic symbolic acts to underline the need for change.

Which of the following statements concerning organizational development is FALSE?

Top executives sometimes engage in dramatic symbolic acts to underline the need for ________.

Research into OD efforts

Which organizational development technique makes extensive use of questionnaires or interviews as an integral part of its activities?

The Stinky Cheese Company is planning to implement a job enrichment program.What kind of innovation is this?

Designing a new product is a process innovation.

Where does the knowledge come from that is used for organizational development?

To achieve and maintain seamless change, hyper-turbulent environments need to have the qualities of a ________ organization.

In recent years, OD practitioners have shown a more active concern with organizational effectiveness.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

The text defined innovation as

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

A moderate identity gap is most conducive to increased acceptance of change.

What makes a person creative? Can people be trained to become more creative? Explain.

Reengineering requires transformational leadership qualities.

The gains from reengineering will be greatest when the process is complex and cuts across a number of jobs in a particular department.

Crowdsourcing is an example of open innovation.

Many change agents prefer that the ________ of the working unit conduct the feedback meeting.

Champions of change welcome it from the beginning but become resistant over time.

Many firms imitate the change programs of their competitors.

Top executives sometimes engage in dramatic symbolic acts to underline the need for change.

Which of the following statements concerning organizational development is FALSE?

Top executives sometimes engage in dramatic symbolic acts to underline the need for ________.

Research into OD efforts

Which organizational development technique makes extensive use of questionnaires or interviews as an integral part of its activities?

The Stinky Cheese Company is planning to implement a job enrichment program.What kind of innovation is this?

Designing a new product is a process innovation.

Where does the knowledge come from that is used for organizational development?

To achieve and maintain seamless change, hyper-turbulent environments need to have the qualities of a ________ organization.

In recent years, OD practitioners have shown a more active concern with organizational effectiveness.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters