Question 1

Participation is a common technique used by firms to overcome employee resistance to control systems.

Accepted Answer

A) True 
 B)False

Question 2

There is no one single best form of organizational design for a global business.

Accepted Answer

A) True 
 B)False

Question 3

At Garmen Industries, each unit has the same control system and the locus of authority resides at the firm's headquarters. Which control system is most likely used at Garmen?

Accepted Answer

A)  responsibility center control 
B)  generic organizational control 
C)  planning process control 
D)  operations control 
A)  responsibility center control 
B)  generic organizational control 
C)  planning process control 
D)  operations control

Question 4

What is the difference between an M-form design and an H-form design? When would
international firms use each of these?

Accepted Answer

A firm with related products using the g

Question 5

What is the most common type of organizational control system?

Accepted Answer

A)  responsibility center control 
B)  generic organizational control 
C)  planning process control 
D)  operations control 
A)  responsibility center control 
B)  generic organizational control 
C)  planning process control 
D)  operations control

Question 6

________ is the process of monitoring ongoing performance and making necessary changes to keep the organization moving toward its performance goals.

Accepted Answer

A)  Coordination 
B)  Control 
C)  Implementation 
D)  Execution 
A)  Coordination 
B)  Control 
C)  Implementation 
D)  Execution

Question 7

The ________ is typical for a firm with only a small level of international activity.

Accepted Answer

A)  corollary approach 
B)  export department 
C)  international division 
D)  global product design 
A)  corollary approach 
B)  export department 
C)  international division 
D)  global product design

Question 8

A(n) ________ is a numerical index of performance that the firm wants to maintain.

Accepted Answer

A)  control standard 
B)  performance ratio 
C)  accounting standard 
D)  benchmark 
A)  control standard 
B)  performance ratio 
C)  accounting standard 
D)  benchmark

Question 9

________ is intended to monitor both how well an international business formulates strategy and how well it goes about implementing that strategy.

Accepted Answer

A)  Functional control 
B)  Strategic control 
C)  Organizational control 
D)  Operations control 
A)  Functional control 
B)  Strategic control 
C)  Organizational control 
D)  Operations control

Question 10

The global matrix design allows for flexibility.

Accepted Answer

A) True 
 B)False

Question 11

Kodak has three divisions. One division focuses on selling high-quality digital equipment to film studios. Another division sells digital cameras to amateur photographers. Finally, its new business division targets emerging markets. What organizational design does Kodak utilize?

Accepted Answer

A)  global product design 
B)  global area design 
C)  global customer design 
D)  global matrix design 
A)  global product design 
B)  global area design 
C)  global customer design 
D)  global matrix design

Question 12

Which of the following would most likely reduce resistance to control?

Accepted Answer

A)  promoting strategic selection systems 
B)  creating a system that has a flexible focus 
C)  creating a system that creates reasonable accountability 
D)  providing an appeals system overseen by central management 
A)  promoting strategic selection systems 
B)  creating a system that has a flexible focus 
C)  creating a system that creates reasonable accountability 
D)  providing an appeals system overseen by central management

Question 13

A study of design changes found that most firms make major design changes about every ________.

Accepted Answer

A)  month 
B)  one to two years 
C)  four to five years 
D)  nine to ten years 
A)  month 
B)  one to two years 
C)  four to five years 
D)  nine to ten years

Question 14

Which element of performance is relatively easy to measure?

Accepted Answer

A)  worker productivity 
B)  advertising effectiveness 
C)  ethical managerial conduct 
D)  employee motivation 
A)  worker productivity 
B)  advertising effectiveness 
C)  ethical managerial conduct 
D)  employee motivation

Question 15

Discuss the behavioral aspects of international control and the reasons for resistance to control.

Accepted Answer

Human behavior plays a fundamental role

Question 16

What is another name for organizational design?

Accepted Answer

A)  functional design 
B)  strategic hierarchy 
C)  management design 
D)  organization structure 
A)  functional design 
B)  strategic hierarchy 
C)  management design 
D)  organization structure

Question 17

The global matrix design is the result of superimposing one form of organizational design on top of a different, existing form.

Accepted Answer

A) True 
 B)False

Question 18

The global design chosen by a firm reflects the relative importance of the three types of knowledge in the firm's operations.

Accepted Answer

A) True 
 B)False

Question 19

Vantage Computers, an MNE, has a multi-domestic corporate philosophy. Which organizational design would be most useful for Vantage?

Accepted Answer

A)  global product design 
B)  global area design 
C)  global customer design 
D)  global matrix design 
A)  global product design 
B)  global area design 
C)  global customer design 
D)  global matrix design

Question 20

How long is the scope of time for operational control typically?

Accepted Answer

A)  daily 
B)  weekly 
C)  monthly 
D)  yearly 
A)  daily 
B)  weekly 
C)  monthly 
D)  yearly

Participation is a common technique used by firms to overcome employee resistance to control systems.

There is no one single best form of organizational design for a global business.

At Garmen Industries, each unit has the same control system and the locus of authority resides at the firm's headquarters. Which control system is most likely used at Garmen?

What is the difference between an M-form design and an H-form design? When would international firms use each of these?

What is the most common type of organizational control system?

________ is the process of monitoring ongoing performance and making necessary changes to keep the organization moving toward its performance goals.

The ________ is typical for a firm with only a small level of international activity.

A(n) ________ is a numerical index of performance that the firm wants to maintain.

________ is intended to monitor both how well an international business formulates strategy and how well it goes about implementing that strategy.

The global matrix design allows for flexibility.

Kodak has three divisions. One division focuses on selling high-quality digital equipment to film studios. Another division sells digital cameras to amateur photographers. Finally, its new business division targets emerging markets. What organizational design does Kodak utilize?

Which of the following would most likely reduce resistance to control?

A study of design changes found that most firms make major design changes about every ________.

Which element of performance is relatively easy to measure?

Discuss the behavioral aspects of international control and the reasons for resistance to control.

What is another name for organizational design?

The global matrix design is the result of superimposing one form of organizational design on top of a different, existing form.

The global design chosen by a firm reflects the relative importance of the three types of knowledge in the firm's operations.

Vantage Computers, an MNE, has a multi-domestic corporate philosophy. Which organizational design would be most useful for Vantage?

How long is the scope of time for operational control typically?

An Overview of International Business

Global Marketplaces and Business Centers

Legal, Technological, and Political Environments

The Role of Culture

Ethics and Social Responsibility in International Business

International Trade and Investment

The International Monetary System and the Balance of Payments

Foreign Exchange and International Financial Markets

Formulation of National Trade Policies

International Cooperation Among Nations

International Strategic Management

Strategies for Analyzing and Entering Foreign Markets

International Strategic Alliances

Leadership and Employee Behavior in International Business

International Marketing

International Operations Management

International Financial Management

International Human Resource Management and Labor Relations

Filters

Exam 14: International Organization Design and Control

Participation is a common technique used by firms to overcome employee resistance to control systems.

There is no one single best form of organizational design for a global business.

At Garmen Industries, each unit has the same control system and the locus of authority resides at the firm's headquarters. Which control system is most likely used at Garmen?

What is the difference between an M-form design and an H-form design? When would international firms use each of these?

What is the most common type of organizational control system?

________ is the process of monitoring ongoing performance and making necessary changes to keep the organization moving toward its performance goals.

The ________ is typical for a firm with only a small level of international activity.

A(n) ________ is a numerical index of performance that the firm wants to maintain.

________ is intended to monitor both how well an international business formulates strategy and how well it goes about implementing that strategy.

The global matrix design allows for flexibility.

Kodak has three divisions. One division focuses on selling high-quality digital equipment to film studios. Another division sells digital cameras to amateur photographers. Finally, its new business division targets emerging markets. What organizational design does Kodak utilize?

Which of the following would most likely reduce resistance to control?

A study of design changes found that most firms make major design changes about every ________.

Which element of performance is relatively easy to measure?

Discuss the behavioral aspects of international control and the reasons for resistance to control.

What is another name for organizational design?

The global matrix design is the result of superimposing one form of organizational design on top of a different, existing form.

The global design chosen by a firm reflects the relative importance of the three types of knowledge in the firm's operations.

Vantage Computers, an MNE, has a multi-domestic corporate philosophy. Which organizational design would be most useful for Vantage?

How long is the scope of time for operational control typically?

An Overview of International Business

Global Marketplaces and Business Centers

Legal, Technological, and Political Environments

The Role of Culture

Ethics and Social Responsibility in International Business

International Trade and Investment

The International Monetary System and the Balance of Payments

Foreign Exchange and International Financial Markets

Formulation of National Trade Policies

International Cooperation Among Nations

International Strategic Management

Strategies for Analyzing and Entering Foreign Markets

International Strategic Alliances

Leadership and Employee Behavior in International Business

International Marketing

International Operations Management

International Financial Management

International Human Resource Management and Labor Relations

Filters