Exam 19: International Human Resource Management and Labor Relations

________ refers to the requirement in Germany that unions have input into how firms are run.

How can a firm improve its staff's expertise as export sales increase early in the internationalization process?

Michael is a United States citizen who was sent from the U.S. headquarters to Italy to oversee procedural changes in one of the corporation's manufacturing subsidiaries. Michael is a ________.

Japanese firms have a tendency to ________.

The initial step in the international human resource management process is identifying training and development needs.

Repatriated managers experience change and uncertainty as they adjust to returning home after a foreign assignment.

What challenges face repatriated managers when they return from a foreign assignment? How do these problems affect employers?

The primary advantage of using a host country national is that the manager already understands the local laws, culture, and economic conditions.

Pet Comfort Systems is a firm based in Chicago that has just started exporting a small number of pet beds to retail stores in London, Tokyo, and Paris. The export department manager at Pet Comfort Systems is most likely from which country?

Parent country nationals (PCNs) are commonly used to fill lower-level jobs abroad.

What term refers to people working and residing in countries other than their native country?

Which term refers to the process used to make agreements between management and labor unions?

Exit interviews provide firms with useful information about why employees are quitting and may lead to a reduction in turnover rates.

Typically, expatriates on short-term assignments receive a salary similar to their counterparts in the host country.

What are the advantages and disadvantages of using parent country nationals in international assignments?

Which of the following is a characteristic of labor unions in Europe?

In a geocentric staffing model, the firm will prefer host country nationals to either parent country nationals or third country nationals.

________ are employees who are not citizens of the firm's home country or of the host country.

Labor complaints heard by arbitration committees in China have declined significantly since 2000 because of increased wages and improved working conditions.

Smith Enterprises seeks to entice one of its star managers to move to Iraq to oversee its negotiations for Iraqi oil. The firm will likely need to offer a ________ to a manager's base salary.