Exam 8: Preventive Maintenance and Basic Services

In most states, the actual repair cost cannot exceed the estimate by more than ____________________ percent without the customer's authorization.

Disconnecting and then reconnecting the battery on a late model car might cause the engine to run rough for a few miles.

Two technicians are discussing the proper coolant to use on a late model GM vehicle. Technician A says that "DEX-COOL" type Organic Acid Technology [OAT] is the proper coolant to use. Technician B says that Ethylene Glycol [good old green] type antifreeze can be used on any vehicle. Who is correct?

Technician A says V-belts are manually tensioned and require periodic adjustment. Technician B says serpentine belts are normally automatically adjusted. Who is correct?

What information is contained in the VIN?

The minimum concentration of antifreeze is _____.

Directional tires are being discussed. Technician A says directional tires should not be cross rotated, but rotated front to rear. Technician B cross rotates the tires by dismounting them from the rims, flipping them over and remounting. Who is correct?

Air filters are typically replaced every 100,000 miles.

Why should the radiator cap never be removed when the engine is hot?

Before replacing a serpentine belt ______.