Exam 8: Operations Management in Manufacturing and Service Industries

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_____ is a favorite catch phrase among Burger King planners looking for promising new locations.

(Multiple Choice)
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Keeping inventory levels too high costs money,while running out of it causes _____ to suffer.

(Multiple Choice)
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The materials management process encompasses the process of assembling materials.

(True/False)
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_____ systems are revolutionizing the production process by automating and integrating all aspects of a company's operations.

(Multiple Choice)
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Businesses,such as print or sign shops,that produce low-volume,high-variety goods according to customer specifications use a process called _____.

(Multiple Choice)
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Manufactured goods are usually customized.

(True/False)
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_____ is a software package used to design product components.

(Multiple Choice)
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As operations manager for Consolidated American Tanks,Jim Sherman's tasks include all of the following except _____.

(Multiple Choice)
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In seeking new locations,Burger King officials look for busy intersections or such _____ as shopping malls or movie theaters.

(Multiple Choice)
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Which of the following approaches is not used by companies to minimize the cost of new products?

(Multiple Choice)
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PowerSki uses collaboration software to transmit design changes to its suppliers.

(True/False)
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_____ is a manufacturing strategy whereby a firm produces products outside of its own plant.

(Multiple Choice)
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A company that uses a just-in-time production method produces its products just-in-time to deliver them to customers.

(True/False)
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Both product and process layouts arrange work by _____.

(Multiple Choice)
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Make-to-stock strategy is commonly used in the production of low volume goods.

(True/False)
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The most important task facing Bob Montgomery and his team at PowerSki was determining how to efficiently produce quality JetBoards at a reasonable cost.

(True/False)
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A _____ software system determines the steps needed to produce components and instructs the machines that do the work.

(Multiple Choice)
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High-volume goods are produced efficiently by people,equipment,or departments arranged in a(n)_____.

(Multiple Choice)
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A printing company would use the mass production (make-to-stock)production method.

(True/False)
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Managers focus on all of the following as quality assurance principles except _____.

(Multiple Choice)
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