Question 1

​Match each professionalism trait with its definition.
-​The ability to adjust

Accepted Answer

A) ​tactful 
B) ​team player 
C) ​empathetic 
D) ​adaptable 
A) ​tactful 
B) ​team player 
C) ​empathetic 
D) ​adaptable

Question 2

Which organization offers the Registered Medical Assistant certification?

Accepted Answer

A)  American Medical Technologists (AMT) 
B)  American Association of Medical Assistants (AAM
A)  
C)  National Center for Competency Testing (NCCT) 
D)  American Academy of Professional Coders (AAP
C)  
A)  American Medical Technologists (AMT) 
B)  American Association of Medical Assistants (AAM
A)  
C)  National Center for Competency Testing (NCCT) 
D)  American Academy of Professional Coders (AAP
C)

Question 3

Which category of skills include those that keep medical assistants practicing within their scope of practice?

Accepted Answer

A)  communication 
B)  legal and ethical concepts 
C)  instruction 
D)  operational functions 
A)  communication 
B)  legal and ethical concepts 
C)  instruction 
D)  operational functions

Question 4

Match each professional trait with its definition.
-Being reliable and responsible

Accepted Answer

A) courteous 
B) initiative 
C) dependable 
D) punctual 
E) accurate
F)respectful
G)patient
H)honest
I)confidential 
A) courteous 
B) initiative 
C) dependable 
D) punctual 
E) accurate
F)respectful
G)patient
H)honest
I)confidential

Question 5

The majority of medical assistants work in which type of environment?

Accepted Answer

A)  surgical 
B)  insurance company 
C)  ambulatory care 
D)  laboratory 
A)  surgical 
B)  insurance company 
C)  ambulatory care 
D)  laboratory

Question 6

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once.
-​The ease with which you move around reflects your poise and confidence

Accepted Answer

A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics 
A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics

Question 7

​Which of the following describes the role of the patient navigator prior to the patient seeing the provider?

Accepted Answer

A)  Conduct a preplanning visit with the patient prior to the office visit to assist with the visit agenda. 
B)  Obtain a basic history including medication use. 
C)  Perform any needed tests that are due. 
D)  ​All of the above 
A)  Conduct a preplanning visit with the patient prior to the office visit to assist with the visit agenda. 
B)  Obtain a basic history including medication use. 
C)  Perform any needed tests that are due. 
D)  ​All of the above

Question 8

Match each term with its definition.
-Person who looks out for patients

Accepted Answer

A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association 
A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association

Question 9

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once.
-​Shampoo your hair often

Accepted Answer

A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics 
A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics

Question 10

Match each term with its definition.
-Type of accreditation offered by the Accrediting Bureau of Health Education Schools (ABHES)

Accepted Answer

A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association 
A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association

Question 11

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once.
-​When uniforms are required,they should be clean and free of wrinkles and fit well

Accepted Answer

A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics 
A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics

Question 12

Match each term with its definition.
-Medical assistant who performs both clinical and administrative duties

Accepted Answer

A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association 
A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association

Question 13

Candidate certification from the NCCT is valid for a period of ____ years,from the date of certification indicated on each candidate's certificate.

Accepted Answer

A)  2 
B)  5 
C)  7 
D)  10 
A)  2 
B)  5 
C)  7 
D)  10

Question 14

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once.
-​Keep your fingernails manicured and cut well below the fingertips

Accepted Answer

A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics 
A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics

Question 15

Medical assisting is probably not for you if you:

Accepted Answer

A)  have an interest in health and medicine 
B)  are good at multi-tasking 
C)  do not like variety in your job 
D)  are interested in a career in an expanding field 
A)  have an interest in health and medicine 
B)  are good at multi-tasking 
C)  do not like variety in your job 
D)  are interested in a career in an expanding field

Question 16

A requirement for maintaining NCCT certification is the accrual of ____ clock hours of continuing education each year.

Accepted Answer

A)  14 
B)  10 
C)  22 
D)  34 
A)  14 
B)  10 
C)  22 
D)  34

Question 17

​The clinical side of medical assisting has a natural progression.Match what takes priority when working in a clinical capacity with the description.Note: Answers may be used more than once.
-​Working on pending files that have tasks

Accepted Answer

A) ​first priority 
B) ​second priority 
C) ​third priority 
D) ​fourth priority 
A) ​first priority 
B) ​second priority 
C) ​third priority 
D) ​fourth priority

Question 18

Match each term with its definition.
-Organization that offers certification examinations for National Certified Medical Assistant (NCMA)and National Certified Medical Office Assistant (NCMOA)

Accepted Answer

A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association 
A) American Medical Technologists (AMT) 
B) professionalism 
C) advocate 
D) multi-provider clinic 
E) programmatic accreditation
F)institutional accreditation
G)generalist
H)perfume
I)jewelry
J)partnership
K)National Center for Competency Testing (NCCT)
L)occupational analysis
M)American Academy of Professional Coders (AAP
C) 
N)National Healthcareer Association

Question 19

Match each professional trait with its definition.
-Showing ambition

Accepted Answer

A) courteous 
B) initiative 
C) dependable 
D) punctual 
E) accurate
F)respectful
G)patient
H)honest
I)confidential 
A) courteous 
B) initiative 
C) dependable 
D) punctual 
E) accurate
F)respectful
G)patient
H)honest
I)confidential

Question 20

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once.
-​Start each day with an aseptic hand wash,paying close attention to nails

Accepted Answer

A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics 
A) ​cleanliness 
B) ​posture 
C) ​hand care 
D) ​hair 
E) ​proper attire
F)​jewelry
G)​fragrances
H)​cosmetics

Exam 1: The Medical Assistant

​Match each professionalism trait with its definition. -​The ability to adjust

Which organization offers the Registered Medical Assistant certification?

Which category of skills include those that keep medical assistants practicing within their scope of practice?

Match each professional trait with its definition. -Being reliable and responsible

The majority of medical assistants work in which type of environment?

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -​The ease with which you move around reflects your poise and confidence

​Which of the following describes the role of the patient navigator prior to the patient seeing the provider?

Match each term with its definition. -Person who looks out for patients

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -​Shampoo your hair often

Match each term with its definition. -Type of accreditation offered by the Accrediting Bureau of Health Education Schools (ABHES)

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -​When uniforms are required,they should be clean and free of wrinkles and fit well

Match each term with its definition. -Medical assistant who performs both clinical and administrative duties

Candidate certification from the NCCT is valid for a period of ____ years,from the date of certification indicated on each candidate's certificate.

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -​Keep your fingernails manicured and cut well below the fingertips

Medical assisting is probably not for you if you:

A requirement for maintaining NCCT certification is the accrual of ____ clock hours of continuing education each year.

​The clinical side of medical assisting has a natural progression.Match what takes priority when working in a clinical capacity with the description.Note: Answers may be used more than once. -​Working on pending files that have tasks

Match each term with its definition. -Organization that offers certification examinations for National Certified Medical Assistant (NCMA)and National Certified Medical Office Assistant (NCMOA)

Match each professional trait with its definition. -Showing ambition

​Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -​Start each day with an aseptic hand wash,paying close attention to nails

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

The Office Environment, computers, and Equipment

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Managing the Office

Match each professionalism trait with its definition. -The ability to adjust

Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -The ease with which you move around reflects your poise and confidence

Which of the following describes the role of the patient navigator prior to the patient seeing the provider?

Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -Shampoo your hair often

Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -When uniforms are required,they should be clean and free of wrinkles and fit well

Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -Keep your fingernails manicured and cut well below the fingertips

The clinical side of medical assisting has a natural progression.Match what takes priority when working in a clinical capacity with the description.Note: Answers may be used more than once. -Working on pending files that have tasks

Match the following description of how to project a professional appearance to the description.Note: Answers may be used more than once. -Start each day with an aseptic hand wash,paying close attention to nails