Question 1

​The medical assistant is often involved in patient education,which can include supplying information about:

Accepted Answer

A)  ​diseases and disorders 
B)  ​explaining diagnostic tests 
C)  ​providing instruction in health care procedures 
D)  ​all of the above 
A)  ​diseases and disorders 
B)  ​explaining diagnostic tests 
C)  ​providing instruction in health care procedures 
D)  ​all of the above

Question 2

​Match the following terms to its definition/description.
-​The injured were separated into groups according to the seriousness of their needs

Accepted Answer

A) ​biases 
B) ​clinical diagnosis 
C) ​objective 
D) ​over-the-counter 
E) ​patronizing
F)​prioritizing
G)​remedies
H)​symptoms 
A) ​biases 
B) ​clinical diagnosis 
C) ​objective 
D) ​over-the-counter 
E) ​patronizing
F)​prioritizing
G)​remedies
H)​symptoms

Question 3

Match each term with its definition.
-More intense form of screening that developed during wartime and involved the sorting and assessment of soldiers' injuries

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 4

Match each term with its definition.
-Patients with these types of conditions should be given first priority

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 5

​Never give a patient information that is:

Accepted Answer

A)  ​used as a referral for community resources 
B)  ​beyond your scope of practice 
C)  ​published by the CDC 
D)  provided by a patient education outside source,such as Krames StayWell 
A)  ​used as a referral for community resources 
B)  ​beyond your scope of practice 
C)  ​published by the CDC 
D)  provided by a patient education outside source,such as Krames StayWell

Question 6

The ____ decides what is done by the medical assistant during the in-person screening.

Accepted Answer

A)  practice manager 
B)  patient 
C)  provider 
D)  medical assistant 
A)  practice manager 
B)  patient 
C)  provider 
D)  medical assistant

Question 7

Match each term with its definition.
-First step taken between medical assistants and patients to make their experience at the office beneficial

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 8

Match each term with its definition.
-Allows a patient to complete a health history form on a computer before coming into the office

Accepted Answer

A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP 
A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP

Question 9

Match each aspect of a patient's chief complaint with its description.
-Describes what makes the symptoms better

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 10

Match each aspect of a patient's chief complaint with its description.
-Describes the pain associated with the symptom

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 11

​To follow HIPAA privacy standards,be sure to get the patient's approval to involve another person in the discussion of his or her private health information.Which of the following statements is true regarding permission?

Accepted Answer

A)  Asking the patient's communication preferences will suffice for permission granted. 
B)  The patient's daughter tells you she is authorized to receive PHI regarding her mother. 
C)  The provider asks you to contact the patient's daughter to discuss a procedure her mother should have. 
D)  Document the permission;without documentation,it is considered "not permitted." 
A)  Asking the patient's communication preferences will suffice for permission granted. 
B)  The patient's daughter tells you she is authorized to receive PHI regarding her mother. 
C)  The provider asks you to contact the patient's daughter to discuss a procedure her mother should have. 
D)  Document the permission;without documentation,it is considered "not permitted."

Question 12

​Match the following terms to its definition/description.
-​Information or symptoms that can be observed (that are perceptible to other people),such as swelling,bruising,vital signs,and physical examination findings

Accepted Answer

A) ​biases 
B) ​clinical diagnosis 
C) ​objective 
D) ​over-the-counter 
E) ​patronizing
F)​prioritizing
G)​remedies
H)​symptoms 
A) ​biases 
B) ​clinical diagnosis 
C) ​objective 
D) ​over-the-counter 
E) ​patronizing
F)​prioritizing
G)​remedies
H)​symptoms

Question 13

The screening and interview commonly take place in the:

Accepted Answer

A)  reception area 
B)  office laboratory 
C)  practice manager's office 
D)  examination room 
A)  reception area 
B)  office laboratory 
C)  practice manager's office 
D)  examination room

Question 14

​Match the feedback techniques to obtain patient information to its description.
-​Paraphrasing and restating both the feelings and words

Accepted Answer

A) ​reflection 
B) ​restatement 
C) ​clarification 
A) ​reflection 
B) ​restatement 
C) ​clarification

Question 15

Match each term with its definition.
-Screening portion of the interview should end with this

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 16

Match each term with its definition.
-Occurs in some form every time a patient calls the medical facility

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 17

​A review of symptoms (ROS)is an orderly and systematic check of each of the body systems is recorded and is performed by:

Accepted Answer

A)  ​the medical assistant 
B)  ​the provider 
C)  ​the practice manager 
D)  ​completing a health history form 
A)  ​the medical assistant 
B)  ​the provider 
C)  ​the practice manager 
D)  ​completing a health history form

Question 18

Match each term with its definition.
-Allows a patient to complete a health history form on a computer in the medical office

Accepted Answer

A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP 
A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP

Question 19

The process of obtaining information from patients to determine who will be the most beneficial to handle their needs is called:

Accepted Answer

A)  reviewing 
B)  screening 
C)  interrogating 
D)  diagnosing 
A)  reviewing 
B)  screening 
C)  interrogating 
D)  diagnosing

Question 20

When patients return for follow-up visits,the face-to-face screening should focus on determining:

Accepted Answer

A)  how they have felt since the last office visit 
B)  the status of any outstanding balances on their accounts 
C)  the cause of their symptoms 
D)  when they should return for another follow-up 
A)  how they have felt since the last office visit 
B)  the status of any outstanding balances on their accounts 
C)  the cause of their symptoms 
D)  when they should return for another follow-up

Exam 36: The Medical History and Patient Screening

​The medical assistant is often involved in patient education,which can include supplying information about:

​Match the following terms to its definition/description. -​The injured were separated into groups according to the seriousness of their needs

Match each term with its definition. -More intense form of screening that developed during wartime and involved the sorting and assessment of soldiers' injuries

Match each term with its definition. -Patients with these types of conditions should be given first priority

​Never give a patient information that is:

The ____ decides what is done by the medical assistant during the in-person screening.

Match each term with its definition. -First step taken between medical assistants and patients to make their experience at the office beneficial

Match each term with its definition. -Allows a patient to complete a health history form on a computer before coming into the office

Match each aspect of a patient's chief complaint with its description. -Describes what makes the symptoms better

Match each aspect of a patient's chief complaint with its description. -Describes the pain associated with the symptom

​To follow HIPAA privacy standards,be sure to get the patient's approval to involve another person in the discussion of his or her private health information.Which of the following statements is true regarding permission?

​Match the following terms to its definition/description. -​Information or symptoms that can be observed (that are perceptible to other people),such as swelling,bruising,vital signs,and physical examination findings

The screening and interview commonly take place in the:

​Match the feedback techniques to obtain patient information to its description. -​Paraphrasing and restating both the feelings and words

Match each term with its definition. -Screening portion of the interview should end with this

Match each term with its definition. -Occurs in some form every time a patient calls the medical facility

​A review of symptoms (ROS)is an orderly and systematic check of each of the body systems is recorded and is performed by:

Match each term with its definition. -Allows a patient to complete a health history form on a computer in the medical office

The process of obtaining information from patients to determine who will be the most beneficial to handle their needs is called:

When patients return for follow-up visits,the face-to-face screening should focus on determining:

The Medical Assistant

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

The Office Environment, computers, and Equipment

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Managing the Office

The medical assistant is often involved in patient education,which can include supplying information about:

Match the following terms to its definition/description. -The injured were separated into groups according to the seriousness of their needs

Never give a patient information that is:

To follow HIPAA privacy standards,be sure to get the patient's approval to involve another person in the discussion of his or her private health information.Which of the following statements is true regarding permission?

Match the following terms to its definition/description. -Information or symptoms that can be observed (that are perceptible to other people),such as swelling,bruising,vital signs,and physical examination findings

Match the feedback techniques to obtain patient information to its description. -Paraphrasing and restating both the feelings and words

A review of symptoms (ROS)is an orderly and systematic check of each of the body systems is recorded and is performed by: