Question 1

Job shops in manufacturing use specialized equipment.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is an example of "quality"?

Accepted Answer

A)  The taste of a restaurant's food 
B)  Turn time at an auto repair shop 
C)  Product fail rate for a manufacturer 
D)  All of these are examples of quality. 
A)  The taste of a restaurant's food 
B)  Turn time at an auto repair shop 
C)  Product fail rate for a manufacturer 
D)  All of these are examples of quality.

Question 3

Match the term with its definition. Some terms may not be used.
-The features of a product or service that enable it to satisfy customers' stated and implied needs

Accepted Answer

A) Acceptance sampling 
B) Attributes 
C) Bottleneck 
D) Constraint 
E) Inspection
F)ISO 9000
G)Operations
H)Operations management
I)Poka-yoke
J)Quality
K)Total quality management
L)Variables 
A) Acceptance sampling 
B) Attributes 
C) Bottleneck 
D) Constraint 
E) Inspection
F)ISO 9000
G)Operations
H)Operations management
I)Poka-yoke
J)Quality
K)Total quality management
L)Variables

Question 4

Bobbi Jo pulls one part from the production line every 15 minutes and measures its dimensions against the specifications. Bobbi Jo is using

Accepted Answer

A)  acceptance sampling. 
B)  a control chart. 
C)  statistical process control. 
D)  TQM. 
A)  acceptance sampling. 
B)  a control chart. 
C)  statistical process control. 
D)  TQM.

Question 5

The ABC method of inventory management is founded on the notion that

Accepted Answer

A)  some inputs are more valuable or critical to a firm's operations than others. 
B)  inventory costs should be cut to an absolute minimum by reducing inventory on hand. 
C)  a firm should know its economic order quantity at all times. 
D)  the cost of placing an order is a fixed cost. 
A)  some inputs are more valuable or critical to a firm's operations than others. 
B)  inventory costs should be cut to an absolute minimum by reducing inventory on hand. 
C)  a firm should know its economic order quantity at all times. 
D)  the cost of placing an order is a fixed cost.

Question 6

Match the term with its definition. Some terms may not be used.
-A method of reducing inventory carrying costs by making or buying what is needed just as it is needed

Accepted Answer

A) ABC method 
B) Associative forecasting 
C) Cooperative purchasing organization 
D) Cycle counting 
E) Demand management strategies
F)Economic order quantity
G)Just-in-time inventory system
H)Perpetual inventory system
I)Physical inventory system
J)Poka-yoke
K)Statistical inventory control
L)Two-bin inventory system 
A) ABC method 
B) Associative forecasting 
C) Cooperative purchasing organization 
D) Cycle counting 
E) Demand management strategies
F)Economic order quantity
G)Just-in-time inventory system
H)Perpetual inventory system
I)Physical inventory system
J)Poka-yoke
K)Statistical inventory control
L)Two-bin inventory system

Question 7

It has been determined that using an accounts payable automation service can reduce costs to less than $1 per invoice.

Accepted Answer

A) True 
 B)False

Question 8

Aaron operates a lemonade stand in New York City's Central Park. His business is seasonal, but within those seasons several other factors influence the demand for lemonade. Aaron is most likely to use _____ to help him predict demand on a daily basis.

Accepted Answer

A)  associative forecasting 
B)  linear regression 
C)  historical sales data 
D)  the weather report 
A)  associative forecasting 
B)  linear regression 
C)  historical sales data 
D)  the weather report

Question 9

Match the term with its definition. Some terms may not be used.
-Any point in the operations process where limited capacity reduces the production capability of an entire chain of activities

Accepted Answer

A) Acceptance sampling 
B) Attributes 
C) Bottleneck 
D) Constraint 
E) Inspection
F)ISO 9000
G)Operations
H)Operations management
I)Poka-yoke
J)Quality
K)Total quality management
L)Variables 
A) Acceptance sampling 
B) Attributes 
C) Bottleneck 
D) Constraint 
E) Inspection
F)ISO 9000
G)Operations
H)Operations management
I)Poka-yoke
J)Quality
K)Total quality management
L)Variables

Question 10

Match the term with its definition. Some terms may not be used.
-A choice that companies must make when they have the option of making or buying component parts for products they produce

Accepted Answer

A) Continuous manufacturing 
B) Coop 
C) Flexible manufacturing systems 
D) Job shops 
E) Lean production
F)Make-or-buy decisions
G)Operations
H)Outsourcing
I)Project manufacturing
J)Repetitive manufacturing
K)Supply Chain Operations Reference model
L)Synchronous manufacturing 
A) Continuous manufacturing 
B) Coop 
C) Flexible manufacturing systems 
D) Job shops 
E) Lean production
F)Make-or-buy decisions
G)Operations
H)Outsourcing
I)Project manufacturing
J)Repetitive manufacturing
K)Supply Chain Operations Reference model
L)Synchronous manufacturing

Question 11

Which of the following puts a ceiling on the firm's ability to meet demand and match competitors and may also determine startup costs?

Accepted Answer

A)  Planning 
B)  Quality standards 
C)  Capacity 
D)  Working hours 
A)  Planning 
B)  Quality standards 
C)  Capacity 
D)  Working hours

Question 12

A suggestion for increasing outsourcing success is

Accepted Answer

A)  have a backup plan in case of supplier failure. 
B)  outsource the unique product of the business. 
C)  convey complete trust in the outsourcing firm as a sign of good faith and do not monitor progress. 
D)  negotiate for priority in the production schedule. 
A)  have a backup plan in case of supplier failure. 
B)  outsource the unique product of the business. 
C)  convey complete trust in the outsourcing firm as a sign of good faith and do not monitor progress. 
D)  negotiate for priority in the production schedule.

Question 13

Martha knows that to be successful, everything her company does must create customer

Accepted Answer

A)  premiums. 
B)  products. 
C)  services. 
D)  value. 
A)  premiums. 
B)  products. 
C)  services. 
D)  value.

Question 14

Duff's Buffet offers a discount for lunches on Tuesdays. Duff's is using

Accepted Answer

A)  capacity planning. 
B)  a demand management strategy. 
C)  project marketing. 
D)  service inputs. 
A)  capacity planning. 
B)  a demand management strategy. 
C)  project marketing. 
D)  service inputs.

Job shops in manufacturing use specialized equipment.

Which of the following is an example of "quality"?

Match the term with its definition. Some terms may not be used. -The features of a product or service that enable it to satisfy customers' stated and implied needs

Bobbi Jo pulls one part from the production line every 15 minutes and measures its dimensions against the specifications. Bobbi Jo is using

The ABC method of inventory management is founded on the notion that

Match the term with its definition. Some terms may not be used. -A method of reducing inventory carrying costs by making or buying what is needed just as it is needed

It has been determined that using an accounts payable automation service can reduce costs to less than $1 per invoice.

Aaron operates a lemonade stand in New York City's Central Park. His business is seasonal, but within those seasons several other factors influence the demand for lemonade. Aaron is most likely to use _____ to help him predict demand on a daily basis.

Match the term with its definition. Some terms may not be used. -Any point in the operations process where limited capacity reduces the production capability of an entire chain of activities

Match the term with its definition. Some terms may not be used. -A choice that companies must make when they have the option of making or buying component parts for products they produce

Which of the following puts a ceiling on the firm's ability to meet demand and match competitors and may also determine startup costs?

A suggestion for increasing outsourcing success is

Martha knows that to be successful, everything her company does must create customer

Duff's Buffet offers a discount for lunches on Tuesdays. Duff's is using

The Entrepreneurial Lifethe Entrepreneurial Life

Integrity, Ethics, and Social Entrepreneurship

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Businesses

Professional Management and the Small Business

Managing Human Resources

Managing the Firms Assets

Managing Risk

Filters

Exam 21: Managing Small Business Operations

Job shops in manufacturing use specialized equipment.

Which of the following is an example of "quality"?

Match the term with its definition. Some terms may not be used. -The features of a product or service that enable it to satisfy customers' stated and implied needs

Bobbi Jo pulls one part from the production line every 15 minutes and measures its dimensions against the specifications. Bobbi Jo is using

The ABC method of inventory management is founded on the notion that

Match the term with its definition. Some terms may not be used. -A method of reducing inventory carrying costs by making or buying what is needed just as it is needed

It has been determined that using an accounts payable automation service can reduce costs to less than $1 per invoice.

Aaron operates a lemonade stand in New York City's Central Park. His business is seasonal, but within those seasons several other factors influence the demand for lemonade. Aaron is most likely to use _____ to help him predict demand on a daily basis.

Match the term with its definition. Some terms may not be used. -Any point in the operations process where limited capacity reduces the production capability of an entire chain of activities

Match the term with its definition. Some terms may not be used. -A choice that companies must make when they have the option of making or buying component parts for products they produce

Which of the following puts a ceiling on the firm's ability to meet demand and match competitors and may also determine startup costs?

A suggestion for increasing outsourcing success is

Martha knows that to be successful, everything her company does must create customer

Duff's Buffet offers a discount for lunches on Tuesdays. Duff's is using

The Entrepreneurial Lifethe Entrepreneurial Life

Integrity, Ethics, and Social Entrepreneurship

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Businesses

Professional Management and the Small Business

Managing Human Resources

Managing the Firms Assets

Managing Risk

Filters