Question 1

Which of the following is of greatest concern to a production manager?

Accepted Answer

A)  A bottleneck 
B)  Capacity waste 
C)  A constraint 
D)  Overproduction 
A)  A bottleneck 
B)  Capacity waste 
C)  A constraint 
D)  Overproduction

Question 2

The ideal quantity of an item for a business to purchase is referred to as the economic order quantity (EOQ).

Accepted Answer

A) True 
 B)False

Question 3

Rather than rely on the bartender to use the correct proportions of ingredients in mixed drinks, a bar owner installed a drink-mixing machine that automatically selects and measures the ingredients into the glass. This method is a type of

Accepted Answer

A)  idiot-proofing. 
B)  poka-yoke. 
C)  Kanban. 
D)  robotics. 
A)  idiot-proofing. 
B)  poka-yoke. 
C)  Kanban. 
D)  robotics.

Question 4

At CPL Manufacturing, the one-millionth product must be identical to the first. The work is automated and accomplished by machines designed expressly to make these products. This type of manufacturing is known as _____ manufacturing.

Accepted Answer

A)  continuous 
B)  flexible 
C)  project 
D)  repetitive 
A)  continuous 
B)  flexible 
C)  project 
D)  repetitive

Question 5

An approach that emphasizes efficiency through elimination of waste independent of other aspects of the process is called

Accepted Answer

A)  capacity management. 
B)  lean production. 
C)  synchronous management. 
D)  waste-less production. 
A)  capacity management. 
B)  lean production. 
C)  synchronous management. 
D)  waste-less production.

Question 6

Match the term with its definition. Some terms may not be used.
-An organization in which small businesses combine their demand for products or services in order to negotiate as a group with suppliers

Accepted Answer

A) ABC method 
B) Associative forecasting 
C) Cooperative purchasing organization 
D) Cycle counting 
E) Demand management strategies
F)Economic order quantity
G)Just-in-time inventory system
H)Perpetual inventory system
I)Physical inventory system
J)Poka-yoke
K)Statistical inventory control
L)Two-bin inventory system 
A) ABC method 
B) Associative forecasting 
C) Cooperative purchasing organization 
D) Cycle counting 
E) Demand management strategies
F)Economic order quantity
G)Just-in-time inventory system
H)Perpetual inventory system
I)Physical inventory system
J)Poka-yoke
K)Statistical inventory control
L)Two-bin inventory system

Question 7

Purchasing and inventory management share the same objective by contributing to profitable operations.

Accepted Answer

A) True 
 B)False

Question 8

When Kentucky Chocolates mixes ingredients for its candies, this act is part of operations.

Accepted Answer

A) True 
 B)False

Question 9

Because close interactions with customers allow employees to better understand them, management should be sent into the field periodically.

Accepted Answer

A) True 
 B)False

Question 10

Match the term with its definition. Some terms may not be used.
-An approach that emphasizes efficiency through elimination of waste

Accepted Answer

A) Continuous manufacturing 
B) Coop 
C) Flexible manufacturing systems 
D) Job shops 
E) Lean production
F)Make-or-buy decisions
G)Operations
H)Outsourcing
I)Project manufacturing
J)Repetitive manufacturing
K)Supply Chain Operations Reference model
L)Synchronous manufacturing 
A) Continuous manufacturing 
B) Coop 
C) Flexible manufacturing systems 
D) Job shops 
E) Lean production
F)Make-or-buy decisions
G)Operations
H)Outsourcing
I)Project manufacturing
J)Repetitive manufacturing
K)Supply Chain Operations Reference model
L)Synchronous manufacturing

Question 11

Repetitive operations in manufacturing use

Accepted Answer

A)  general-purpose machines. 
B)  job-order schedules. 
C)  highly specialized equipment. 
D)  short production runs. 
A)  general-purpose machines. 
B)  job-order schedules. 
C)  highly specialized equipment. 
D)  short production runs.

Question 12

Technology can adequately replace the human interaction when the needs of the customer involve large amounts of data.

Accepted Answer

A) True 
 B)False

Question 13

The goal of lean production is to use the minimum amount of resources necessary to achieve a total bundle of satisfaction for the customer.

Accepted Answer

A) True 
 B)False

Question 14

Manufacturers with seasonal demand schedules often hire temps during peak production and keep only skeleton crews the rest of the year.

Accepted Answer

A) True 
 B)False

Question 15

A method that judges products as acceptable or unacceptable is known as

Accepted Answer

A)  poka-yoke. 
B)  attribute inspection. 
C)  acceptance sampling. 
D)  variable inspection. 
A)  poka-yoke. 
B)  attribute inspection. 
C)  acceptance sampling. 
D)  variable inspection.

Question 16

Linda creates websites for her customers. Each one is designed to meet the specific needs of the customer. This type of manufacturing is called _____ manufacturing.

Accepted Answer

A)  continuous 
B)  flexible 
C)  project 
D)  repetitive 
A)  continuous 
B)  flexible 
C)  project 
D)  repetitive

Question 17

Deidre owns Dede's T-shirts, a sports clothing production company that produces embroidered shirts that are monogrammed. She has identified a constraint with her monogramming machine in that the work flow slows considerably due to the shirts not being fed into the machine properly and the machine taking a certain amount of time. How could this problem be addressed?

Accepted Answer

Dede's T-shirts has three options.
<b>Ad

Question 18

The importance of purchasing rests on three areas: quality, service, and cost.

Accepted Answer

A) True 
 B)False

Question 19

Match the term with its definition. Some terms may not be used.
-The use of a random, representative portion of products to determine the acceptability of an entire lot

Accepted Answer

A) Acceptance sampling 
B) Attributes 
C) Bottleneck 
D) Constraint 
E) Inspection
F)ISO 9000
G)Operations
H)Operations management
I)Poka-yoke
J)Quality
K)Total quality management
L)Variables 
A) Acceptance sampling 
B) Attributes 
C) Bottleneck 
D) Constraint 
E) Inspection
F)ISO 9000
G)Operations
H)Operations management
I)Poka-yoke
J)Quality
K)Total quality management
L)Variables

Question 20

Match the term with its definition. Some terms may not be used.
-A method for keeping a running record of inventory

Accepted Answer

A) ABC method 
B) Associative forecasting 
C) Cooperative purchasing organization 
D) Cycle counting 
E) Demand management strategies
F)Economic order quantity
G)Just-in-time inventory system
H)Perpetual inventory system
I)Physical inventory system
J)Poka-yoke
K)Statistical inventory control
L)Two-bin inventory system 
A) ABC method 
B) Associative forecasting 
C) Cooperative purchasing organization 
D) Cycle counting 
E) Demand management strategies
F)Economic order quantity
G)Just-in-time inventory system
H)Perpetual inventory system
I)Physical inventory system
J)Poka-yoke
K)Statistical inventory control
L)Two-bin inventory system

Exam 21: Managing Small Business Operations

Which of the following is of greatest concern to a production manager?

The ideal quantity of an item for a business to purchase is referred to as the economic order quantity (EOQ).

Rather than rely on the bartender to use the correct proportions of ingredients in mixed drinks, a bar owner installed a drink-mixing machine that automatically selects and measures the ingredients into the glass. This method is a type of

At CPL Manufacturing, the one-millionth product must be identical to the first. The work is automated and accomplished by machines designed expressly to make these products. This type of manufacturing is known as _____ manufacturing.

An approach that emphasizes efficiency through elimination of waste independent of other aspects of the process is called

Match the term with its definition. Some terms may not be used. -An organization in which small businesses combine their demand for products or services in order to negotiate as a group with suppliers

Purchasing and inventory management share the same objective by contributing to profitable operations.

When Kentucky Chocolates mixes ingredients for its candies, this act is part of operations.

Because close interactions with customers allow employees to better understand them, management should be sent into the field periodically.

Match the term with its definition. Some terms may not be used. -An approach that emphasizes efficiency through elimination of waste

Repetitive operations in manufacturing use

Technology can adequately replace the human interaction when the needs of the customer involve large amounts of data.

The goal of lean production is to use the minimum amount of resources necessary to achieve a total bundle of satisfaction for the customer.

Manufacturers with seasonal demand schedules often hire temps during peak production and keep only skeleton crews the rest of the year.

A method that judges products as acceptable or unacceptable is known as

Linda creates websites for her customers. Each one is designed to meet the specific needs of the customer. This type of manufacturing is called _____ manufacturing.

The importance of purchasing rests on three areas: quality, service, and cost.

Match the term with its definition. Some terms may not be used. -The use of a random, representative portion of products to determine the acceptability of an entire lot

Match the term with its definition. Some terms may not be used. -A method for keeping a running record of inventory

The Entrepreneurial Lifethe Entrepreneurial Life

Integrity, Ethics, and Social Entrepreneurship

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Businesses

Professional Management and the Small Business

Managing Human Resources

Managing the Firms Assets

Managing Risk

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