Question 1

Which of the following is a technique of active listening?

Accepted Answer

A)  discount the speaker's feelings 
B)  paraphrase the speaker's meaning 
C)  refrain from asking questions 
D)  use advising messages 
A)  discount the speaker's feelings 
B)  paraphrase the speaker's meaning 
C)  refrain from asking questions 
D)  use advising messages

Question 2

It is more effective for students to take notes in paragraph form than in outline form.

Accepted Answer

A) True 
 B)False

Question 3

It is always appropriate to demonstrate polite listening.

Accepted Answer

A) True 
 B)False

Question 4

A critical listener would see testimonials and name-calling strategies as credible and effective.

Accepted Answer

A) True 
 B)False

Question 5

Memory is best characterized as _______.

Accepted Answer

A)  retroactive 
B)  reconstructive 
C)  reproductive 
D)  objective 
A)  retroactive 
B)  reconstructive 
C)  reproductive 
D)  objective

Question 6

Which two listening barriers do you experience the most and how can you reduce these barriers?

Accepted Answer

Answers can include physical a

Question 7

Active listening is one of the most important communication skills you can learn.

Accepted Answer

A) True 
 B)False

Question 8

After some initial fear and uncertainty reduction, Sukrit is thoroughly enjoying intercultural travel. However, it's difficult to understand some of the cultural practices of the host country. Help Sukrit cope by defining active listening, and explain the techniques or guidelines for practicing it.

Accepted Answer

Active listening is a process of sending

Question 9

Listening and hearing are the same thing.

Accepted Answer

A) True 
 B)False

Question 10

It is a good idea to rehearse your responses while someone is speaking.

Accepted Answer

A) True 
 B)False

Question 11

Avoid using nonverbal cues when talking to someone with a hearing impairment.

Accepted Answer

A) True 
 B)False

Question 12

What are the stages in the listening process? Explain each step, and give examples.

Accepted Answer

1. Receiving-hearing and attending.
2. U

Question 13

Which of the following is a characteristic of the listening process presented in your textbook?

Accepted Answer

A)  performing each stage of the listening process serially, that is, one at a time 
B)  perfecting listening is possible 
C)  using the same style of listening no matter what the situation 
D)  speaker and listener working together to achieve a common understanding 
A)  performing each stage of the listening process serially, that is, one at a time 
B)  perfecting listening is possible 
C)  using the same style of listening no matter what the situation 
D)  speaker and listener working together to achieve a common understanding

Question 14

Nancy bought a pasta maker in part because she liked the spokesperson on the infomercial. This is an example of the fallacy of _______.

Accepted Answer

A)  credibility 
B)  testimonial 
C)  bandwagon 
D)  influence 
A)  credibility 
B)  testimonial 
C)  bandwagon 
D)  influence

Question 15

In adjusting your empathic and objective listening focus, keep which of the following recommendations in mind?

Accepted Answer

A)  listen fairly with friends, but not necessarily with foes 
B)  engage in "defensive listening" 
C)  punctuate events from the speaker's perspective 
D)  try to separate yourself from thoughts and feelings 
A)  listen fairly with friends, but not necessarily with foes 
B)  engage in "defensive listening" 
C)  punctuate events from the speaker's perspective 
D)  try to separate yourself from thoughts and feelings

Question 16

To ________ is to state in your own words what you think the speaker means and feels.

Accepted Answer

A)  back-channel 
B)  give feedback 
C)  paraphrase 
D)  empathize 
A)  back-channel 
B)  give feedback 
C)  paraphrase 
D)  empathize

Question 17

Cultural rules governing which nonverbal behaviors are appropriate or inappropriate in a public setting are _______.

Accepted Answer

A)  feedback 
B)  rapport 
C)  listening cues 
D)  display rules 
A)  feedback 
B)  rapport 
C)  listening cues 
D)  display rules

Question 18

When overcoming listening barriers, it is important to suspend biases, prejudices, and judgments.

Accepted Answer

A) True 
 B)False

Question 19

According to Deborah Tannen in You Just Don't Understand: Men and Women in Conversation, which statement is TRUE about gender and listening behavior?

Accepted Answer

A)  Men are apt to give more listening cues. 
B)  Women listen less to men than men listen to women. 
C)  Men ask more argumentative questions than women do. 
D)  Gender differences in listening are insignificant. 
A)  Men are apt to give more listening cues. 
B)  Women listen less to men than men listen to women. 
C)  Men ask more argumentative questions than women do. 
D)  Gender differences in listening are insignificant.

Question 20

When you want your listeners to receive your message fairly and without prejudice, especially when you anticipate a negative response, you should use ________.

Accepted Answer

A)  paraphrasing 
B)  empathy 
C)  disclaimers 
D)  tag questions 
A)  paraphrasing 
B)  empathy 
C)  disclaimers 
D)  tag questions

Which of the following is a technique of active listening?

It is more effective for students to take notes in paragraph form than in outline form.

It is always appropriate to demonstrate polite listening.

A critical listener would see testimonials and name-calling strategies as credible and effective.

Memory is best characterized as _______.

Which two listening barriers do you experience the most and how can you reduce these barriers?

Active listening is one of the most important communication skills you can learn.

After some initial fear and uncertainty reduction, Sukrit is thoroughly enjoying intercultural travel. However, it's difficult to understand some of the cultural practices of the host country. Help Sukrit cope by defining active listening, and explain the techniques or guidelines for practicing it.

Listening and hearing are the same thing.

It is a good idea to rehearse your responses while someone is speaking.

Avoid using nonverbal cues when talking to someone with a hearing impairment.

What are the stages in the listening process? Explain each step, and give examples.

Which of the following is a characteristic of the listening process presented in your textbook?

Nancy bought a pasta maker in part because she liked the spokesperson on the infomercial. This is an example of the fallacy of _______.

In adjusting your empathic and objective listening focus, keep which of the following recommendations in mind?

To ________ is to state in your own words what you think the speaker means and feels.

Cultural rules governing which nonverbal behaviors are appropriate or inappropriate in a public setting are _______.

When overcoming listening barriers, it is important to suspend biases, prejudices, and judgments.

According to Deborah Tannen in You Just Don't Understand: Men and Women in Conversation, which statement is TRUE about gender and listening behavior?

When you want your listeners to receive your message fairly and without prejudice, especially when you anticipate a negative response, you should use ________.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories, and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 6: Listening in Interpersonal Communication

Which of the following is a technique of active listening?

It is more effective for students to take notes in paragraph form than in outline form.

It is always appropriate to demonstrate polite listening.

A critical listener would see testimonials and name-calling strategies as credible and effective.

Memory is best characterized as _______.

Which two listening barriers do you experience the most and how can you reduce these barriers?

Active listening is one of the most important communication skills you can learn.

After some initial fear and uncertainty reduction, Sukrit is thoroughly enjoying intercultural travel. However, it's difficult to understand some of the cultural practices of the host country. Help Sukrit cope by defining active listening, and explain the techniques or guidelines for practicing it.

Listening and hearing are the same thing.

It is a good idea to rehearse your responses while someone is speaking.

Avoid using nonverbal cues when talking to someone with a hearing impairment.

What are the stages in the listening process? Explain each step, and give examples.

Which of the following is a characteristic of the listening process presented in your textbook?

Nancy bought a pasta maker in part because she liked the spokesperson on the infomercial. This is an example of the fallacy of _______.

In adjusting your empathic and objective listening focus, keep which of the following recommendations in mind?

To ________ is to state in your own words what you think the speaker means and feels.

Cultural rules governing which nonverbal behaviors are appropriate or inappropriate in a public setting are _______.

When overcoming listening barriers, it is important to suspend biases, prejudices, and judgments.

According to Deborah Tannen in You Just Don't Understand: Men and Women in Conversation, which statement is TRUE about gender and listening behavior?

When you want your listeners to receive your message fairly and without prejudice, especially when you anticipate a negative response, you should use ________.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories, and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters