Exam 12: Interpersonal Power and Influence

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In responding to power plays, you have three choices in reacting: ignore it, neutralize it, or _______.

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A

One report claims that only about 15% of bullies are bosses.

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False

People usually use only one base of power to influence others.

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False

Religious teachers are especially perceived to have legitimate power.

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Blake says to Belinda, "You want me to cook dinner tonight? But you're such a great cook!" What type of verbal message for exerting power is Blake using?

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Power increases even when you try, yet fail to control another's behavior.

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Identify and discuss four principles of power.

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You are trying to get your friend to help you move furniture this weekend. Choose three different compliance-gaining strategies and write out what you will say for each strategy. Which one do you think will be the most successful? Why?

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"Tag questions" weaken your personal power.

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Actions by teachers that interfere with a student's ability to perform effectively is a form of status harassment.

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John admires and respects Bill, and would do anything to get Bill to like him. What type of power does Bill have over John?

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The parent who angrily says to a child, "I worked overtime to buy you that piano and now you want to stop taking piano lessons?" might be using the _______ power play.

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While babysitting at Chris's house, Pat noticed that Chris's mom frequently used unfair power plays on Chris. Pat resented this and planned to tell Chris about it. What could Chris's mom have been doing or saying? What advice can Pat give Chris about how to respond effectively?

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When_______ power is used, other powers increase, but when _______ power is used, all other powers decrease.

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You have to give a presentation on sexual harassment at your workplace. In preparation for your speech, write out the two types of sexual harassment and give examples of each, as well as suggestions for employees to follow if they fall victim to sexual harassment.

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"I am very, very glad to meet you," lacks power and influence because it contains _______.

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Which of the following is the most common way to lose power?

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You go to the doctor when you are ill and follow his or her advice because the doctor has expert power.

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Kimi's coworker asks Kimi for her notes. Kimi tells her coworker, "No, I don't lend my notes out." Kimi is using which type of compliance-resistance?

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Michael's boss is allowing another employee to take time off on Christmas Eve; however, Michael's boss will not allow him to take time off for Hanukkah. This is a form of _______ harassment.

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