Exam 12: Interpersonal Power and Influence

The most common compliance-gaining strategy by both women and men is the direct request.

Some people are born powerful.

Jill has denied Joe's leave-of-absence request as punishment for being uncooperative in meetings. Jill has exhibited _______ power.

Describe three kinds of power you possess with your friends, family and on the job. Give examples of how you use this power.

________ harassment refers to mistreatment of those with less power in organizations.

Credibility consists of competence, character, and charisma.

When powerful individuals want to signal dominance, they maintain a high level of eye contact while _______ but a much lower level of eye contact while _______?

The person who ignores what you are saying, for example, by refusing to take "no" for an answer, is exemplifying the _______ power play.

Telling "dirty jokes" in the workplace is considered quid pro quo harassment.

Which of the following is TRUE?

Candice argues with Phil and tells him, "You can't be serious. You can't mean that." She is using which power play?

Christine is seen as very dynamic and personable. She embodies _______.

When you use coercive power, other bases of power are increased.

Power can be shared.

Which type of unfair use of power violates Title VII of the Civil Rights Act of 1964?

The ability of one person to influence what another person thinks or does is called _______.

Women have trouble gaining _______ power, while men have difficulty using _______ power.

During his speech, Tomas stuttered and frequently added er, um, and ah in the middle of his sentences. Tomas's use of these words that make a speaker sound unprepared and uncertain are known as _______.

Interruptions are the most common form of which type pf power play?

Marie imagined scenarios in which she was especially powerful and confident before her job interview. The interviewer was impressed by her persuasiveness and confidence. As defined in the text, Marie performed _______.