Question 1

Women talk more about emotions than men do.

Accepted Answer

A) True 
 B)False  True

Question 2

Robert feels he cannot express his true emotions in public for fear of appearing weak. This is an example of _______.

Accepted Answer

A)  the cowboy syndrome 
B)  the ventilation hypothesis 
C)  emotional repression 
D)  emotional intelligence 
A)  the cowboy syndrome 
B)  the ventilation hypothesis 
C)  emotional repression 
D)  emotional intelligence A

Question 3

In the cognitive labeling theory, which of the following comes first?

Accepted Answer

A)  You experience an emotion. 
B)  You respond physiologically. 
C)  An event occurs. 
D)  You interpret the emotion. 
A)  You experience an emotion. 
B)  You respond physiologically. 
C)  An event occurs. 
D)  You interpret the emotion. C

Question 4

Many obstacles can stand in the way of someone clearly communicating his or her feelings.
Discuss two obstacles to emotional expression and give examples to illustrate each.

Accepted Answer

Answer should include two of t

Question 5

According to the ________theory, an event occurs, you respond physiologically, you interpret this arousal, and you experience the emotion.

Accepted Answer

A)  James-Lange 
B)  emotional contagion 
C)  cognitive labeling 
D)  emotional expression 
A)  James-Lange 
B)  emotional contagion 
C)  cognitive labeling 
D)  emotional expression

Question 6

Purvi's husband has been diagnosed with terminal cancer. Her initial reaction is to assume there is still hope for treatment, or possibly the doctors have made a dire mistake. Which stage of grief is Purvi in?

Accepted Answer

A)  Anger 
B)  Bargaining 
C)  Depression 
D)  Denial 
A)  Anger 
B)  Bargaining 
C)  Depression 
D)  Denial

Question 7

Which of the following is an example of a blended emotion?

Accepted Answer

A)  disgust 
B)  optimism 
C)  anticipation 
D)  fear 
A)  disgust 
B)  optimism 
C)  anticipation 
D)  fear

Question 8

According to a study on emotions in the workplace, which of the following is most accurate?

Accepted Answer

A)  Women were more disapproving of those who cry on the job. 
B)  Men were more disapproving of those who cry on the job. 
C)  Women and men reported crying on the job in approximately equal amounts. 
D)  Women tend to feel better after crying while men feel worse. 
A)  Women were more disapproving of those who cry on the job. 
B)  Men were more disapproving of those who cry on the job. 
C)  Women and men reported crying on the job in approximately equal amounts. 
D)  Women tend to feel better after crying while men feel worse.

Question 9

Discuss three ways that men and women differ in their expression of emotions.

Accepted Answer

Can include various answers in

Question 10

People who are poor senders and receivers of emotions are likely to have relationship problems.

Accepted Answer

A) True 
 B)False

Question 11

During the path to achieving emotional competence, what is the first step?

Accepted Answer

A)  think positively 
B)  do what you enjoy 
C)  talk about your feelings 
D)  develop self-awareness 
A)  think positively 
B)  do what you enjoy 
C)  talk about your feelings 
D)  develop self-awareness

Question 12

Flexibility is an interpersonal skill that enables you to interact in different ways depending on the situation.

Accepted Answer

A) True 
 B)False

Question 13

Jessie used an example of a family in need to get his listeners to give money to his charity. Jessie used _______.

Accepted Answer

A)  a display rule 
B)  an emotional appeal 
C)  emotional blackmail 
D)  dysemmia 
A)  a display rule 
B)  an emotional appeal 
C)  emotional blackmail 
D)  dysemmia

Question 14

An example of a primary emotion is surprise.

Accepted Answer

A) True 
 B)False

Question 15

When responding to the emotions of others, it helps to redirect attention to your own similar experiences.

Accepted Answer

A) True 
 B)False

Question 16

When responding to someone who is grieving, it is important to distract the person from his or her grief.

Accepted Answer

A) True 
 B)False

Question 17

Everyone wants Amy to leave her current relationship, but her boyfriend, Luke, threatens to harm himself. This is an example of _______.

Accepted Answer

A)  emotional contagion 
B)  emotional blackmail 
C)  display rules 
D)  dyssemia 
A)  emotional contagion 
B)  emotional blackmail 
C)  display rules 
D)  dyssemia

Question 18

In describing your feelings, it is important to use "you-messages" instead of "I-messages."

Accepted Answer

A) True 
 B)False

Question 19

Ignatio is very nervous about his upcoming biology exam; as a result, he studies extra hard and receives an excellent grade on the test. This scenario best demonstrates how emotions can _______.

Accepted Answer

A)  be adaptive 
B)  occur in stages 
C)  use multiple channels 
D)  involve both body and mind 
A)  be adaptive 
B)  occur in stages 
C)  use multiple channels 
D)  involve both body and mind

Question 20

Bogey will not tell Laura that he loves her because he worries she will reject him. This is an example of _______.

Accepted Answer

A)  emotional blackmail 
B)  strategic emotionality 
C)  fear hindering emotional expression 
D)  cognitive labeling theory 
A)  emotional blackmail 
B)  strategic emotionality 
C)  fear hindering emotional expression 
D)  cognitive labeling theory

Women talk more about emotions than men do.

Robert feels he cannot express his true emotions in public for fear of appearing weak. This is an example of _______.

In the cognitive labeling theory, which of the following comes first?

Many obstacles can stand in the way of someone clearly communicating his or her feelings. Discuss two obstacles to emotional expression and give examples to illustrate each.

According to the ________theory, an event occurs, you respond physiologically, you interpret this arousal, and you experience the emotion.

Purvi's husband has been diagnosed with terminal cancer. Her initial reaction is to assume there is still hope for treatment, or possibly the doctors have made a dire mistake. Which stage of grief is Purvi in?

Which of the following is an example of a blended emotion?

According to a study on emotions in the workplace, which of the following is most accurate?

Discuss three ways that men and women differ in their expression of emotions.

People who are poor senders and receivers of emotions are likely to have relationship problems.

During the path to achieving emotional competence, what is the first step?

Flexibility is an interpersonal skill that enables you to interact in different ways depending on the situation.

Jessie used an example of a family in need to get his listeners to give money to his charity. Jessie used _______.

An example of a primary emotion is surprise.

When responding to the emotions of others, it helps to redirect attention to your own similar experiences.

When responding to someone who is grieving, it is important to distract the person from his or her grief.

Everyone wants Amy to leave her current relationship, but her boyfriend, Luke, threatens to harm himself. This is an example of _______.

In describing your feelings, it is important to use "you-messages" instead of "I-messages."

Ignatio is very nervous about his upcoming biology exam; as a result, he studies extra hard and receives an excellent grade on the test. This scenario best demonstrates how emotions can _______.

Bogey will not tell Laura that he loves her because he worries she will reject him. This is an example of _______.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Listening in Interpersonal Communication

Conversational Messages

Interpersonal Relationship Stages, Theories, and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 7: Emotional Messages

Women talk more about emotions than men do.

Robert feels he cannot express his true emotions in public for fear of appearing weak. This is an example of _______.

In the cognitive labeling theory, which of the following comes first?

Many obstacles can stand in the way of someone clearly communicating his or her feelings. Discuss two obstacles to emotional expression and give examples to illustrate each.

According to the ________theory, an event occurs, you respond physiologically, you interpret this arousal, and you experience the emotion.

Purvi's husband has been diagnosed with terminal cancer. Her initial reaction is to assume there is still hope for treatment, or possibly the doctors have made a dire mistake. Which stage of grief is Purvi in?

Which of the following is an example of a blended emotion?

According to a study on emotions in the workplace, which of the following is most accurate?

Discuss three ways that men and women differ in their expression of emotions.

People who are poor senders and receivers of emotions are likely to have relationship problems.

During the path to achieving emotional competence, what is the first step?

Flexibility is an interpersonal skill that enables you to interact in different ways depending on the situation.

Jessie used an example of a family in need to get his listeners to give money to his charity. Jessie used _______.

An example of a primary emotion is surprise.

When responding to the emotions of others, it helps to redirect attention to your own similar experiences.

When responding to someone who is grieving, it is important to distract the person from his or her grief.

Everyone wants Amy to leave her current relationship, but her boyfriend, Luke, threatens to harm himself. This is an example of _______.

In describing your feelings, it is important to use "you-messages" instead of "I-messages."

Ignatio is very nervous about his upcoming biology exam; as a result, he studies extra hard and receives an excellent grade on the test. This scenario best demonstrates how emotions can _______.

Bogey will not tell Laura that he loves her because he worries she will reject him. This is an example of _______.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Listening in Interpersonal Communication

Conversational Messages

Interpersonal Relationship Stages, Theories, and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters