Exam 3: Planning Business Messages

Amy needs to draft an email explaining income tax procedures to all the employees of her company.Which of the following should she find out to help her decide what to write?

________ is a graphic method used to generate ideas for the content of your message.

Discuss the advantages of visual messages in cross-cultural communication.

The general purpose of a business message is a statement of what you hope to accomplish with your message.

Multimedia involves the use of three or more media in a single message.

In the indirect approach to drafting a message,the ________.

Which of the following correctly lists the three-step writing process?

One advantage of email is its high level of privacy.

Which of the following statements about the scope of a message is true?

List four questions that can help you test the purpose of your message.

Writing is a two-step process.

Discuss the benefits of using storytelling techniques in business communications.

You should use approximately ________ of your allocated project time for planning.

To increase the formality of a message,which forms of communication are the best?

The richest form of feedback is ________.

When deciding if your purpose is worth pursuing,ask yourself ________.

Use ________ when you must reach a dispersed audience personally.

An effective audience analysis contains information about ________.

A message can be unethical by ________.

Converting audio signals to computer data is known as ________.