Question 1

________ are private corporate networks extended to authorized users outside the organization.

Accepted Answer

The answer of ________ are private corporate networks extended to...

Question 2

There are four major business functions: sales and marketing; manufacturing and production; finance and accounting; and information technology.

Accepted Answer

A) True 
 B)False

Question 3

An example of a business using information systems for customer and supplier intimacy is

Accepted Answer

A)  Wal-Mart's RetailLink system. 
B)  the Mandarin Oriental hotel's customer-preference tracking system. 
C)  Verizon's Web-based digital dashboard. 
D)  Apple Inc.'s iPod. 
A)  Wal-Mart's RetailLink system. 
B)  the Mandarin Oriental hotel's customer-preference tracking system. 
C)  Verizon's Web-based digital dashboard. 
D)  Apple Inc.'s iPod.

Question 4

Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following choices may lead to competitive advantage: 1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?

Accepted Answer

A)  1 only 
B)  1 and 2 
C)  2 and 3 
D)  1, 2, and 3 
A)  1 only 
B)  1 and 2 
C)  2 and 3 
D)  1, 2, and 3

Question 6

Which of the following is not one of the current changes taking place in information systems technology?

Accepted Answer

A)  growing business use of "big data" 
B)  growth in cloud computing 
C)  development of videopresence software 
D)  emerging mobile platform 
A)  growing business use of "big data" 
B)  growth in cloud computing 
C)  development of videopresence software 
D)  emerging mobile platform

Question 7

The three principle levels within a business organization hierarchy are

Accepted Answer

A)  senior management, operational management, and service workers. 
B)  senior management, middle management, and operational management. 
C)  senior management, operational management, and information systems. 
D)  senior management, middle management, and service workers. 
A)  senior management, operational management, and service workers. 
B)  senior management, middle management, and operational management. 
C)  senior management, operational management, and information systems. 
D)  senior management, middle management, and service workers.

Question 8

Data management technology consists of the

Accepted Answer

A)  physical hardware and media used by an organization for storing data. 
B)  detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system. 
C)  software governing the organization of data on physical storage media. 
D)  hardware and software used to transfer data. 
A)  physical hardware and media used by an organization for storing data. 
B)  detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system. 
C)  software governing the organization of data on physical storage media. 
D)  hardware and software used to transfer data.

Question 9

The enormous volume of data generated by Internet activity, such as Web traffic and e-mail, is referred to as ________.

Accepted Answer

The answer of The enormous volume of data generated by...

Question 10

The ________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

Accepted Answer

World Wide

Question 11

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

Accepted Answer

A)  senior executives 
B)  sales executives 
C)  production workers 
D)  operational managers 
A)  senior executives 
B)  sales executives 
C)  production workers 
D)  operational managers

Question 12

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called

Accepted Answer

A)  the information value chain. 
B)  the IT value chain. 
C)  information processing. 
D)  feedback. 
A)  the information value chain. 
B)  the IT value chain. 
C)  information processing. 
D)  feedback.

Question 13

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

Accepted Answer

A)  management science. 
B)  MIS. 
C)  operations research. 
D)  utilization management. 
A)  management science. 
B)  MIS. 
C)  operations research. 
D)  utilization management.

Question 14

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

Accepted Answer

A)  improved efficiency 
B)  customer and supplier intimacy 
C)  survival 
D)  competitive advantage 
A)  improved efficiency 
B)  customer and supplier intimacy 
C)  survival 
D)  competitive advantage

Question 15

A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which main category of complementary assets?

Accepted Answer

A)  managerial 
B)  governmental 
C)  social 
D)  organizational 
A)  managerial 
B)  governmental 
C)  social 
D)  organizational

Question 16

Computer ________ consists of the detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

Accepted Answer

The answer of Computer ________ consists of the detailed, preprogrammed...

Question 17

The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called

Accepted Answer

A)  information systems literacy. 
B)  information systems architecture. 
C)  management information systems. 
D)  information technology infrastructure. 
A)  information systems literacy. 
B)  information systems architecture. 
C)  management information systems. 
D)  information technology infrastructure.

Question 18

Order data for baseball tickets and bar code data are examples of

Accepted Answer

A)  raw input. 
B)  raw output. 
C)  customer and product data. 
D)  sales information. 
A)  raw input. 
B)  raw output. 
C)  customer and product data. 
D)  sales information.

Question 19

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Accepted Answer

A)  middle management. 
B)  service workers. 
C)  production management. 
D)  operational management. 
A)  middle management. 
B)  service workers. 
C)  production management. 
D)  operational management.

Question 20

Which of the following are key corporate assets?

Accepted Answer

A)  intellectual property, core competencies, and financial and human assets 
B)  production technologies and business processes for sales, marketing, and finance 
C)  knowledge and the firm's tangible assets, such as goods or services 
D)  time and knowledge 
A)  intellectual property, core competencies, and financial and human assets 
B)  production technologies and business processes for sales, marketing, and finance 
C)  knowledge and the firm's tangible assets, such as goods or services 
D)  time and knowledge

________ are private corporate networks extended to authorized users outside the organization.

There are four major business functions: sales and marketing; manufacturing and production; finance and accounting; and information technology.

An example of a business using information systems for customer and supplier intimacy is

Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.

Which of the following choices may lead to competitive advantage: 1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?

Which of the following is not one of the current changes taking place in information systems technology?

The three principle levels within a business organization hierarchy are

Data management technology consists of the

The enormous volume of data generated by Internet activity, such as Web traffic and e-mail, is referred to as ________.

The ________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which main category of complementary assets?

Computer ________ consists of the detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called

Order data for baseball tickets and bar code data are examples of

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Which of the following are key corporate assets?

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 1: Information Systems in Global Business Today

________ are private corporate networks extended to authorized users outside the organization.

There are four major business functions: sales and marketing; manufacturing and production; finance and accounting; and information technology.

An example of a business using information systems for customer and supplier intimacy is

Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.

Which of the following choices may lead to competitive advantage: 1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?

Which of the following is not one of the current changes taking place in information systems technology?

The three principle levels within a business organization hierarchy are

Data management technology consists of the

The enormous volume of data generated by Internet activity, such as Web traffic and e-mail, is referred to as ________.

The ________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which main category of complementary assets?

Computer ________ consists of the detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called

Order data for baseball tickets and bar code data are examples of

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Which of the following are key corporate assets?

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters