Exam 3: Information Systems, Organizations, and Strategy

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

A substitute product of most concern for a cable TV distributor is

In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software.

A(n) ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

What significant competitive force is challenging the publishing industry?

The value chain model classifies all company activities as either primary or support.

Organizational ________ describes the divergent viewpoints about how resources, rewards, and punishments should be distributed, and the struggles resulting from these differences.

Sociotechnical changes affecting a firm adopting new information systems requiring organizational change can be considered ________.

In environmental scanning, a firm may use information systems to

Business processes are collections of standard operating procedures.

The value chain model

The primary activities of a firm include

The four major types of competitive strategy are

The ________ model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete.

Which of the following statements is not true about information technology's impacts on business firms?

Walmart's continuous replenishment system allows it to

Capital and ________ are the primary production inputs that the organization uses to create products and services.

Which of the following industries has a low barrier to entry?

As discussed in the chapter opening case, which of the four generic strategies did Sears employ to combat the competition offered by Target, Walmart, and Macy's?

An example of a keystone firm within a business ecosystem is