Exam 8: Employee Behavior and Motivation

A manager wants to motivate the maintenance staff to be more productive. She starts by providing training and assures employees that high productivity will be rewarded. Employees are asked to identify the rewards that would mean the most to them. The manager likely subscribes to which theory of motivation?

An employee is encouraged to apply for a promotion, but does not because he has children and wants to be home in the evening. Based on expectancy theory, which of the following explains why the employee doesn't apply for the job?

According to the Myers-Briggs framework, how do introverts recharge their energy levels?

Which of the following works to achieve a more satisfactory fit between workers and their jobs?

Which of the following indicates that an employee will work towards their goals if they believe they have a reasonable opportunity to achieve those goals?

The most productive employee in the department doesn't apply for a job opening they are well suited for, in spite of an excellent record and the pay and prestige associated with the new job. The employee believes that the job will go to someone who has more seniority. Based on expectancy theory, which would explain why the employee doesn't apply for the job?

Which of the following theories focuses on people evaluating their treatment by the organization relative to the treatment of others?

Organizational commitment reflects an individual's identification with the organization and its mission.

According to social learning theory, people learn, in part, because others expect them to.

Behaviors that detract from, instead of contribute to, organizational performance are known as what?

For an individual to feel equitably treated, his ratio of contribution to return must be the same as the other individual's ratio with whom he or she is comparing.

According to Frederick Herzberg, which of the following is considered a hygiene factor?

Discuss how an employee's level of self-esteem affects their actions and needs at the workplace.

Which of the following supports the belief that people are naturally lazy and must be punished or rewarded to be made productive?

How can managers minimize the chance of workplace violence?

Which of the following is the most frequently used method of setting performance goals to motivate behavior?

Which of the following best describes empathy?

An employee's level of effort began to decline when they learned a new employee with far less experience was hired at the same salary. The employee's lack of motivation can best be described by which theory of motivation?

If, instead of offering incentives for sales goals, a manager were to get ideas on increasing sales revenue from his sales team to implement, which of the following would MOST likely result?

In what way does absenteeism result in a direct cost to a business?