Question 1

Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

Accepted Answer

A)  Job enrichment 
B)  Flextime programs 
C)  Job enlargement 
D)  Job redesign 
E)  Work sharing 
A)  Job enrichment 
B)  Flextime programs 
C)  Job enlargement 
D)  Job redesign 
E)  Work sharing B

Question 2

What is the Hawthorne effect?

Accepted Answer

A)  The belief that employees are motivated by money alone 
B)  The conclusion that workers are more productive if management pays attention to them 
C)  The determination that the level of lighting in a workplace has no effect on productivity 
D)  The theory that workers are more productive if their jobs are analyzed closely 
E)  The unspoken agreement between the employee and the employer 
A)  The belief that employees are motivated by money alone 
B)  The conclusion that workers are more productive if management pays attention to them 
C)  The determination that the level of lighting in a workplace has no effect on productivity 
D)  The theory that workers are more productive if their jobs are analyzed closely 
E)  The unspoken agreement between the employee and the employer B

Question 3

How can an organization fulfill their organization's contract obligations to employees?

Accepted Answer

A)  Contributions 
B)  Psychological contracts 
C)  Inducements 
D)  Intention 
E)  Cognition 
A)  Contributions 
B)  Psychological contracts 
C)  Inducements 
D)  Intention 
E)  Cognition C

Question 4

Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

Accepted Answer

A) True 
 B)False

Question 5

What causes people to behave in a certain way on the job?

Accepted Answer

A)  Person-job fit 
B)  Inducements 
C)  Pay 
D)  Psychological contracts 
E)  Motivation 
A)  Person-job fit 
B)  Inducements 
C)  Pay 
D)  Psychological contracts 
E)  Motivation

Question 6

Which term, similar to emotions, identifies a person's feelings about something?

Accepted Answer

A)  Affect 
B)  Intention 
C)  Cognitive dissonance 
D)  Attitude 
E)  Morale 
A)  Affect 
B)  Intention 
C)  Cognitive dissonance 
D)  Attitude 
E)  Morale

Question 7

Research suggests that the major personality dimension that exists in a variety of countries, and is therefore reasonably important across cultures is

Accepted Answer

A)  attitude. 
B)  cognition. 
C)  intention. 
D)  commitment. 
E)  self-esteem. 
A)  attitude. 
B)  cognition. 
C)  intention. 
D)  commitment. 
E)  self-esteem.

Question 8

Which of the following aspects of the psychological contract is provided by the organization?

Accepted Answer

A)  Competency 
B)  Effort 
C)  Time 
D)  Status 
E)  Talent 
A)  Competency 
B)  Effort 
C)  Time 
D)  Status 
E)  Talent

Question 9

What are some potential consequences of employees being dissatisfied?

Accepted Answer

Dissatisfied employees may be absent mor

Question 10

Which of the following, if true, would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Accepted Answer

A)  The employees would need to see incentives as worth having for their own sake. 
B)  The employees would need to see their work as contributing to a success that they share in. 
C)  The manager wants his team to feel rewards will increase as the quality of work is increased. 
D)  The manager thinks that his team will not do their work well without added incentives. 
E)  The manager thinks that incentives are needed in order to boost morale. 
A)  The employees would need to see incentives as worth having for their own sake. 
B)  The employees would need to see their work as contributing to a success that they share in. 
C)  The manager wants his team to feel rewards will increase as the quality of work is increased. 
D)  The manager thinks that his team will not do their work well without added incentives. 
E)  The manager thinks that incentives are needed in order to boost morale.

Question 11

Which of the following is successful at acknowledging that different people need and want different things from their jobs?

Accepted Answer

A)  Training 
B)  Teamwork 
C)  Participative management 
D)  Job redesign 
E)  Empowerment 
A)  Training 
B)  Teamwork 
C)  Participative management 
D)  Job redesign 
E)  Empowerment

Question 12

Scientific management is best described as a theory of motivation which states

Accepted Answer

A)  job satisfaction depends on two factors, hygiene and motivation. 
B)  people are motivated to work toward rewards that they want and that they have a reasonable chance of obtaining. 
C)  people evaluate their treatment by the organization relative to the treatment of others. 
D)  managers should analyze jobs to find the most efficient methods and use money as a primary motivator. 
E)  people will work more productively as long as they receive some kind of attention from management. 
A)  job satisfaction depends on two factors, hygiene and motivation. 
B)  people are motivated to work toward rewards that they want and that they have a reasonable chance of obtaining. 
C)  people evaluate their treatment by the organization relative to the treatment of others. 
D)  managers should analyze jobs to find the most efficient methods and use money as a primary motivator. 
E)  people will work more productively as long as they receive some kind of attention from management.

Question 13

With job rotation, conventional office space is redesigned to accommodate jobs that are less dependent on assigned spaces.

Accepted Answer

A) True 
 B)False

Question 14

Discuss modified work schedules and how they increase job satisfaction.

Accepted Answer

Modified work schedules are different ap

Question 15

If an employee feels they have the skills and ability needed to perform a task well, they are better able to focus their attention on performance because of their high degree of

Accepted Answer

A)  self-esteem. 
B)  locus of control. 
C)  risk propensity. 
D)  self-efficacy. 
E)  cognitive dissonance. 
A)  self-esteem. 
B)  locus of control. 
C)  risk propensity. 
D)  self-efficacy. 
E)  cognitive dissonance.

Question 16

In what three ways is job redesign typically implemented?

Accepted Answer

Job redesign is usually implemented thro

Question 17

What is the result of a person behaving in a way that is inconsistent with their attitudes?

Accepted Answer

A)  Affect 
B)  Lapsed morale 
C)  Increased satisfaction 
D)  Cognitive dissonance 
E)  Impairment 
A)  Affect 
B)  Lapsed morale 
C)  Increased satisfaction 
D)  Cognitive dissonance 
E)  Impairment

Question 18

Equity theory is based on the premise that workers prefer a workplace where all employees are paid equally.

Accepted Answer

A) True 
 B)False

Question 19

Performance behaviors contribute directly to company productivity.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is represented by a relatively stable set of psychological attributes that distinguish people from others?

Accepted Answer

A)  Differences 
B)  Attitude 
C)  Personality 
D)  Extroversion 
E)  Emotional intelligence 
A)  Differences 
B)  Attitude 
C)  Personality 
D)  Extroversion 
E)  Emotional intelligence

Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

What is the Hawthorne effect?

How can an organization fulfill their organization's contract obligations to employees?

Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

What causes people to behave in a certain way on the job?

Which term, similar to emotions, identifies a person's feelings about something?

Research suggests that the major personality dimension that exists in a variety of countries, and is therefore reasonably important across cultures is

Which of the following aspects of the psychological contract is provided by the organization?

What are some potential consequences of employees being dissatisfied?

Which of the following, if true, would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Which of the following is successful at acknowledging that different people need and want different things from their jobs?

Scientific management is best described as a theory of motivation which states

With job rotation, conventional office space is redesigned to accommodate jobs that are less dependent on assigned spaces.

Discuss modified work schedules and how they increase job satisfaction.

If an employee feels they have the skills and ability needed to perform a task well, they are better able to focus their attention on performance because of their high degree of

In what three ways is job redesign typically implemented?

What is the result of a person behaving in a way that is inconsistent with their attitudes?

Equity theory is based on the premise that workers prefer a workplace where all employees are paid equally.

Performance behaviors contribute directly to company productivity.

Which of the following is represented by a relatively stable set of psychological attributes that distinguish people from others?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

What is the Hawthorne effect?

How can an organization fulfill their organization's contract obligations to employees?

Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

What causes people to behave in a certain way on the job?

Which term, similar to emotions, identifies a person's feelings about something?

Research suggests that the major personality dimension that exists in a variety of countries, and is therefore reasonably important across cultures is

Which of the following aspects of the psychological contract is provided by the organization?

What are some potential consequences of employees being dissatisfied?

Which of the following, if true, would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Which of the following is successful at acknowledging that different people need and want different things from their jobs?

Scientific management is best described as a theory of motivation which states

With job rotation, conventional office space is redesigned to accommodate jobs that are less dependent on assigned spaces.

Discuss modified work schedules and how they increase job satisfaction.

If an employee feels they have the skills and ability needed to perform a task well, they are better able to focus their attention on performance because of their high degree of

In what three ways is job redesign typically implemented?

What is the result of a person behaving in a way that is inconsistent with their attitudes?

Equity theory is based on the premise that workers prefer a workplace where all employees are paid equally.

Performance behaviors contribute directly to company productivity.

Which of the following is represented by a relatively stable set of psychological attributes that distinguish people from others?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters