Question 1

According to social learning theory, what determines the behavior of an individual at the work place?

Accepted Answer

A)  Cognitions and social environment 
B)  Management by objectives 
C)  Analysis 
D)  Comparisons 
E)  Reinforcement 
A)  Cognitions and social environment 
B)  Management by objectives 
C)  Analysis 
D)  Comparisons 
E)  Reinforcement

Question 2

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

Accepted Answer

A)  Person-job fit 
B)  Psychological contract 
C)  Inducements 
D)  Contributions 
E)  Motivation contract 
A)  Person-job fit 
B)  Psychological contract 
C)  Inducements 
D)  Contributions 
E)  Motivation contract

Question 3

How are equity theory and the psychological contract connected?

Accepted Answer

In both situations, employees compare a

Question 4

If a task involves a high level of detail, which type of personality would be best suited to perform the task?

Accepted Answer

A)  One who exhibits high agreeableness and low conscientiousness 
B)  One who exhibits more negative emotionality and low agreeableness 
C)  One who exhibits high openness and low negative emotionality 
D)  One who exhibits high conscientiousness and low extraversion 
E)  One who exhibits high creativity and low negative emotionality 
A)  One who exhibits high agreeableness and low conscientiousness 
B)  One who exhibits more negative emotionality and low agreeableness 
C)  One who exhibits high openness and low negative emotionality 
D)  One who exhibits high conscientiousness and low extraversion 
E)  One who exhibits high creativity and low negative emotionality

Question 5

Identify and explain each of the "Big Five" personality traits.

Accepted Answer

The "Big Five" personality traits are ag

Question 6

Discuss the potential benefits to the employer from a flextime program.

Accepted Answer

Employers implementing flextime programs

Question 7

Which motivational theory focuses on social comparisons as a motivator?

Accepted Answer

A)  Equity theory 
B)  Expectancy theory 
C)  Maslow's hierarchy of needs 
D)  Hygiene factors 
E)  Herzberg's two-factor theory 
A)  Equity theory 
B)  Expectancy theory 
C)  Maslow's hierarchy of needs 
D)  Hygiene factors 
E)  Herzberg's two-factor theory

Question 8

The use of teams can increase motivation and job satisfaction.

Accepted Answer

A) True 
 B)False

Question 9

Which of these behaviors BEST indicates good organizational citizenship?

Accepted Answer

A)  Being willing to help new employees 
B)  Asking for a pay raise 
C)  Meeting job performance standards 
D)  Keeping regular hours 
E)  Using office supplies for business use 
A)  Being willing to help new employees 
B)  Asking for a pay raise 
C)  Meeting job performance standards 
D)  Keeping regular hours 
E)  Using office supplies for business use

Question 10

Which of the following is being practiced when employees can determine how to accomplish their jobs and results in increased commitment to organizational goals?

Accepted Answer

A)  Social learning 
B)  Participative management 
C)  Management by objectives 
D)  Job enrichment 
E)  Positive reinforcement 
A)  Social learning 
B)  Participative management 
C)  Management by objectives 
D)  Job enrichment 
E)  Positive reinforcement

Question 11

According to the classical theory of motivation, attention from the supervisor is more of a motivator than money.

Accepted Answer

A) True 
 B)False

Question 12

How does Maslow's hierarchy of needs model explain employee motivation?

Accepted Answer

Maslow identified five levels of human n

Question 13

The two-factor theory examines the relationship between effort and performance.

Accepted Answer

A) True 
 B)False

Question 14

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may NOT be right?

Accepted Answer

A)  The pay scale 
B)  The person-job fit 
C)  The employee's attitude 
D)  The organization's plan 
E)  The team structure 
A)  The pay scale 
B)  The person-job fit 
C)  The employee's attitude 
D)  The organization's plan 
E)  The team structure

Question 15

What is MOST useful about Theory X and Theory Y?

Accepted Answer

A)  They shed light on managers' attitudes toward employees. 
B)  They provide a useful blueprint for taking action. 
C)  They help managers better understand employees. 
D)  They accurately depict the attitude of employees at work. 
E)  They support management decisions and plans. 
A)  They shed light on managers' attitudes toward employees. 
B)  They provide a useful blueprint for taking action. 
C)  They help managers better understand employees. 
D)  They accurately depict the attitude of employees at work. 
E)  They support management decisions and plans.

Question 16

Under what conditions might the use of work teams be inappropriate?

Accepted Answer

Work teams may not be appropriate when w

Question 17

According to research, emotional intelligence cannot be developed or learned.

Accepted Answer

A) True 
 B)False

Question 18

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

Accepted Answer

A)  Participative management and empowerment 
B)  Theory X 
C)  Classical theory of motivation 
D)  Modified work schedules 
E)  Scientific management 
A)  Participative management and empowerment 
B)  Theory X 
C)  Classical theory of motivation 
D)  Modified work schedules 
E)  Scientific management

Question 19

How willing a person is to take chances in their decision process indicates a person's

Accepted Answer

A)  self-esteem. 
B)  locus of control. 
C)  risk propensity. 
D)  self-efficacy. 
E)  cognitive dissonance. 
A)  self-esteem. 
B)  locus of control. 
C)  risk propensity. 
D)  self-efficacy. 
E)  cognitive dissonance.

Question 20

Which of the following might you, as a manager, expect to see in an employee who has a low degree of conscientiousness?

Accepted Answer

A)  A tendency to be unprepared at meetings 
B)  A tendency to have a high degree of performance 
C)  A tendency to focus on relatively few tasks at one time 
D)  A high level of organization and self-discipline 
E)  An ability to meet deadlines without fail 
A)  A tendency to be unprepared at meetings 
B)  A tendency to have a high degree of performance 
C)  A tendency to focus on relatively few tasks at one time 
D)  A high level of organization and self-discipline 
E)  An ability to meet deadlines without fail

According to social learning theory, what determines the behavior of an individual at the work place?

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

How are equity theory and the psychological contract connected?

If a task involves a high level of detail, which type of personality would be best suited to perform the task?

Identify and explain each of the "Big Five" personality traits.

Discuss the potential benefits to the employer from a flextime program.

Which motivational theory focuses on social comparisons as a motivator?

The use of teams can increase motivation and job satisfaction.

Which of these behaviors BEST indicates good organizational citizenship?

Which of the following is being practiced when employees can determine how to accomplish their jobs and results in increased commitment to organizational goals?

According to the classical theory of motivation, attention from the supervisor is more of a motivator than money.

How does Maslow's hierarchy of needs model explain employee motivation?

The two-factor theory examines the relationship between effort and performance.

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may NOT be right?

What is MOST useful about Theory X and Theory Y?

Under what conditions might the use of work teams be inappropriate?

According to research, emotional intelligence cannot be developed or learned.

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

How willing a person is to take chances in their decision process indicates a person's

Which of the following might you, as a manager, expect to see in an employee who has a low degree of conscientiousness?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

According to social learning theory, what determines the behavior of an individual at the work place?

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

How are equity theory and the psychological contract connected?

If a task involves a high level of detail, which type of personality would be best suited to perform the task?

Identify and explain each of the "Big Five" personality traits.

Discuss the potential benefits to the employer from a flextime program.

Which motivational theory focuses on social comparisons as a motivator?

The use of teams can increase motivation and job satisfaction.

Which of these behaviors BEST indicates good organizational citizenship?

Which of the following is being practiced when employees can determine how to accomplish their jobs and results in increased commitment to organizational goals?

According to the classical theory of motivation, attention from the supervisor is more of a motivator than money.

How does Maslow's hierarchy of needs model explain employee motivation?

The two-factor theory examines the relationship between effort and performance.

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may NOT be right?

What is MOST useful about Theory X and Theory Y?

Under what conditions might the use of work teams be inappropriate?

According to research, emotional intelligence cannot be developed or learned.

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

How willing a person is to take chances in their decision process indicates a person's

Which of the following might you, as a manager, expect to see in an employee who has a low degree of conscientiousness?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters