Question 1

Those employees who like to experiment with new ideas or gamble on the development of new products are considered to have a higher degree of

Accepted Answer

A)  self-esteem. 
B)  intrinsic reward need. 
C)  authoritarianism. 
D)  propensity for risk. 
E)  cognition. 
A)  self-esteem. 
B)  intrinsic reward need. 
C)  authoritarianism. 
D)  propensity for risk. 
E)  cognition.

Question 2

Participation and empowerment work more effectively in large firms than in small firms.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is used to guide a person's behavior?

Accepted Answer

A)  Affect 
B)  Intention 
C)  Attitude 
D)  Personality 
E)  Cognition 
A)  Affect 
B)  Intention 
C)  Attitude 
D)  Personality 
E)  Cognition

Question 4

Which of the following is NOT a central aspect of organizational citizenship?

Accepted Answer

A)  Reporting structure 
B)  Corporate culture 
C)  Workgroup attitude 
D)  Business field 
E)  Team composition 
A)  Reporting structure 
B)  Corporate culture 
C)  Workgroup attitude 
D)  Business field 
E)  Team composition

Question 5

Which of the following aspects of the psychological contract is provided by the employee?

Accepted Answer

A)  Benefits 
B)  Pay 
C)  Skills 
D)  Security 
E)  Status 
A)  Benefits 
B)  Pay 
C)  Skills 
D)  Security 
E)  Status

Question 6

With job sharing, companies often experience increased turnover.

Accepted Answer

A) True 
 B)False

Question 7

According to McClelland, what do employees experience when they tend to want reassurance and approval from others and are genuinely concerned about others' feelings?

Accepted Answer

A)  The need for power 
B)  The need for satisfaction 
C)  The need for achievement 
D)  The need for motivation 
E)  The need for affiliation 
A)  The need for power 
B)  The need for satisfaction 
C)  The need for achievement 
D)  The need for motivation 
E)  The need for affiliation

Question 8

Balancing anxiety, fear, and anger so they do not overly interfere with getting things accomplished is a part of emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 9

Which would an employee who is productive but refuses to help others or the organization be lacking in?

Accepted Answer

A)  Organizational citizenship 
B)  Workplace aggression 
C)  Performance behavior 
D)  Personal productivity 
E)  Self-esteem 
A)  Organizational citizenship 
B)  Workplace aggression 
C)  Performance behavior 
D)  Personal productivity 
E)  Self-esteem

Question 10

Affect is one of the three components of attitude.

Accepted Answer

A) True 
 B)False

Question 11

Why is workplace violence increasing?

Accepted Answer

Workplace violence is increasing because

Question 12

Personality includes personal attributes that vary from one person to another.

Accepted Answer

A) True 
 B)False

Question 13

According to McClelland, what is the need for achievement based on?

Accepted Answer

A)  The desire to control one's environment 
B)  The desire to increase job satisfaction 
C)  Recognition for a job well done 
D)  The desire to accomplish a goal or task as effectively as possible 
E)  The need for human companionship 
A)  The desire to control one's environment 
B)  The desire to increase job satisfaction 
C)  Recognition for a job well done 
D)  The desire to accomplish a goal or task as effectively as possible 
E)  The need for human companionship

Question 14

In terms of a psychological contract, inducements represent what employees will contribute to an organization.

Accepted Answer

A) True 
 B)False

Question 15

When people feel they are being inequitably treated, they are likely to ask for raises, increase their efforts, and work longer hours.

Accepted Answer

A) True 
 B)False

Question 16

What is the term for behavior that is related to doing a certain job?

Accepted Answer

A)  Performance behavior 
B)  Interpersonal behavior 
C)  Disruptive behavior 
D)  Potential behavior 
E)  Assertive behavior 
A)  Performance behavior 
B)  Interpersonal behavior 
C)  Disruptive behavior 
D)  Potential behavior 
E)  Assertive behavior

Question 17

According to the two-factor theory, how should managers enhance motivation?

Accepted Answer

According to this theory, managers shoul

Question 18

What is emotionality?

Accepted Answer

A)  The ability of a person to get along with others 
B)  The degree to which someone tends to be positive or negative 
C)  The number of things a person tries to accomplish at once 
D)  The relative rigidity of an individual's beliefs 
E)  The likelihood that a person will react aggressively 
A)  The ability of a person to get along with others 
B)  The degree to which someone tends to be positive or negative 
C)  The number of things a person tries to accomplish at once 
D)  The relative rigidity of an individual's beliefs 
E)  The likelihood that a person will react aggressively

Question 19

Organizational citizenship reflects the ability of a behavior to detract from, rather than contribute to, organizational performance.

Accepted Answer

A) True 
 B)False

Question 20

Discuss ways in which absenteeism affects coworkers and the organization.

Accepted Answer

Absenteeism is a counterproductive behav

Those employees who like to experiment with new ideas or gamble on the development of new products are considered to have a higher degree of

Participation and empowerment work more effectively in large firms than in small firms.

Which of the following is used to guide a person's behavior?

Which of the following is NOT a central aspect of organizational citizenship?

Which of the following aspects of the psychological contract is provided by the employee?

With job sharing, companies often experience increased turnover.

According to McClelland, what do employees experience when they tend to want reassurance and approval from others and are genuinely concerned about others' feelings?

Balancing anxiety, fear, and anger so they do not overly interfere with getting things accomplished is a part of emotional intelligence.

Which would an employee who is productive but refuses to help others or the organization be lacking in?

Affect is one of the three components of attitude.

Why is workplace violence increasing?

Personality includes personal attributes that vary from one person to another.

According to McClelland, what is the need for achievement based on?

In terms of a psychological contract, inducements represent what employees will contribute to an organization.

When people feel they are being inequitably treated, they are likely to ask for raises, increase their efforts, and work longer hours.

What is the term for behavior that is related to doing a certain job?

According to the two-factor theory, how should managers enhance motivation?

What is emotionality?

Organizational citizenship reflects the ability of a behavior to detract from, rather than contribute to, organizational performance.

Discuss ways in which absenteeism affects coworkers and the organization.

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

Those employees who like to experiment with new ideas or gamble on the development of new products are considered to have a higher degree of

Participation and empowerment work more effectively in large firms than in small firms.

Which of the following is used to guide a person's behavior?

Which of the following is NOT a central aspect of organizational citizenship?

Which of the following aspects of the psychological contract is provided by the employee?

With job sharing, companies often experience increased turnover.

According to McClelland, what do employees experience when they tend to want reassurance and approval from others and are genuinely concerned about others' feelings?

Balancing anxiety, fear, and anger so they do not overly interfere with getting things accomplished is a part of emotional intelligence.

Which would an employee who is productive but refuses to help others or the organization be lacking in?

Affect is one of the three components of attitude.

Why is workplace violence increasing?

Personality includes personal attributes that vary from one person to another.

According to McClelland, what is the need for achievement based on?

In terms of a psychological contract, inducements represent what employees will contribute to an organization.

When people feel they are being inequitably treated, they are likely to ask for raises, increase their efforts, and work longer hours.

What is the term for behavior that is related to doing a certain job?

According to the two-factor theory, how should managers enhance motivation?

What is emotionality?

Organizational citizenship reflects the ability of a behavior to detract from, rather than contribute to, organizational performance.

Discuss ways in which absenteeism affects coworkers and the organization.

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters