Question 1

In "Communications Competency: Texas Nameplate Company" the dominant culture at Texas Nameplate is

Accepted Answer

A)  a clan culture. 
B)  a bureaucratic culture. 
C)  an entrepreneurial culture. 
D)  a market culture.

Question 2

Once a month, the employees in Tonya's department go out to lunch together. This behavior encourages common feelings and serves to create a bond among the employees. What type of organizational rite does this exemplify?

Accepted Answer

A)  rite of passage 
B)  rite of enhancement 
C)  rite of degradation 
D)  rite of integration

Question 3

Describe the elements of a market culture.

Accepted Answer

The answer of Describe the elements of a market culture....

Question 4

Organizational ______ is/are the shared and learned values, beliefs, and attitudes of an organization's members.

Accepted Answer

A)  values 
B)  culture 
C)  environment 
D)  behavior

Question 5

In a market culture, the individual and the organization agree about each party's obligations in advance.

Accepted Answer

A) True 
 B)False

Question 6

The component of organizational culture that includes norms and tends to be more visible and somewhat easier to change is the organization's

Accepted Answer

A)  cultural symbols. 
B)  cultural values. 
C)  shared goals and objectives. 
D)  shared behaviors.

Question 7

A psychological contract is

Accepted Answer

A)  a written contract with clearly defined terms. 
B)  developed by the employee, apart from the organization. 
C)  an understanding between the employee and the organization. 
D)  a written contract listing the employee's benefits and compensation.

Question 8

How can leaders help to create an organizational culture that encourages ethical behavior?

Accepted Answer

The answer of How can leaders help to create an...

Question 9

Not every organization or group socializes its new members.

Accepted Answer

A) True 
 B)False

Question 10

Tradition, personal commitment, extensive socialization, self-management, and social influence are characteristics of an entrepreneurial culture.

Accepted Answer

A) True 
 B)False

Question 11

In the socialization of new employees, tough on-the-job training leads to mastery of one of the core disciplines of the business.

Accepted Answer

A) True 
 B)False

Question 12

An organization's culture is the shared and learned values, beliefs, and attitudes of the organization's members.

Accepted Answer

A) True 
 B)False

Question 13

A powerful way of sustaining organizational culture involves what leaders and teams pay attention to. An example of this would be

Accepted Answer

A)  Carolyn holds a meeting every morning with her team to discuss the day's priorities and to reinforce what is expected of the team. 
B)  Jeff got a promotion and along with it, a corner office. 
C)  the IT team must respond quickly when the company's server goes down. 
D)  new employees of the company are shown training videos on how to improve customer service.

Question 14

The entrepreneurial culture is MOST characterized by high levels of

Accepted Answer

A)  goal achievement. 
B)  formality. 
C)  social influence. 
D)  risk taking.

Question 15

A leader who wants to instill an organizational culture that encourages ethical behavior will

Accepted Answer

A)  set lofty goals regarding employment relationships, even if the organization cannot deliver on those goals. 
B)  make sure to only solicit input from management regarding ethical concerns; employees tend to exaggerate the issue. 
C)  provide training programs for leaders and teams on adopting and implementing the organization's ethical values. 
D)  discourage employees from whistle-blowing or registering complaints as this only creates a negative atmosphere.

Question 16

Becca is a college graduate and just landed her first teaching job. The older teachers in her school are showing Becca around, familiarizing her with how things are done, and showing her how to use the office and classroom equipment. Becca is in the process of organizational

Accepted Answer

A)  learning. 
B)  integration. 
C)  accreditation. 
D)  socialization.

Question 17

Describe the elements of a clan culture.

Accepted Answer

The answer of Describe the elements of a clan culture....

Question 18

Sam told his employees they would all receive a year-end bonus from the company. Sam knew he was promising something that the company might not be able to deliver, but he wanted to keep his employees motivated. Sam is acting ethically.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT an issue addressed by internal integration?

Accepted Answer

A)  language and concepts 
B)  goals and measurement 
C)  group and team boundaries 
D)  rewards and punishments

Question 20

What is whistle-blowing? Why do employees resort to using this tactic?

Accepted Answer

The answer of What is whistle-blowing? Why do employees resort...

Exam 16: Cultivating Organizational Culture

In "Communications Competency: Texas Nameplate Company" the dominant culture at Texas Nameplate is

Once a month, the employees in Tonya's department go out to lunch together. This behavior encourages common feelings and serves to create a bond among the employees. What type of organizational rite does this exemplify?

Describe the elements of a market culture.

Organizational ______ is/are the shared and learned values, beliefs, and attitudes of an organization's members.

In a market culture, the individual and the organization agree about each party's obligations in advance.

The component of organizational culture that includes norms and tends to be more visible and somewhat easier to change is the organization's

A psychological contract is

How can leaders help to create an organizational culture that encourages ethical behavior?

Not every organization or group socializes its new members.

Tradition, personal commitment, extensive socialization, self-management, and social influence are characteristics of an entrepreneurial culture.

In the socialization of new employees, tough on-the-job training leads to mastery of one of the core disciplines of the business.

An organization's culture is the shared and learned values, beliefs, and attitudes of the organization's members.

A powerful way of sustaining organizational culture involves what leaders and teams pay attention to. An example of this would be

The entrepreneurial culture is MOST characterized by high levels of

A leader who wants to instill an organizational culture that encourages ethical behavior will

Becca is a college graduate and just landed her first teaching job. The older teachers in her school are showing Becca around, familiarizing her with how things are done, and showing her how to use the office and classroom equipment. Becca is in the process of organizational

Describe the elements of a clan culture.

Sam told his employees they would all receive a year-end bonus from the company. Sam knew he was promising something that the company might not be able to deliver, but he wanted to keep his employees motivated. Sam is acting ethically.

Which of the following is NOT an issue addressed by internal integration?

What is whistle-blowing? Why do employees resort to using this tactic?