Question 1

Job applications can ask about educational background and past job experience.

Accepted Answer

A) True 
 B)False

Question 2

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that

Accepted Answer

A)  the government provides strong tax incentives to hire temporary workers. 
B)  such workers usually are more loyal to the firm. 
C)  most labor laws only apply to full-time workers, so there are fewer legal hassles associated with hiring temporary workers. 
D)  it enables them to avoid the prohibitively high costs associated with terminating employees.

Question 3

Which of the following is an external recruitment source?

Accepted Answer

A)  college placement bureaus 
B)  promotion of a current employee to a new position 
C)  transfer of an employee in from a different office 
D)  recommendations of employees

Question 4

Barney's company creates promotional campaigns for other businesses. He just learned that the firm lost the Lisle Account, a long-standing customer. In the short term, this will significantly reduce the need for several creative writers and web content developers the company has on staff. As he prepares to call each employee in for dismissal, Barney reviews the best way to approach this inevitable task. He decides that it is best not to tarnish the image of the company so rather than tell each that they lost an important account, he will blame the need to reduce the workforce on new technology the firm is implementing and his personal evaluation of their work. He also plans to offer a two-month severance payment, as long as each signs a no-compete agreement good for one year. In that way, he may be able to call them back if new accounts emerge. All of these strategies are considered good procedures that would surely avoid "wrongful discharge lawsuits."

Accepted Answer

A) True 
 B)False

Question 5

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

Accepted Answer

A) True 
 B)False

Question 6

Blue-collar and clerical workers who punch a time clock typically are paid a(n)

Accepted Answer

A)  commission. 
B)  salary. 
C)  hourly wage. 
D)  piecework rate.

Question 7

Jamie recently became a member of the Plumbers Union. She has been told she will work with Mac, a skilled and experienced plumber, for at least three years in order to learn all of the skills and techniques of her craft. This type of training is referred to as

Accepted Answer

A)  skill replication. 
B)  applied supervision. 
C)  apprenticeship training. 
D)  vestibule training.

Question 8

Which of the following statements about human resource management opportunities and challenges is most accurate?

Accepted Answer

A)  The age composition of the labor force is becoming younger. 
B)  Workers are becoming less loyal to their firms, resulting in higher turnover. 
C)  Workers are now demanding that more of their compensation be in wages and salaries and less in fringe benefits. 
D)  The number of workers who have received training in high-tech fields far exceeds the number of job openings in these areas.

Question 9

Elisa, an HR manager for a medium-sized company, is assigned to update all job descriptions and job specifications for her company. Elisa will begin by collecting information about each job title, as well as about the kinds of activities and responsibilities that go with each job. After she thoroughly analyzes a job, she will write the job description and job specifications for that job.

Accepted Answer

A) True 
 B)False

Question 10

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

Accepted Answer

The answer of What is the purpose of a performance...

Question 11

An important U.S. government organization charged with setting human resource management guidelines is

Accepted Answer

A)  the EEOC (Equal Employment Opportunity Commission). 
B)  the OSHA (Occupational Safety and Health Administration). 
C)  the WPA (Works Progress Administration). 
D)  the MPDA (Manpower Development Administration).

Question 12

The overall purpose of the five-step human resource planning process is to

Accepted Answer

A)  protect the company from lawsuits from employees who claim discrimination. 
B)  develop a workforce that is better educated than the workforce of competitor firms. 
C)  eliminate needless job specifications. 
D)  determine the number and types of employees needed by the firm.

Question 13

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Accepted Answer

A) True 
 B)False

Question 14

When recruiting, human resource managers must attract people who not only have the right skills, but also fit in with the corporate culture, and work well under the company's leadership style.

Accepted Answer

A) True 
 B)False

Question 15

According to the Need a Job? box in the text, one way to recruit employees is through social media.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following reasons makes the recruiting job more challenging?

Accepted Answer

A)  The current emphasis on scientific management requires very specific job specification. 
B)  Some organizations have policies that demand promotions from within that limit the pool of candidates. 
C)  Reverse discrimination is essential to be sure that the workforce is balanced. 
D)  There are far too many qualified candidates for each position, increasing the required paperwork.

Question 17

The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

Accepted Answer

A) True 
 B)False

Question 18

Performance standards should be understandable, measurable, and reasonable.

Accepted Answer

A) True 
 B)False

Question 19

The ________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.

Accepted Answer

A)  job analysis 
B)  performance appraisal 
C)  MBO assessment 
D)  objective analysis

Question 20

Road Rovers School for Truck Drivers takes great pride in its training methods. Before its students are able to get on the road with a big rig, they are taught safe driving techniques with the help of sophisticated, computerized equipment that comes as close as possible to duplicating real driving conditions, right down to the sights, sounds, bumps and vibrations experienced on the road. Road Rovers is using a training method known as job replication.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Job applications can ask about educational background and past job experience.

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that

Which of the following is an external recruitment source?

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

Blue-collar and clerical workers who punch a time clock typically are paid a(n)

Jamie recently became a member of the Plumbers Union. She has been told she will work with Mac, a skilled and experienced plumber, for at least three years in order to learn all of the skills and techniques of her craft. This type of training is referred to as

Which of the following statements about human resource management opportunities and challenges is most accurate?

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

An important U.S. government organization charged with setting human resource management guidelines is

The overall purpose of the five-step human resource planning process is to

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

When recruiting, human resource managers must attract people who not only have the right skills, but also fit in with the corporate culture, and work well under the company's leadership style.

According to the Need a Job? box in the text, one way to recruit employees is through social media.

Which of the following reasons makes the recruiting job more challenging?

The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

Performance standards should be understandable, measurable, and reasonable.

The ________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.