Question 1

Beth is a nonexempt employee and she earns $17.45 per hour in her job. She has worked 40 hours this week, but management has requested that Beth work seven more hours this weekend. What is the total payment, before taxes, that Beth will be due for her work this week?

Accepted Answer

A)  $820.15 
B)  $698 
C)  $1,230.22 
D)  $881.22

Question 2

Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

Accepted Answer

A)  Decisions 
B)  Interest arbitration 
C)  Ad hoc arbitration 
D)  Permanent arbitration

Question 3

This nonmathematical forecasting technique brings the participants together to share and discuss their ideas about the forecast. The ideas are then ranked based on the groups input. What technique is discussed?

Accepted Answer

A)  Management forecasts 
B)  Delphi technique 
C)  Nominal group technique 
D)  Brainstorming

Question 4

You are the senior HR Professional for your company. Management has asked you to identify how you'll measure results for human resources performance through one of four tactical accountability measures. Which of the following tactical accountability measures is not a valid measurement approach for HR performance?

Accepted Answer

A)  HR expenses as a percentage of operating expenses 
B)  Ratio of management to HR staff 
C)  HR expenses as a percent of total revenue 
D)  Ratio of total employees to HR Staff

Question 5

Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

Accepted Answer

A)  It forces suppliers to join the union. 
B)  It's a threat that the union will slow down processing orders for non-union shops. 
C)  It's an agreement that an employer will stop doing business with a non-union business. 
D)  It's an agreement to rush orders for union-based businesses.

Question 6

Which of the following is an example of a passive training method?

Accepted Answer

A)  Demonstration 
B)  Distance learning 
C)  Self-study 
D)  Vestibule training

Question 7

You are the Senior HR Professional for your organization. You've just written the following statement in your company's code of conduct: the use of business resources for personal gain compromises the integrity of our company. What does this statement accomplish in the code of conduct?

Accepted Answer

A)  Ethical/value statement 
B)  Honesty statement 
C)  Conduct statement 
D)  Gift statement

Question 8

As a Senior HR Professional, you should be familiar with intrinsic rewards and extrinsic rewards that your company provides for its employees. Which of the following is an example of an intrinsic reward?

Accepted Answer

A)  Cash compensation 
B)  Satisfaction from challenging and exciting assignments 
C)  On-site cafeteria 
D)  Esteem from working with other talented people

Question 9

Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?

Accepted Answer

A)  Discrimination 
B)  Outsourcing 
C)  Quotas 
D)  Advertisements

Question 10

Which of the following is NOT a technique commonly used to market products and services?

Accepted Answer

A)  Rebate 
B)  Contest 
C)  Discount 
D)  Placement

Question 11

A ___________ learning curve begins slowly, with smaller learning increments, but increases in pace and with larger increments as learning continues.

Accepted Answer

A)  Negatively accelerating 
B)  S-shaped 
C)  Plateau 
D)  Positively accelerating

Question 12

Project managers must balance and control five factors in every project: time, cost, quality, scope, and what other factor?\

Accepted Answer

A)  Communication 
B)  Budget 
C)  Human resources 
D)  Risk

Question 13

Health and wellness programs are beneficial for employers because they do what?

Accepted Answer

A)  Provide on-site opportunities for physical fitness 
B)  Require employees to lose weight, stop smoking, and avoid substance abuse 
C)  Provide nutrition counseling, exercise programs, and health education programs 
D)  Increase productivity, reduce medical costs, and attract top-quality job candidates

Question 14

As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being fluent in Spanish and English?

Accepted Answer

A)  Criterion-Related validity 
B)  Construct validity 
C)  Predictive validity 
D)  Content validity

Question 15

Which one of the following presents the seven stages of internal consulting in the correct order?

Accepted Answer

A)  Exploring the situation, Gathering data, analyzing, and identifying findings, Gathering agreement to the project plan, Developing recommendations, Implementing, Presenting the findings and recommendations, Reviewing, transitioning, and evaluating the project. 
B)  Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Presenting the findings and recommendations, Developing recommendations, Implementing, Reviewing, transitioning, and evaluating the project. 
C)  Gathering agreement to the project plan, Exploring the situation, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the project. 
D)  Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

Question 16

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Accepted Answer

A)  Ratio analysis 
B)  Delphi Technique 
C)  Nominal group technique 
D)  Brainstorming

Question 17

Your manager has approached you regarding her desire to outsource certain functions to an external firm. She would like for you to create a document to send to three vendors asking them for solutions for these functions that your organization is to outsource. What type of a procurement document would you create and send to the vendors in this instance?

Accepted Answer

A)  Request for Quote 
B)  Invitation for Bid 
C)  Request for Proposal 
D)  Request for Information

Question 18

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

Accepted Answer

A)  must file the EEO-1 report 
B)  Gary must file the VEVRAA ACT-1 report 
C)  Gary Gary must file the EEO-VETS form 
D)  Gary must file the VETS-100 form

Question 19

As an HR Professional you must be familiar with the project management processes and the stakeholders of projects. All projects can map to the project management lifecycle. Which one of the following best describes the project management lifecycle?

Accepted Answer

A)  It is a unique life of each project -from its initiation through its closing. 
B)  It is the aggregation of the nine knowledge areas of project management: integration management, scope, schedule, costs, quality, human resources, communication, risk, and procurement. 
C)  It is the life of the management of the project -from initiation, planning, execution, controlling, through closing. 
D)  It is the life of a project to interact with all areas including scope, schedule, costs, quality, human resources, communication, risk, and procurement.

Question 20

John earns $45,200 per year as a mechanic in your organization. The $42,500 per year does not include earnings John may have through shift differentials, benefits, overtime, incentives, and bonuses. Which one of the following terms best describes the $45,200 per year that John earns?

Accepted Answer

A)  Variable pay 
B)  Hygiene factor pay 
C)  Base pay 
D)  Market-demand pay

Exam 3: Senior Professional in Human Resources