Question 1

Which of the following is the process used to identify and determine duties associated with a particular job?

Accepted Answer

A)  Job analysis 
B)  Job description 
C)  Needs assessment 
D)  Risk acceptance

Question 2

The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) requires which of the following?

Accepted Answer

A)  All contractors must list all job openings with state employment agencies. 
B)  All employers must list all job openings with state employment agencies. 
C)  State employment agencies must give preference to Vietnam veterans for senior-level management position referrals. 
D)  State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or longer.

Question 3

Which of the following is not an example of the comparative style of performance review?

Accepted Answer

A)  Narrative 
B)  Forced 
C)  Paired 
D)  Ranking

Question 4

Which one of the following statements is true of a hostile work environment?

Accepted Answer

A)  Only a supervisor can create a hostile work environment. 
B)  A grievance procedure/policy against discrimination protects employers from hostile work environment claims. 
C)  When a single incident of unwanted touching occurs, a hostile work environment has been created. 
D)  A hostile work environment may be created when an individual witnesses the ongoing harassment of a co-worker.

Question 5

The Americans with Disabilities Act of 1990 identifies an individual with a disability, as a person who has one or more of the following characteristics except for which one?

Accepted Answer

A)  Is regarded as having such impairment that substantially limits one or more major life activities 
B)  Has a physical or mental impairment that substantially limits one or more major life activities 
C)  Has a record of such impairment that substantially limits one or more major life activities 
D)  Is believed by employers that an individual having a physical or mental impairment substantially limits one or more major employment activities

Question 6

An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. Which of the following describes this employee?

Accepted Answer

A)  Exempt, based on the administrative exemption test 
B)  Exempt, based on the executive exemption test 
C)  Nonexempt 
D)  Nonexempt, based on the salary basis requirement

Question 7

Which of the following is best defined as a benefit plan that makes contributions based on a percentage of company earnings each year?

Accepted Answer

A)  Money purchase plan 
B)  Target benefit plan 
C)  401(k) plan 
D)  Profit sharing plan

Question 8

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

Accepted Answer

A)  Require internal reporting on a schedule basis as to the degree to which equal employment opportunity and organizational objectives are attained. 
B)  Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced. 
C)  Post the findings of the internal audit and reporting system for all employees to review. 
D)  Review report resources with all levels of management.

Question 9

The concept of a learning organization is fundamental to organizational development. One of the key leaders in this thought is Peter Senge and his five principles as defined in the The Fifth Discipline. One of his disciplines defined is personal mastery. Which of the following statements best defines personal mastery?

Accepted Answer

A)  A forward-looking perspective that inspires and secures a commitment to working toward a common vision 
B)  Deeply-rooted, firmly-held beliefs and assumptions that impact how we perceive the world around us 
C)  Subject matter expertise that an individual possesses and demonstrates 
D)  The ability to identify patterns and to recognize how those patterns can be impacted or changed

Question 10

Which one of the following best describes Progressive discipline?

Accepted Answer

A)  Discussion of substandard performance, verbal warning, written warning, and final written warning. 
B)  Discussion of substandard performance, written warning, final written warning, termination. 
C)  Series of documents of employee's substandard performance prior to each step of discipline or termination. 
D)  Series of documents of employee's incompetence or insubordination that precedes an employee's termination.

Question 11

Which of the following is provided by the companies to their employees who are called to work before or after their scheduled work hours?

Accepted Answer

A)  Reporting pay 
B)  Base pay 
C)  Shift premium 
D)  Call-back pay

Question 12

Which of the following describes salting?

Accepted Answer

A)  The union hires an individual to picket the employer's business. 
B)  The union hires an individual to apply for a job with an employer and begin to organize the company. 
C)  The union hires an individual to publicize its reasons for targeting an employer for unionization. 
D)  The union hires an individual to distribute leaflets to employees as they are leaving work at the end of the day.

Question 13

When designing new seminars and learning programs with ADDIE, you should often use SMART for learning objectives. What does SMART mean?

Accepted Answer

A)  Scalable, Measurable, Activities, Realistic, Tested 
B)  Scalable, Measurable, Action-oriented, Reviewed, Time-bound 
C)  Specific, Measurable, Action-oriented, Realistic, Tested 
D)  Specific, Measurable, Action-oriented, Realistic, Time-bound

Question 14

Which of the following points is important to effective lobbying: that is, attempting to influence or persuade an elected official to pass, defeat, or modify a piece of legislation?

Accepted Answer

A)  Learning how the legislative and political process works 
B)  Beginning by using persuasion to convince the elected official to accept your position 
C)  Making big financial contributions 
D)  Letting the elected official choose a solution rather than present a proposal solution

Question 15

Sally is a new employee in your company and she's speaking with you about the direct and indirect compensation for her employment. You want to give Sally an example of an indirect compensation reward. Which of the following is an example of an indirect compensation?

Accepted Answer

A)  Bonuses 
B)  Vacation 
C)  Wages 
D)  Salaries

Question 16

Offering training in cross-cultural conflict management is one example of what?

Accepted Answer

A)  Generational diversity effort 
B)  Cultural competence 
C)  Qualitative analysis 
D)  An industry best practice

Question 17

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

Accepted Answer

A)  Items in a management-union contract can be "zipped" open and closed as often as necessary. 
B)  Items in a management-union contract are "zipped" closed, once the agreement is signed by both parties. 
C)  Management and union representations are locked out of union employee meetings. 
D)  Management is locked out of union meetings.

Question 18

Ethics, offshoring, data security, and philanthropy are all examples of HR's role in which of the following functions?

Accepted Answer

A)  Workforce planning 
B)  Technology development 
C)  Corporate responsibility 
D)  Strategic planning

Question 19

Which of the following diagrams is also known as fishbone diagram?

Accepted Answer

A)  Scatter diagram 
B)  Ishikawa diagram 
C)  Pareto diagram 
D)  Cause and effect diagram

Question 20

Which of the following organizational structures would be most effective for a company with three distinct commodities for sale?

Accepted Answer

A)  Functional structure 
B)  Flat-line structure 
C)  Divisional structure 
D)  Product-based structure

Exam 3: Senior Professional in Human Resources