Question 1

You are the HR Professional for the HJN Company and you've been tasked with addressing stress in the workplace. You reference the NIOSH book "Stress at Work" to learn there are six primary categories of stress in the workplace. Which category of stress is best described as lack of family-friendly policies?

Accepted Answer

A)  Career concerns 
B)  Task design 
C)  Management style 
D)  Work roles

Question 2

The market your company operates within is changing and management is looking for you an SPHR for advice. They want you to identify risk that may affect the organization and take action to mitigate the identified risk events. What activity is management asking you to do?

Accepted Answer

A)  Identification of risk tolerance 
B)  Risk response planning 
C)  Organizational planning 
D)  Enterprise risk management

Question 3

As an HR Professional, you need to be familiar with learning concepts. One such concept is orientation to learning. Which of the following statements best describes orientation to learning?

Accepted Answer

A)  What I learn today needs to be able to help me solve problems in the workplace tomorrow. 
B)  I am an adult, I can direct myself. 
C)  Learning is hard work and time-exhaustive. 
D)  I am a worker and what I learn must work in the real world.

Question 4

One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?

Accepted Answer

A)  Seven years 
B)  Five years 
C)  One year 
D)  Two weeks

Question 5

According to the OSHA inspection priorities, which type of workplace hazard receives first priority for an inspection?

Accepted Answer

A)  Imminent danger 
B)  Programmed high-hazard inspections 
C)  Catastrophes and fatal accidents 
D)  Employee complaints

Question 6

Mark is a contractor for the CleanSweep Chimney Company. When the CleanSweep Chimney Company has work that they can't manage they'll send Mark to the customer site to quote on the work based on their standardized fees and complete the work on their behalf. The company will pay Mark for his time. Mark, however, often tells the home owners what the CleanSweep Chimney Company will charge, but he can personally do the job for less than the CleanSweep Chimney Company. What is this an example of?

Accepted Answer

A)  Bait and switch 
B)  Breach of duty of loyalty 
C)  Breach of duty of diligence 
D)  Breach of duty of obedience

Question 7

Validity is an important part of the interview process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?

Accepted Answer

A)  Predictive validity 
B)  Content validity 
C)  Professional validity 
D)  Construct validity

Question 8

Organizations must assess the safety of their workplaces and consider the ability of a business to continue despite risk impact. When assessing business continuity risks, the HR Professional must consider several different types of disasters, their probability, and impact on an organization. What category of disaster is best described as acts of terrorism, major thefts, sabotage, or labor disputes?

Accepted Answer

A)  Organized or deliberate disruptions 
B)  Environmental disasters 
C)  System failures 
D)  Serious information security incidents

Question 9

Which of the following encourages individual employee self esteem, such as satisfaction from challenging and exciting assignments?

Accepted Answer

A)  Total reward 
B)  Intrinsic reward 
C)  Monetary compensation 
D)  Entitlement philosophy

Question 10

Which of the following is paid to employees who are called to work before or after their scheduled hours?

Accepted Answer

A)  Base pay 
B)  Call-back pay 
C)  Gross pay 
D)  Hazard pay

Question 11

A key consideration for courts in cases involving workplace searches is which of the following?

Accepted Answer

A)  Whether the employee had a reasonable expectation of privacy 
B)  Whether the employer had a policy regarding workplace searches 
C)  How the employer handled similar situations in the past 
D)  The specific laws of the state where the employer is conducting business

Question 12

You are the HR Professional for your organization and you're reviewing the performance appraisal systems your company can use. Which performance appraisal approach uses a paired comparison method in the review?

Accepted Answer

A)  Results-based 
B)  Rating method 
C)  Comparative method 
D)  Narrative method

Question 13

OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?

Accepted Answer

A)  Emergency action plan standard 
B)  Exit routes standard 
C)  Equity pay standard 
D)  Fire safety standard

Question 14

Which of the following is a basic principle behind job analysis?

Accepted Answer

A)  The analysis focuses on the job, not the person. 
B)  The required qualifications should include everything the manager would like the employee to have. 
C)  The analysis is limited to task inventories and questionnaires. 
D)  The analysis focuses on the person doing the job, not the job.

Question 15

Your company would like to hire KJ, who is 17, for a summer job. How late can KJ work according to the Fair Labor Standards Act during the summer months?

Accepted Answer

A)  KJ can work until 7 PM during the summer. 
B)  KJ can work until 9 PM during the summer. 
C)  KJ can work until 6 PM during the summer. 
D)  KJ can work until 8 PM during the summer.

Question 16

If an employee files a complaint with OSHA, under which of the following would they be protected?

Accepted Answer

A)  Whistle-blower protection 
B)  General-duty clause 
C)  Physical environmental hazard 
D)  Emergency action

Question 17

When does double breasting occur?

Accepted Answer

A)  A neutral employer performs work that is normally done by striking employees. 
B)  An employer has two companies that are substantially identical. 
C)  Two businesses perform operations that are part of the same product. 
D)  An employer has two businesses, one union and one nonunion, that do substantially the same work but have different management, equipment, and customers.

Question 18

You are a HR Professional for your organization and your supervisor is asking you about the details of the Civil Rights Act of 1991, and what it means to your company. He wants to know what the total damages could be if an organization is found liable by a jury trial. What is the maximum amount that could be awarded to a victim of discrimination if the organization is found liable?

Accepted Answer

A)  $50,000 
B)  $300,000 
C)  $500,000 
D)  There is no limited amount as the jury can determine damages

Question 19

Wine Cellar Barrels recently became aware of several negative reviews online related to the company's customer service. Management has tasked HR with designing a strategic training initiative to address the interpersonal skills of the call center staff. HR's first step should be which of the following?

Accepted Answer

A)  Design the training. 
B)  Conduct a needs assessment. 
C)  Identify training participants. 
D)  Schedule the training.

Question 20

Which of the following is described in the statement below? "If an employee is called by the employer for work and there is no work available, the employer may be required by state law or employment agreements to pay for a minimum number of hours of work."

Accepted Answer

A)  Reporting pay 
B)  Hazard pay 
C)  Gross pay 
D)  Base pay

Exam 3: Senior Professional in Human Resources