Question 1

Which approach recognizes the interaction of technical and human needs in effective job design, combining the needs of people with the organization's needs?

Accepted Answer

A)  Information technology systems approach 
B)  joint optimization systems approach 
C)  socio-technical systems approach 
D)  None of the above

Question 2

__________________ represents the average time it takes to collect credit accounts.

Accepted Answer

A)  Days sales outstanding 
B)  Average sales outstanding 
C)  Collection policy 
D)  Accumulating time

Question 3

What is used to designate any debt sold in a country other than the one in whose currency the debt is denominated?

Accepted Answer

A)  Euro-debt 
B)  Foreign debt 
C)  Bell debt 
D)  Exotic debt

Question 4

In controlling the master schedule, which of the following activity is NOT included?

Accepted Answer

A)  Track actual production and compare it to the planned production 
B)  Calculate the available-to-promise to determine if an incoming order can be promised 
C)  Determine the rough-cut capacity requirements plan 
D)  Use results of preceding activities to determine if capacity should be revised

Question 5

An approach that applies social science in an organizational context, drawing from economics, psychology, sociology, and other disciplines is called:

Accepted Answer

A)  Behavioral sciences Approach 
B)  Management sciences Approach 
C)  Systematic sciences Approach 
D)  Strategic sciences Approach

Question 6

The dimensions of variety and analyzability form the basis for which of the following categories of technology?

Accepted Answer

A)  routine, technique, engineering, and non-routine 
B)  routine, craft, engineering, and non-routine 
C)  standard, craft, production, and non-routine 
D)  custom, craft, production, and non- schedule

Question 7

Which account makes sure that the balance of payments actually balances?

Accepted Answer

A)  Equivalence account 
B)  Net errors and omissions account 
C)  Official reserves account 
D)  Balance account

Question 8

An information system that provides reports to stakeholders about the economic activities and condition of a business is called:

Accepted Answer

A)  Accounting 
B)  Financing 
C)  Bookkeeping 
D)  Investment

Question 9

A total or near-total ban or trade with a particular country sometimes enforced by military action and usually imposed for a political purpose is called:

Accepted Answer

A)  block 
B)  embargo 
C)  impediment 
D)  prohibition

Question 10

The process in which all machines that perform a similar function or task are grouped together is called:

Accepted Answer

A)  Process kinship 
B)  Process community 
C)  Process layout 
D)  Process landscape

Question 11

Power that stems from a formal management position in an organization and the authority granted to it refers to:

Accepted Answer

A)  Legitimate power 
B)  Reward power 
C)  Coercive power 
D)  None of the above

Question 12

Process of envisioning the organization's future and developing the necessary procedures and operations to achieve that future is called:

Accepted Answer

A)  Foregoing planning 
B)  Strategic planning 
C)  Operational planning 
D)  Organizational planning

Question 13

What provide managers with timely and concise information about the performance of their organization?

Accepted Answer

A)  Executive Information System 
B)  Information Reporting System 
C)  Customer Reporting System 
D)  Process Improvement System

Question 14

The basic systems theory of organizations includes which of the following components?

Accepted Answer

A)  Inputs, transformation process, outputs and testing 
B)  Inputs, transformation process, outputs, feedback and environment 
C)  Inputs, processing, outputs, feedback and maintenance 
D)  Inputs, processing, outputs, testing and environment

Question 15

What are governmental grants to inventors assuring them of the exclusive legal right to produce and sell their inventions for a period of years?

Accepted Answer

A)  Trademarks 
B)  Copyrights 
C)  Patents 
D)  None of the above

Question 16

What implies that errors, which could occur during journalizing and posting transactions, should be significant enough to affect the decision making process?

Accepted Answer

A)  Actuality 
B)  Equity 
C)  Materiality 
D)  Mutuality

Question 17

A defect is any mistake or error that is passed on to the customer is known as:

Accepted Answer

A)  Customer conformance 
B)  Consultant 
C)  Six-sigma terminology 
D)  X-bar terminology

Question 18

If received an asset and incurred a liability to pay a future bill, this type of transaction is called:

Accepted Answer

A)  payable on account 
B)  supplies on account 
C)  sale on account 
D)  purchase on account

Question 19

A leader who clarifies subordinates' role and task requirements, initiates structure, provide rewards, and displays consideration for subordinates is known as:

Accepted Answer

A)  Change leader 
B)  Transactional leader 
C)  Charismatic leader 
D)  Visionary leader

Question 20

The organization's economy efficiency is the indicator of:

Accepted Answer

A)  Internal process effectiveness 
B)  Process work climate 
C)  Process Development effectiveness 
D)  Organizational Effectiveness

Exam 1: Certified Business Manager