Question 1

What brought by a shareholder or a class of shareholders against the corporation based upon the ownership of shares?

Accepted Answer

A)  Direct suits 
B)  Derivative suits 
C)  Shareholder suits 
D)  Capital suits

Question 2

A firm sells the same product and uses the same promotional appeals in all markets, this leads to:

Accepted Answer

A)  standardize product / standardize message 
B)  standardize product / customize message 
C)  customized product / standardize message 
D)  customized product / customized message

Question 3

What refers to the tools, techniques, machines, and actions used to transform organizational inputs into outputs?

Accepted Answer

A)  Technology 
B)  Designs 
C)  Structures 
D)  Expertise

Question 4

Which strategy is made complex by momentary exchange factors as well as by firms often being required to countertrade, that is, to trade by barter or a similar system?

Accepted Answer

A)  International service strategy 
B)  Standardize productivity strategy 
C)  International pricing strategy 
D)  Information technology and service strategy

Question 5

The level of operations at which a business's revenues and expired costs are exactly equal is called:

Accepted Answer

A)  break-even point 
B)  break-even point sales 
C)  break-even cost 
D)  break-even analysis

Question 6

Which of the following are the characteristics of useful information?

Accepted Answer

A)  Time, data, form 
B)  Knowledge, content, scope 
C)  Time, scope, performance 
D)  Time, content, form

Question 7

The formula to calculate the return on quality is:

Accepted Answer

A)  ROQ = (NPV of benefits / NPV of costs) - 1.00 * 365 
B)  ROQ = (NPV of benefits / NPV of costs) - 0.05 
C)  ROQ = (NPV of benefits / NPV of costs) - 1.00 
D)  ROQ = (NPV of benefits / NPV of costs) - 0.05 * 365 NPV = net present value

Question 8

What is defined as the perceived fairness of what the person does compared with what the person receives?

Accepted Answer

A)  Actuality 
B)  Equity 
C)  Justice 
D)  Evenhandedness

Question 9

Which of the following is NOT the market that comprises the e-market landscape?

Accepted Answer

A)  Business-to-Business 
B)  Business-to-Government 
C)  Government -to-Consumer 
D)  Consumer -to-Market

Question 10

The process of selecting, exploring, and modeling large amounts of data to discover previously unknown relationships id called:

Accepted Answer

A)  Data mining 
B)  Data withdrawal 
C)  Data removal 
D)  Data insertion

Question 11

Dissolution by Operation of Law a partnership is dissolved by operation of law upon:

Accepted Answer

A)  the death of a partner 
B)  the bankruptcy of a partner or of the partnership 
C)  the subsequent illegality of the partnership 
D)  All of the above

Question 12

What is the excess of sales revenues over variable costs?

Accepted Answer

A)  Total margin 
B)  Contribution margin 
C)  Absolute margin 
D)  Computing margin

Question 13

What is measured as a percentage of total industry sales over a specified time period?

Accepted Answer

A)  Market share 
B)  Research & development share 
C)  Mind share 
D)  Voice share

Question 14

The change in the relation of partners caused by any partner's ceasing to be associated with the carrying on of the business is called:

Accepted Answer

A)  Dissolution 
B)  Disbanding 
C)  Conclusion 
D)  Suspension

Question 15

Leaves the cost and responsibility at transportation to the customer is called:

Accepted Answer

A)  live pricing 
B)  Free on board pricing 
C)  couponing pricing 
D)  customer pricing

Question 16

A model of leadership that describes the relationship between leadership styles and specific organizational situations is known as:

Accepted Answer

A)  Initiating approach 
B)  Behavioral approach 
C)  Leadership approach 
D)  Contingency approach

Question 17

The relative mix of a business's variable costs and fixed costs is measured by:

Accepted Answer

A)  Operating control 
B)  Operating leverage 
C)  Operating pull 
D)  Operating power

Question 18

Which of the following is NOT the category of Woodward's scale of technical complexity?

Accepted Answer

A)  Small-batch and unit production 
B)  Large-batch and mass production 
C)  Continuous process production 
D)  Technological assembly production

Question 19

A small or medium sized automated production line that can be adopted to produce more than one product line is known as:

Accepted Answer

A)  Variable manufacturing system 
B)  Flexible manufacturing system 
C)  Accommodating manufacturing system 
D)  Open manufacturing system

Question 20

What provides a separate record for the cost of each quantity of product that passes through the factory?

Accepted Answer

A)  job order cost system 
B)  factory labor cost system 
C)  product manufacturing cost system 
D)  None of the above

Exam 1: Certified Business Manager