Question 1

From the focal firm's perspective, the supply chain includes:

Accepted Answer

A)  internal functions 
B)  upstream suppliers 
C)  downstream customers 
D)  All of the above

Question 2

The number of employees who are forced by multiple managers to supervisors is known as span of control.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT the step of decision-making process?

Accepted Answer

A)  Problem recognition 
B)  Alternative evaluation 
C)  Purchase 
D)  Post-purchase security

Question 4

A universal property of systems and which refers to their tendency to run down and die is called:

Accepted Answer

A)  Closed system 
B)  Subsystem 
C)  Entropy 
D)  None of the above

Question 5

Some employees have a ______________ program in which vacation time, holidays, and sick leave for each employee are combined into its that account.

Accepted Answer

A)  non-faulty 
B)  paid time-off 
C)  value-added 
D)  relief-sanction

Question 6

Plans that define company responses to specific situations, such as emergencies, or unexpected conditions are called:

Accepted Answer

A)  Operational plans 
B)  Contingency plans 
C)  Definite plans 
D)  Precise plans

Question 7

Organizational structure is defines by:

Accepted Answer

A)  set of formal tasks assigned to individuals and departments 
B)  formal reporting, relationships, including line of authority, decision responsibility, and span of managers' control 
C)  design of systems to ensure effectiveness coordination of employees across departments 
D)  All of the above

Question 8

The aggressive policy calls for the greatest use of long-term debt, while the conservative policy requires the least, maturity matching falls in between.

Accepted Answer

A) True 
 B)False

Question 9

The difference between the balance shown in a firm's checkbook and the balance in the bank's records is called:

Accepted Answer

A)  Float 
B)  Soar 
C)  Glide 
D)  Drift

Question 10

Computer-integrated manufacturing is typically the result of which of the following component?

Accepted Answer

A)  Computer-aided design 
B)  Computer-aided manufacturing 
C)  Integrated Information Network 
D)  All of the above

Question 11

Cash balances associated with routine payments and collections are known as:

Accepted Answer

A)  Compensating balances 
B)  precautionary balances 
C)  Transaction balances 
D)  None of the above

Question 12

What is calculated by dividing the cost of an ad placed in a particular ad vehicle by the number of people who are exposed to that vehicle?

Accepted Answer

A)  Cost per single source 
B)  Cost per thousand 
C)  Selectivity cost 
D)  Advertising cost

Question 13

The Single-A and triple-B bonds are strong enough to be called _______________, and they are the lowest-rated bonds that many banks and other institutional investors are permitted by law to hold.

Accepted Answer

A)  Investment grade bonds 
B)  Public service bonds 
C)  Floating rate bonds 
D)  Coupon bonds

Question 14

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is known as:

Accepted Answer

A)  Human relations movement 
B)  Humanistic perspective 
C)  Human resource viewpoint 
D)  Human resource perspective

Question 15

What refers to the basic management systems necessary to function effectively and carryout the principles of total quality?

Accepted Answer

A)  Infrastructure 
B)  Practices 
C)  Processes 
D)  None of the above

Question 16

In which phase, the builders create the files from transactional databases and save them on the server that will hold the data warehouse?

Accepted Answer

A)  Extraction phase 
B)  Cleansing phase 
C)  Loading phase 
D)  Execution phase

Question 17

A technique of decomposing a good into the values and quantities of the labor, capital, and other potential factors employed in the good's manufacture is known as:

Accepted Answer

A)  Input-output analysis 
B)  Break-down analysis 
C)  Paradox analysis 
D)  Factoring analysis

Question 18

A special type of data collection forms in which the results may be interpreted on the form directly without additional processing is called:

Accepted Answer

A)  Mark sheets 
B)  Processing sheets 
C)  Check sheets 
D)  Restraint sheets

Question 19

When finances all of the temporary assets with short-term, non-spontaneous debt and finances its fixed assets with long-term capital, this leads to:

Accepted Answer

A)  Aggressive approach 
B)  Long vs. short term debt 
C)  Conservative approach 
D)  Debt financing approach

Question 20

______________ is the attainment of organizational goals in an effective and effective manner through planning, organizing, leading and controlling organizational resources.

Accepted Answer

A)  Management 
B)  Mission statement 
C)  Operational goals 
D)  Knowledge Management

Exam 1: Certified Business Manager