Question 1

Environmental changes, which are detected through ______________ of the global environment, often require that firms develop international strategies.

Accepted Answer

A)  Internal review 
B)  External review 
C)  Market review 
D)  Protection review

Question 2

Smaller collections of data that focus on a particular subject or department are known as:

Accepted Answer

A)  Data set 
B)  data marts 
C)  Data assembly 
D)  Data crew

Question 3

An organization that is committed to total quality must apply it at which level?

Accepted Answer

A)  organizational level 
B)  process level 
C)  job level 
D)  All of the above

Question 4

What is designed to allow for sufficient capacity and flexibility to enable production output to match the demand?

Accepted Answer

A)  extensive strategy 
B)  chase strategy 
C)  production strategy 
D)  demand strategy

Question 5

Accounts that are not funded until the day's checks are presented against the account is called:

Accepted Answer

A)  Near-cash assets accounts 
B)  Preauthorized debit accounts 
C)  Disbursement floating accounts 
D)  Controlled disbursement accounts

Question 6

Organizations that would be managed on an impersonal, rational basis, this form of organization is called:

Accepted Answer

A)  Bureaucracy 
B)  Bankruptcy 
C)  Insolvency 
D)  System of government

Question 7

Client/server architecture can follow which of the following basic model?

Accepted Answer

A)  Applications run at a server 
B)  Applications run on local PCs 
C)  Applications run on both local PCs and the server 
D)  All of the above

Question 8

The recognition of the importance of operations to the firm's success and the involvement of the operations managers in the organization's strategic planning is known as:

Accepted Answer

A)  Organizational strategy 
B)  Operations strategy 
C)  Integrated-enterprise strategy 
D)  Industry current strategy

Question 9

What support the strategic decision-making needs of higher-level managers?

Accepted Answer

A)  Management Decisions 
B)  Management policies 
C)  Management Information System 
D)  Hostile Management System

Question 10

A contingency approach to leadership specifying that the leader's responsibility is to increase subordinates' motivation by clarifying the behaviors necessary for task accomplishment and rewards is called:

Accepted Answer

A)  Path-goal theory 
B)  Seek-goal theory 
C)  Leader behavior theory 
D)  None of the above

Question 11

The deployment of organizational resources to achieve strategic goals is called:

Accepted Answer

A)  Organizing 
B)  Categorizing 
C)  Systematizing 
D)  Coordinating

Question 12

Which of the following is NOT the management and planning tool?

Accepted Answer

A)  Affinity diagrams 
B)  Tree diagrams 
C)  Process decision program charts 
D)  Product manufacturing flow charts

Question 13

Measuring your performance against that of best-in-class companies, determining how the best-in-class achieve those performance levels, and using the information as a basis for your own company's targets, strategies and implementation is called:

Accepted Answer

A)  Benchmarking 
B)  Flowcharting 
C)  Reengineering 
D)  Redesign

Question 14

_____________ occurs when human beings deliberately destroy computer system.

Accepted Answer

A)  Defacement 
B)  Wreckage 
C)  Vandalism 
D)  Destruction

Question 15

Retailers purchase enough products during a manufacturer's off-invoice allowance period to carry the retailers over until the manufacturer's net regularly scheduled deal is called:

Accepted Answer

A)  Forward buying 
B)  Backward buying 
C)  Diverting 
D)  Forward rewards

Question 16

Form of defensively oriented public relations that deals with developments having negative consequences for the organization, this is called:

Accepted Answer

A)  Proactive marketing public relations 
B)  Reactive marketing public relations 
C)  Immediate marketing public relations 
D)  Upbeat marketing public relations

Question 17

In _____________ leadership, the leader consults with his or her subordinates about decisions.

Accepted Answer

A)  Supportive leadership 
B)  Directive leadership 
C)  Participative leadership 
D)  Achievement-oriented leadership

Question 18

______________ are the external supply pool from which employers attract employees.

Accepted Answer

A)  Labor markets 
B)  Recruiting markets 
C)  Applicant markets 
D)  Administrative markets

Question 19

Which systems attempt to make the most effective use of finished-goods inventories?

Accepted Answer

A)  slant supply chain 
B)  Distribution resource planning 
C)  Chain inventory planning 
D)  Purchasing transportation services

Question 20

The product mix depth is the number of different product lines a company offers and the product mix width refers to the number of brands within each product line.

Accepted Answer

A) True 
 B)False

Exam 1: Certified Business Manager