Question 1

_____ encompasses a change in how you perceive or think about the tasks and relationships associated with your job.

Accepted Answer

A)  Job hopping 
B)  Job enlargement 
C)  Job rotation 
D)  Horizontal job loading 
E)  Cognitive crafting 
A)  Job hopping 
B)  Job enlargement 
C)  Job rotation 
D)  Horizontal job loading 
E)  Cognitive crafting

Question 2

Which of the following models propose that satisfaction is a result of met expectations?

Accepted Answer

A)  Need fulfillment models 
B)  Discrepancies models 
C)  Value attainment models 
D)  Equity models 
E)  Dispositional/genetic components 
A)  Need fulfillment models 
B)  Discrepancies models 
C)  Value attainment models 
D)  Equity models 
E)  Dispositional/genetic components

Question 3

Achievement-motivated people share which of the following characteristics?

Accepted Answer

A)  A preference for working on tasks of very high difficulty. 
B)  A preference for situations in which performance is due to their effort rather than other factors. 
C)  They desire less feedback on their successes and failures than low achievers. 
D)  They are more concerned with discipline and self-respect. 
E)  They are concerned only about their relationship with their peers and subordinates. 
A)  A preference for working on tasks of very high difficulty. 
B)  A preference for situations in which performance is due to their effort rather than other factors. 
C)  They desire less feedback on their successes and failures than low achievers. 
D)  They are more concerned with discipline and self-respect. 
E)  They are concerned only about their relationship with their peers and subordinates.

Question 4

Research does not support the two-factor aspect of Herzberg's theory.

Accepted Answer

A) True 
 B)False

Question 5

Needs can be strong or weak and are influenced by environmental factors.

Accepted Answer

A) True 
 B)False

Question 6

The _____ models of job satisfaction propose that satisfaction is determined by the extent to which the characteristics of a job allow an individual to fulfill his/her needs.

Accepted Answer

A)  motivator-hygiene 
B)  need hierarchy 
C)  need fulfillment 
D)  job characteristic 
E)  discrepancy 
A)  motivator-hygiene 
B)  need hierarchy 
C)  need fulfillment 
D)  job characteristic 
E)  discrepancy

Question 7

Differentiate between the top-down and bottom-up approaches to job design.

Accepted Answer

Historically,job design was viewed as a

Question 8

Identify this well-known psychologist who is not only recognized for his research on the need for achievement,but also for his investigations on the needs for affiliation and power.

Accepted Answer

A)  Abraham Maslow 
B)  Frederick Herzberg 
C)  Frederick Taylor 
D)  David McClelland 
E)  Greg Oldham 
A)  Abraham Maslow 
B)  Frederick Herzberg 
C)  Frederick Taylor 
D)  David McClelland 
E)  Greg Oldham

Question 9

_____ are physiological or psychological deficiencies that arouse behavior.

Accepted Answer

A)  Ethics 
B)  Abilities 
C)  Beliefs 
D)  Values 
E)  Needs 
A)  Ethics 
B)  Abilities 
C)  Beliefs 
D)  Values 
E)  Needs

Question 10

Higher organizational commitment from employees can facilitate higher:

Accepted Answer

A)  turnover. 
B)  absenteeism. 
C)  perceived stress. 
D)  productivity. 
E)  dissatisfaction. 
A)  turnover. 
B)  absenteeism. 
C)  perceived stress. 
D)  productivity. 
E)  dissatisfaction.

Question 11

_____ represents "those psychological processes that cause the arousal,direction,and persistence of voluntary actions that are goal directed."

Accepted Answer

A)  Diversity 
B)  Motivation 
C)  Attitude 
D)  Emotion 
E)  Intelligence 
A)  Diversity 
B)  Motivation 
C)  Attitude 
D)  Emotion 
E)  Intelligence

Question 12

_____ refers to the extent to which the job affects the lives of other people within or outside the organization.

Accepted Answer

A)  Task identity 
B)  Skill variety 
C)  Feedback from job 
D)  Task significance 
E)  Autonomy 
A)  Task identity 
B)  Skill variety 
C)  Feedback from job 
D)  Task significance 
E)  Autonomy

Question 13

Achievement-motivated people rely on external factors such as luck rather than internal factors such as hard work in order to master a task.

Accepted Answer

A) True 
 B)False

Question 14

_____ represent(s)"employment terms individuals negotiate for themselves,taking myriad forms from flexible schedules to career development."

Accepted Answer

A)  Top-down approaches 
B)  Vertical job loading 
C)  Horizontal job loading 
D)  Job hopping 
E)  Idiosyncratic deals 
A)  Top-down approaches 
B)  Vertical job loading 
C)  Horizontal job loading 
D)  Job hopping 
E)  Idiosyncratic deals

Question 15

What are dual career ladders? Explain their importance in relation to job satisfaction.

Accepted Answer

Dual career ladders represent a specific

Question 16

What is meant by organizational citizenship behaviors (OCBs)? Give two examples.Why are managers encouraged to foster an environment that promotes OCBs?

Accepted Answer

Organizational citizenship behaviors (OC

Question 17

Horizontal loading consists of giving workers more autonomy and responsibility.

Accepted Answer

A) True 
 B)False

Question 18

The _____ approach to job design is based on the idea that employees can proactively change or redesign their own jobs,thereby boosting their own motivation and engagement.

Accepted Answer

A)  vertical loading 
B)  horizontal loading 
C)  top-down 
D)  bottom-up 
E)  indirect 
A)  vertical loading 
B)  horizontal loading 
C)  top-down 
D)  bottom-up 
E)  indirect

Question 19

Explain the discrepancies model of job satisfaction.

Accepted Answer

Discrepancies models propose that satisf

Question 20

Ness likes to work,and is concerned with discipline and self-respect.He has the desire to teach and encourage others to achieve.Ness can be described as an individual with a high need for:

Accepted Answer

A)  power. 
B)  love. 
C)  affiliation. 
D)  safety. 
E)  achievement. 
A)  power. 
B)  love. 
C)  affiliation. 
D)  safety. 
E)  achievement.

_____ encompasses a change in how you perceive or think about the tasks and relationships associated with your job.

Which of the following models propose that satisfaction is a result of met expectations?

Achievement-motivated people share which of the following characteristics?

Research does not support the two-factor aspect of Herzberg's theory.

Needs can be strong or weak and are influenced by environmental factors.

The _____ models of job satisfaction propose that satisfaction is determined by the extent to which the characteristics of a job allow an individual to fulfill his/her needs.

Differentiate between the top-down and bottom-up approaches to job design.

Identify this well-known psychologist who is not only recognized for his research on the need for achievement,but also for his investigations on the needs for affiliation and power.

_____ are physiological or psychological deficiencies that arouse behavior.

Higher organizational commitment from employees can facilitate higher:

_____ represents "those psychological processes that cause the arousal,direction,and persistence of voluntary actions that are goal directed."

_____ refers to the extent to which the job affects the lives of other people within or outside the organization.

Achievement-motivated people rely on external factors such as luck rather than internal factors such as hard work in order to master a task.

_____ represent(s)"employment terms individuals negotiate for themselves,taking myriad forms from flexible schedules to career development."

What are dual career ladders? Explain their importance in relation to job satisfaction.

What is meant by organizational citizenship behaviors (OCBs)? Give two examples.Why are managers encouraged to foster an environment that promotes OCBs?

Horizontal loading consists of giving workers more autonomy and responsibility.

The _____ approach to job design is based on the idea that employees can proactively change or redesign their own jobs,thereby boosting their own motivation and engagement.

Explain the discrepancies model of job satisfaction.

Ness likes to work,and is concerned with discipline and self-respect.He has the desire to teach and encourage others to achieve.Ness can be described as an individual with a high need for:

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 6: Motivation I: Needs, Job Design, and Satisfaction

_____ encompasses a change in how you perceive or think about the tasks and relationships associated with your job.

Which of the following models propose that satisfaction is a result of met expectations?

Achievement-motivated people share which of the following characteristics?

Research does not support the two-factor aspect of Herzberg's theory.

Needs can be strong or weak and are influenced by environmental factors.

The _____ models of job satisfaction propose that satisfaction is determined by the extent to which the characteristics of a job allow an individual to fulfill his/her needs.

Differentiate between the top-down and bottom-up approaches to job design.

Identify this well-known psychologist who is not only recognized for his research on the need for achievement,but also for his investigations on the needs for affiliation and power.

_____ are physiological or psychological deficiencies that arouse behavior.

Higher organizational commitment from employees can facilitate higher:

_____ represents "those psychological processes that cause the arousal,direction,and persistence of voluntary actions that are goal directed."

_____ refers to the extent to which the job affects the lives of other people within or outside the organization.

Achievement-motivated people rely on external factors such as luck rather than internal factors such as hard work in order to master a task.

_____ represent(s)"employment terms individuals negotiate for themselves,taking myriad forms from flexible schedules to career development."

What are dual career ladders? Explain their importance in relation to job satisfaction.

What is meant by organizational citizenship behaviors (OCBs)? Give two examples.Why are managers encouraged to foster an environment that promotes OCBs?

Horizontal loading consists of giving workers more autonomy and responsibility.

The _____ approach to job design is based on the idea that employees can proactively change or redesign their own jobs,thereby boosting their own motivation and engagement.

Explain the discrepancies model of job satisfaction.

Ness likes to work,and is concerned with discipline and self-respect.He has the desire to teach and encourage others to achieve.Ness can be described as an individual with a high need for:

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters