Exam 3: Attitudes and Job Satisfaction

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. -Attending union meetings as a response to dissatisfaction would be what type of response?

Compared to people who have a negative core self-evaluation, people who have a positive core self-evaluation ________.

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. -Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. She has expressed her dissatisfaction through ________.

Sheila works for a manufacturer of styrofoam trays for school lunches. Last year her son come home from school and told her that the trays she makes go straight to the landfill where they sit for hundreds of years without ever biodegrading. Although this information bothers Sheila, she does not look for another job because she enjoys her very high salary. Which dissonance moderating factor is illustrated by this example?

Festinger proposed that the desire to reduce dissonance is determined by three moderating factors including the ________.

Which of the following statements is not true about attitudes in the workplace?

Which of the following is true regarding the relationship between satisfaction and absenteeism?

Which of the following is the best method for measuring job satisfaction?

If individuals perceive the dissonance to be an uncontrollable result, they are less likely to be receptive to attitude change.

What are some possible biases or assumptions behind the data that workers in Eastern cultures generally show a lower job satisfaction that workers from Western cultures? .