Question 1

__________ are positively valued work outcomes that are given to an individual or group by some other person or source in the work setting.

Accepted Answer

A)  Expected rewards 
B)  Implied rewards 
C)  Valence rewards 
D)  Extrinsic rewards 
E)  Intrinsic rewards 
A)  Expected rewards 
B)  Implied rewards 
C)  Valence rewards 
D)  Extrinsic rewards 
E)  Intrinsic rewards

Question 2

The moderators in the job characteristics model include growth-need strength, knowledge and skill, and context satisfaction.

Accepted Answer

A) True 
 B)False

Question 3

When an employee is rated low on punctuality because the one incident of tardiness the day before the evaluation overshadows his usual promptness, the evaluator is experiencing the __________ in performance appraisal measurement.

Accepted Answer

The answer of When an employee is rated low on...

Question 4

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of __________.

Accepted Answer

The answer of An organization that is able to employ...

Question 5

A method of performance appraisal whereby each person is directly compared with every other person being rated is known as an _______________.

Accepted Answer

A)  paired comparison 
B)  behaviorally anchored rating scales 
C)  forced distribution 
D)  ranking 
E)  graphic rating scale 
A)  paired comparison 
B)  behaviorally anchored rating scales 
C)  forced distribution 
D)  ranking 
E)  graphic rating scale

Question 6

Implementing a job-design strategy of job simplification typically leads to lower rates of absenteeism and turnover.

Accepted Answer

A) True 
 B)False

Question 7

__________ rewards might include things like sincere praise for a job well done or symbolic tokens of accomplishment such as "employee-of-the-month" awards.

Accepted Answer

The answer of __________ rewards might include things like sincere...

Question 8

An __________ lists a variety of dimensions thought to be related to high-performance outcomes in a given job and that the individual is accordingly expected to exhibit.

Accepted Answer

graphics r

Question 9

The awarding of cash bonuses is especially common in the __________ of organizations.

Accepted Answer

A)  lower ranks 
B)  non-exempt levels 
C)  union members 
D)  senior executive ranks 
E)  contingency workforce 
A)  lower ranks 
B)  non-exempt levels 
C)  union members 
D)  senior executive ranks 
E)  contingency workforce

Question 10

Frederick Taylor's principles of scientific management include all of the following EXCEPT:

Accepted Answer

A)  developing a science for each job that covers rules of motion, standard work tools, and supportive work conditions. 
B)  hiring workers with the right abilities for the job. 
C)  increasing job content by giving workers more responsibility. 
D)  training and motivating workers to do their jobs according to the science. 
E)  supporting workers by planning and assisting their work using the job science. 
A)  developing a science for each job that covers rules of motion, standard work tools, and supportive work conditions. 
B)  hiring workers with the right abilities for the job. 
C)  increasing job content by giving workers more responsibility. 
D)  training and motivating workers to do their jobs according to the science. 
E)  supporting workers by planning and assisting their work using the job science.

Question 11

The strictness error is the tendency to give relatively high ratings to virtually everyone.

Accepted Answer

A) True 
 B)False

Question 12

A performance appraisal system is valid only if it _____________.

Accepted Answer

A)  provides consistent results each time it is used 
B)  is statistically robust 
C)  is used in a wide cross-section of industries 
D)  is used across hierarchical levels in an organization 
E)  actually measures people on relevant job content 
A)  provides consistent results each time it is used 
B)  is statistically robust 
C)  is used in a wide cross-section of industries 
D)  is used across hierarchical levels in an organization 
E)  actually measures people on relevant job content

Question 13

Activity measures of performance assess actual work results.

Accepted Answer

A) True 
 B)False

Question 14

Gain sharing decreases work motivation because of pay-for-performance incentives and a greater sense of personal responsibility for making performance contributions to the organization.

Accepted Answer

A) True 
 B)False

Question 15

Job enrichment increases job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.

Accepted Answer

A) True 
 B)False

Question 16

When Cynthia lumps everyone together around the average, or middle, category; this gives the impression that there are no very good or very poor performers on the dimensions being rated, which of these errors has occurred?

Accepted Answer

A)  Personal bias error 
B)  Recency error 
C)  Halo error 
D)  Leniency error 
E)  Central tendency error 
A)  Personal bias error 
B)  Recency error 
C)  Halo error 
D)  Leniency error 
E)  Central tendency error

Question 17

Central tendency occurs when managers lump everyone together around the average, or middle, category.

Accepted Answer

A) True 
 B)False

Question 18

An emerging trend is the attempt to extend the awarding of cash bonuses to temporary employees in organizations.

Accepted Answer

A) True 
 B)False

Question 19

A graphic rating scale lists a variety of dimensions thought to be related to high performance outcomes in a given job and that the individual is expected to exhibit.

Accepted Answer

A) True 
 B)False

Question 20

The job characteristics model identifies eight core job characteristics that are particularly important to job design.

Accepted Answer

A) True 
 B)False

__________ are positively valued work outcomes that are given to an individual or group by some other person or source in the work setting.

The moderators in the job characteristics model include growth-need strength, knowledge and skill, and context satisfaction.

When an employee is rated low on punctuality because the one incident of tardiness the day before the evaluation overshadows his usual promptness, the evaluator is experiencing the __________ in performance appraisal measurement.

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of __________.

A method of performance appraisal whereby each person is directly compared with every other person being rated is known as an _______________.

Implementing a job-design strategy of job simplification typically leads to lower rates of absenteeism and turnover.

__________ rewards might include things like sincere praise for a job well done or symbolic tokens of accomplishment such as "employee-of-the-month" awards.

An __________ lists a variety of dimensions thought to be related to high-performance outcomes in a given job and that the individual is accordingly expected to exhibit.

The awarding of cash bonuses is especially common in the __________ of organizations.

Frederick Taylor's principles of scientific management include all of the following EXCEPT:

The strictness error is the tendency to give relatively high ratings to virtually everyone.

A performance appraisal system is valid only if it _____________.

Activity measures of performance assess actual work results.

Gain sharing decreases work motivation because of pay-for-performance incentives and a greater sense of personal responsibility for making performance contributions to the organization.

Job enrichment increases job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.

When Cynthia lumps everyone together around the average, or middle, category; this gives the impression that there are no very good or very poor performers on the dimensions being rated, which of these errors has occurred?

Central tendency occurs when managers lump everyone together around the average, or middle, category.

An emerging trend is the attempt to extend the awarding of cash bonuses to temporary employees in organizations.

A graphic rating scale lists a variety of dimensions thought to be related to high performance outcomes in a given job and that the individual is expected to exhibit.

The job characteristics model identifies eight core job characteristics that are particularly important to job design.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 6: Motivation and Performance

__________ are positively valued work outcomes that are given to an individual or group by some other person or source in the work setting.

The moderators in the job characteristics model include growth-need strength, knowledge and skill, and context satisfaction.

When an employee is rated low on punctuality because the one incident of tardiness the day before the evaluation overshadows his usual promptness, the evaluator is experiencing the __________ in performance appraisal measurement.

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of __________.

A method of performance appraisal whereby each person is directly compared with every other person being rated is known as an _______________.

Implementing a job-design strategy of job simplification typically leads to lower rates of absenteeism and turnover.

__________ rewards might include things like sincere praise for a job well done or symbolic tokens of accomplishment such as "employee-of-the-month" awards.

An __________ lists a variety of dimensions thought to be related to high-performance outcomes in a given job and that the individual is accordingly expected to exhibit.

The awarding of cash bonuses is especially common in the __________ of organizations.

Frederick Taylor's principles of scientific management include all of the following EXCEPT:

The strictness error is the tendency to give relatively high ratings to virtually everyone.

A performance appraisal system is valid only if it _____________.

Activity measures of performance assess actual work results.

Gain sharing decreases work motivation because of pay-for-performance incentives and a greater sense of personal responsibility for making performance contributions to the organization.

Job enrichment increases job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.

When Cynthia lumps everyone together around the average, or middle, category; this gives the impression that there are no very good or very poor performers on the dimensions being rated, which of these errors has occurred?

Central tendency occurs when managers lump everyone together around the average, or middle, category.

An emerging trend is the attempt to extend the awarding of cash bonuses to temporary employees in organizations.

A graphic rating scale lists a variety of dimensions thought to be related to high performance outcomes in a given job and that the individual is expected to exhibit.

The job characteristics model identifies eight core job characteristics that are particularly important to job design.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters