Exam 6: Motivation and Performance

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Frederick Herzberg is a proponent of job enrichment, which is the practice of enhancing job content by building into the job more motivating factors such as responsibility, achievement, recognition, and personal growth.

(True/False)
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Extrinsic rewards are positively valued work outcomes that an individual receives directly as a result of task performance.

(True/False)
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All of the following are steps in a typical sequence of performance management EXCEPT:

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The most common form of __________ is a "4-40" schedule--that is, 40 hours of work is accomplished in four 10-hour days.

(Multiple Choice)
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A comprehensive approach to performance appraisal that uses the evaluations of bosses, peers, and subordinates as well as self-ratings, customer ratings, and ratings of others outside the work unit is known as an)

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Bill is an employee at Burgers-Are-Us. He works hard each and every day so that his picture may be displayed in the restaurant lobby and that he might earn the title "Employee-of-the-Month." Bill is motivated by __________ rewards.

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Describe the concept of job enrichment. How does job enrichment differ from other job design strategies of job enlargement or job rotation?

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__________ is a method of performance appraisal that uses a small number of performance categories, such as "very good," "good," "adequate," and "very poor," and slots a certain proportion of people into each category.

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Four comparative performance appraisal methods are 1) ranking, 2) paired comparison, 3) forced distribution and 4) graphic rating scales.

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A performance appraisal that involves ordering each individual from best to worst on each performance dimension being considered is called an_________________.

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In today's economy, more and more employers are requiring their employees to be at work to ensure productivity; therefore, telecommuting is on the decline.

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Bonuses compensate people for the mix and depth of skills they possess.

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From an evaluative perspective, performance measurement lets people know where their actual performance stands relative to objectives and standards.

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A forced distribution is a performance appraisal method whereby each person is directly compared with every other person being rated.

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The typical reward systems of organizations emphasize __________.

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The machine-paced automobile assembly line is a classic example of job rotation.

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Ranking is the most complex of all the comparative methods of performance appraisal.

(True/False)
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To be meaningful, a performance appraisal system must be reliable and valid.

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Procter & Gamble uses the effort →\rightarrow performance →\rightarrow reward relationship in their management approach.

(True/False)
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If your roommate asks you to describe the potential advantages of job simplification, you would include all of the following EXCEPT:

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