Question 1

The history of scholarly interest in job design can be traced in part to the work of __________ with scientific management in the early 20th century.

Accepted Answer

Question 2

Which of the following are considered advantages of skill-based pay?

Accepted Answer

A)  Flexibility 
B)  Employee cross-training 
C)  Fewer supervisors 
D)  More individual control over compensation 
E)  A reduction in compensation costs 
A)  Flexibility 
B)  Employee cross-training 
C)  Fewer supervisors 
D)  More individual control over compensation 
E)  A reduction in compensation costs

Question 3

Research finds that, in a given industry, all companies consistently use one type of performance appraisal system.

Accepted Answer

A) True 
 B)False

Question 4

One disadvantage of skill-based pay is __________.

Accepted Answer

A)  the possible higher pay and training costs that are not offset by greater productivity 
B)  managers do not like working with a skill-based pay program 
C)  the program can be implemented quickly 
D)  that workers learn to do one another's jobs 
E)  workers know in advance what is required to receive a pay rate 
A)  the possible higher pay and training costs that are not offset by greater productivity 
B)  managers do not like working with a skill-based pay program 
C)  the program can be implemented quickly 
D)  that workers learn to do one another's jobs 
E)  workers know in advance what is required to receive a pay rate

Question 5

The incentive value of __________ is based on the notion that "employee owners" will be motivated to work hard so that the organization will perform well and its stock price will rise.

Accepted Answer

Employee S

Question 6

Describe the core characteristics model of job enrichment. Explain how this model can provide guidance to practicing managers. Should everyone's job be enriched? Why or why not?

Accepted Answer

According to the core characteristics mo

Question 7

When your manager increases your job content by giving you more responsibility for planning and evaluating duties, which job design approach is being used?

Accepted Answer

A)  Job simplification 
B)  Job enlargement 
C)  Job enrichment 
D)  Job rotation 
E)  Process reengineering 
A)  Job simplification 
B)  Job enlargement 
C)  Job enrichment 
D)  Job rotation 
E)  Process reengineering

Question 8

__________ is a system that rewards people for acquiring and developing job-relevant skills.

Accepted Answer

A)  Entitlement pay 
B)  Gain-sharing pay 
C)  Merit pay 
D)  Skill-based pay 
E)  Expert pay 
A)  Entitlement pay 
B)  Gain-sharing pay 
C)  Merit pay 
D)  Skill-based pay 
E)  Expert pay

Question 9

In a study conducted by Stauffer and Buckley, white supervisors gave significantly higher ratings to black workers than they did to white workers, while black supervisors tended to favor white workers in their ratings.

Accepted Answer

A) True 
 B)False

Question 10

For a performance appraisal system to be reliable, it must __________.

Accepted Answer

A)  provide consistent results each time it is used. 
B)  be used in a wide cross-section of industries. 
C)  be statistically robust. 
D)  be used across hierarchical levels in an organization. 
E)  actually measure people on relevant job characteristics. 
A)  provide consistent results each time it is used. 
B)  be used in a wide cross-section of industries. 
C)  be statistically robust. 
D)  be used across hierarchical levels in an organization. 
E)  actually measure people on relevant job characteristics.

Question 11

When measuring employee performance, managers should make sure that measurements are all of these EXCEPT:

Accepted Answer

A)  based on clear job performance criteria. 
B)  accurate in assessing performance. 
C)  providing a defensible basis for differentiating between high and low performance. 
D)  useful as feedback that can help future performance. 
E)  always positive as to not discourage employees. 
A)  based on clear job performance criteria. 
B)  accurate in assessing performance. 
C)  providing a defensible basis for differentiating between high and low performance. 
D)  useful as feedback that can help future performance. 
E)  always positive as to not discourage employees.

Question 12

From which perspective do performance measures facilitate decisions relating to planning for and gaining commitment to the continued training and personal development of workers?

Accepted Answer

A)  Growth 
B)  Developmental 
C)  Retention 
D)  Turnover 
E)  Promotional 
A)  Growth 
B)  Developmental 
C)  Retention 
D)  Turnover 
E)  Promotional

Question 13

An __________ is a method of performance appraisal that records incidents of each subordinate's behavior that led to either unusual success or failure in a given performance aspect.

Accepted Answer

critical i

Question 14

A compensation system that bases an individual's salary or wage increase on a measure of the person's performance accomplishments during a specified time period is known as ______________.

Accepted Answer

The answer of A compensation system that bases an individual's...

Question 15

Merit pay should clearly differentiate between high and low performers in the amount of pay received.

Accepted Answer

A) True 
 B)False

Question 16

Job enlargement is designed to increase job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.

Accepted Answer

A) True 
 B)False

Question 17

All of the following statements about gain sharing are true EXCEPT:

Accepted Answer

A)  gain sharing plans decrease personal responsibility. 
B)  gain-sharing plans involve a specific measurement of productivity combined with a calculation of a bonus designed to offer workers a share of any increase in total organizational productivity. 
C)  gain sharing increases work motivation because of pay-for-performance incentives. 
D)  with gain sharing, employees have a greater sense of personal responsibility for making performance contributions to the organization. 
E)  gain sharing encourages workplace cooperation and teamwork. 
A)  gain sharing plans decrease personal responsibility. 
B)  gain-sharing plans involve a specific measurement of productivity combined with a calculation of a bonus designed to offer workers a share of any increase in total organizational productivity. 
C)  gain sharing increases work motivation because of pay-for-performance incentives. 
D)  with gain sharing, employees have a greater sense of personal responsibility for making performance contributions to the organization. 
E)  gain sharing encourages workplace cooperation and teamwork.

Question 18

Alternative work arrangements commonly used today include all of the following EXCEPT:

Accepted Answer

A)  job sharing. 
B)  telecommuting. 
C)  flexible working hours. 
D)  compressed workweek. 
E)  job rotation. 
A)  job sharing. 
B)  telecommuting. 
C)  flexible working hours. 
D)  compressed workweek. 
E)  job rotation.

Question 19

An advantage of the behaviorally anchored rating scale approach is that it is straightforward and relatively simple.

Accepted Answer

A) True 
 B)False

Question 20

ABC Manufacturing is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job. ABC is reaping the benefits of:

Accepted Answer

A)  a compressed work week. 
B)  flextime. 
C)  flexible working hours. 
D)  job sharing. 
E)  telecommuting. 
A)  a compressed work week. 
B)  flextime. 
C)  flexible working hours. 
D)  job sharing. 
E)  telecommuting.

The history of scholarly interest in job design can be traced in part to the work of __________ with scientific management in the early 20^th century.

Which of the following are considered advantages of skill-based pay?

Research finds that, in a given industry, all companies consistently use one type of performance appraisal system.

One disadvantage of skill-based pay is __________.

The incentive value of __________ is based on the notion that "employee owners" will be motivated to work hard so that the organization will perform well and its stock price will rise.

Describe the core characteristics model of job enrichment. Explain how this model can provide guidance to practicing managers. Should everyone's job be enriched? Why or why not?

When your manager increases your job content by giving you more responsibility for planning and evaluating duties, which job design approach is being used?

__________ is a system that rewards people for acquiring and developing job-relevant skills.

In a study conducted by Stauffer and Buckley, white supervisors gave significantly higher ratings to black workers than they did to white workers, while black supervisors tended to favor white workers in their ratings.

For a performance appraisal system to be reliable, it must __________.

When measuring employee performance, managers should make sure that measurements are all of these EXCEPT:

From which perspective do performance measures facilitate decisions relating to planning for and gaining commitment to the continued training and personal development of workers?

An __________ is a method of performance appraisal that records incidents of each subordinate's behavior that led to either unusual success or failure in a given performance aspect.

A compensation system that bases an individual's salary or wage increase on a measure of the person's performance accomplishments during a specified time period is known as ______________.

Merit pay should clearly differentiate between high and low performers in the amount of pay received.

Job enlargement is designed to increase job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.

All of the following statements about gain sharing are true EXCEPT:

Alternative work arrangements commonly used today include all of the following EXCEPT:

An advantage of the behaviorally anchored rating scale approach is that it is straightforward and relatively simple.

ABC Manufacturing is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job. ABC is reaping the benefits of:

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 6: Motivation and Performance

The history of scholarly interest in job design can be traced in part to the work of __________ with scientific management in the early 20th century.

Which of the following are considered advantages of skill-based pay?

Research finds that, in a given industry, all companies consistently use one type of performance appraisal system.

One disadvantage of skill-based pay is __________.

The incentive value of __________ is based on the notion that "employee owners" will be motivated to work hard so that the organization will perform well and its stock price will rise.

Describe the core characteristics model of job enrichment. Explain how this model can provide guidance to practicing managers. Should everyone's job be enriched? Why or why not?

When your manager increases your job content by giving you more responsibility for planning and evaluating duties, which job design approach is being used?

__________ is a system that rewards people for acquiring and developing job-relevant skills.

In a study conducted by Stauffer and Buckley, white supervisors gave significantly higher ratings to black workers than they did to white workers, while black supervisors tended to favor white workers in their ratings.

For a performance appraisal system to be reliable, it must __________.

When measuring employee performance, managers should make sure that measurements are all of these EXCEPT:

From which perspective do performance measures facilitate decisions relating to planning for and gaining commitment to the continued training and personal development of workers?

An __________ is a method of performance appraisal that records incidents of each subordinate's behavior that led to either unusual success or failure in a given performance aspect.

A compensation system that bases an individual's salary or wage increase on a measure of the person's performance accomplishments during a specified time period is known as ______________.

Merit pay should clearly differentiate between high and low performers in the amount of pay received.

Job enlargement is designed to increase job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.

All of the following statements about gain sharing are true EXCEPT:

Alternative work arrangements commonly used today include all of the following EXCEPT:

An advantage of the behaviorally anchored rating scale approach is that it is straightforward and relatively simple.

ABC Manufacturing is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job. ABC is reaping the benefits of:

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

The history of scholarly interest in job design can be traced in part to the work of __________ with scientific management in the early 20^th century.