Exam 14: Strategic Performance Measurement Systems

One of the signs that a firm's performance measurement system is inadequate is when no one notices when reports are not supplied.For which of the following reasons may this occur? i.Reports are too detailed ii.Reports are too summarised iii.Reports are too late iv.Reports focus on the wrong factors

(Multiple Choice)

5.0/5

(92)

Question 21

Performance measures,which include cost,product quality and manufacture cycle time,are related to:

(Multiple Choice)

4.9/5

(99)

Question 22

Which of the following is not a limitation of a non-financial measure?

(Multiple Choice)

4.7/5

(87)

Question 23

Assuming you must choose one measure only,which of the following non-financial performance indicators would most likely be chosen to measure employee satisfaction?

(Multiple Choice)

4.9/5

(76)

Question 24

Assuming you must choose one measure only,which of the following non-financial performance indicators would most likely be chosen as a measure of the production process?

(Multiple Choice)

4.8/5

(78)

Question 25

Measures that monitor the progress towards the organisation's goals are called:

(Multiple Choice)

4.8/5

(91)

Question 26

Which of the following are performance measures of delivery at the shop floor level? i.Standard cost variances ii.Accident reports iii.Schedule adherence iv.Number of good units completed

(Multiple Choice)

4.9/5

(74)

Question 27

Normalisation is used to remove the effects of factors outside the control of the organisation in:

(Multiple Choice)

4.7/5

(77)

Question 28

The number of products returned by customers,the number of product defects and on-time delivery are measures related to:

(Multiple Choice)

4.8/5

(74)

Question 29

The essential element of a Du Pont chart is that it:

(Multiple Choice)

4.8/5

(83)

Question 30

On which of the following does a balanced scorecard approach focus on?

(Multiple Choice)

4.9/5

(85)

Question 31

Market share may be a lag indicator from:

(Multiple Choice)

4.7/5

(72)

Question 32

The extent to which a business needs to improve to reach best practice is termed:

(Multiple Choice)

4.9/5

(95)

Question 33

Which of the following about a strategic performance measurement system (SPMS)is incorrect?

(Multiple Choice)

4.9/5

(78)

Question 34

From the following statements about benchmarking,select the incorrect statement.

(Multiple Choice)

4.9/5

(85)

Question 35

All the following are methods of comparison used in performance measurement.Which are inadequate as contemporary measures? i.Standard costs ii.Past periods iii.Budget targets iv.Benchmarks

(Multiple Choice)

4.8/5

(74)

Question 36

The balanced scorecard requires measures to 'cascade down' an organisation,this means:

(Multiple Choice)

4.8/5

(77)

Question 37

Which of the following statements is/are false? i.Non-financial measures are only applicable when profit is not a principle goal of the firm ii.It is often difficult to take any action because of non-financial measures. iii.At the operational level,it is often easier to relate to non-financial measures.

(Multiple Choice)

4.9/5

(74)

Question 38

Performance measures can be used by senior management to evaluate staff member's performance upon which rewards can be based.

(True/False)

4.9/5

(81)

Question 39

Which of the following statements is/are true?

(Multiple Choice)

4.9/5

(92)

Question 40

Showing 21 - 40 of 73

One of the signs that a firm's performance measurement system is inadequate is when no one notices when reports are not supplied.For which of the following reasons may this occur? i.Reports are too detailed ii.Reports are too summarised iii.Reports are too late iv.Reports focus on the wrong factors

Performance measures,which include cost,product quality and manufacture cycle time,are related to:

Which of the following is not a limitation of a non-financial measure?

Assuming you must choose one measure only,which of the following non-financial performance indicators would most likely be chosen to measure employee satisfaction?

Assuming you must choose one measure only,which of the following non-financial performance indicators would most likely be chosen as a measure of the production process?

Measures that monitor the progress towards the organisation's goals are called:

Which of the following are performance measures of delivery at the shop floor level? i.Standard cost variances ii.Accident reports iii.Schedule adherence iv.Number of good units completed

Normalisation is used to remove the effects of factors outside the control of the organisation in:

The number of products returned by customers,the number of product defects and on-time delivery are measures related to:

The essential element of a Du Pont chart is that it:

On which of the following does a balanced scorecard approach focus on?

Market share may be a lag indicator from:

The extent to which a business needs to improve to reach best practice is termed:

Which of the following about a strategic performance measurement system (SPMS)is incorrect?

From the following statements about benchmarking,select the incorrect statement.

All the following are methods of comparison used in performance measurement.Which are inadequate as contemporary measures? i.Standard costs ii.Past periods iii.Budget targets iv.Benchmarks

The balanced scorecard requires measures to 'cascade down' an organisation,this means:

Performance measures can be used by senior management to evaluate staff member's performance upon which rewards can be based.

Which of the following statements is/are true?

Management Accounting: Information for Creating Value and Managing Resources

Management Accounting: Cost Terms and Concepts

Cost Behaviour, Cost Drivers and Cost Estimation

Product Costing Systems

Process Costing and Operation Costing

Service Costing

A Closer Look at Overhead Costs

Activity-Based Costing

Budgeting Systems

Standard Costs for Control: Direct Material and Direct Labour

Standard Costs for Control: Flexible Budgets and Manufacturing Overhead

Managing and Reporting Performance

Financial Performance Measures and Incentive Schemes

Managing Suppliers and Customers

Managing Costs and Quality

Sustainability and Management Accounting

Cost Volume Profit Analysis

Information for Decisions: Relevant Costs and Benefits

Pricing and Product Mix Decisions

Information for Capital Expenditure Decisions

Filters