Exam 4: Emotions and Moods
Exam 1: What Is Organizational Behavior113 Questions
Exam 2: Diversity in Organizations110 Questions
Exam 3: Attitudes and Job Satisfaction121 Questions
Exam 4: Emotions and Moods111 Questions
Exam 5: Personality and Values116 Questions
Exam 6: Perception and Individual Decision Making113 Questions
Exam 7: Motivation Concepts110 Questions
Exam 8: Motivation: From Concepts to Applications111 Questions
Exam 9: Foundations of Group Behavior110 Questions
Exam 10: Understanding Work Teams104 Questions
Exam 11: Communication110 Questions
Exam 12: Leadership110 Questions
Exam 13: Power and Politics110 Questions
Exam 14: Conflict and Negotiation111 Questions
Exam 15: Foundations of Organization Structure113 Questions
Exam 16: Organizational Culture117 Questions
Exam 17: Human Resource Policies and Practices111 Questions
Exam 18: Organizational Change and Stress Management118 Questions
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Which of the following is one of the six essentially universal emotions agreed on by a majority of researchers?
(Multiple Choice)
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Which of the following statements is true regarding negotiation?
(Multiple Choice)
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The findings of a recent company survey at Rader Industries showed that employees are experiencing high levels of work stress. To offset this, a manager suggests instituting a leave policy whereby employees must go on a mandatory vacation for 7 days in the year.
-The manager's suggestion is based on which of the following assumptions?
(Multiple Choice)
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Which of the following is an example of an epicurean activity which helps increase a person's positive mood?
(Multiple Choice)
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Which of the following famous philosophers identified six emotions which he called "simple and primitive passions" and argued that all the others are composed of some of these six or are species of them?
(Multiple Choice)
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Positivity offset may be defined as the tendency of most individuals to experience a negative mood when nothing in particular is going on.
(True/False)
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Carrie recently received the Employee of the Year award at the call center where she works as a customer service representative. She was chosen for the award because she is known to be highly courteous toward even the most difficult of callers and is efficient at handling their queries. A month after receiving the award, Carrie submits her resignation. According to her exit interview, she felt burnt out. Which of the following best explains this situation?
(Multiple Choice)
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Ben Ervin often experiences emotions in a much stronger manner than most of his other colleagues. Events that do not provoke any significant emotional response from another person, send him into fits of happiness, anger, or depression. In view of such a situation, Ervin is displaying a high level of ________.
(Multiple Choice)
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People in good moods tend to be more creative than people in bad moods.
(True/False)
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According to the affective events theory, work events trigger positive or negative emotional reactions among employees and these reactions influence their job performance and satisfaction.
(True/False)
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Which of the following mood dimensions is a pure marker of high negative affect?
(Multiple Choice)
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For which of the following jobs is it most likely to be important to hire employees with high emotional intelligence?
(Multiple Choice)
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Which of the following emotions did philosopher René Descartes identify as one of the six emotions which he called simple and primitive passions?
(Multiple Choice)
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A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is known as ________.
(Multiple Choice)
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Rachel Hartley was a top graduate management student who now works as a project manager at a retail firm. However, in spite of her strong education background, she often finds it difficult to manage her team efficiently. She is not able to understand her team's emotions when they feel frustrated with a work challenge or when they need appreciation for a job well done. Which of the following does Hartley suffer from?
(Multiple Choice)
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________ emotions are emotions that people actually experience, despite what they might display.
(Multiple Choice)
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Which of the following terms refers to the practice of hiding inner feelings and forgoing emotional expressions in response to display rules?
(Multiple Choice)
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Which of the following is an example of deviant workplace behavior?
(Multiple Choice)
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