Question 1

The two major forms of employee involvement are participative management and ________.

Accepted Answer

A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement 
A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement

Question 2

Nora Elm is a newly appointed HR manager at Seven Oaks, a famous PR firm that is not doing too well at present. As she assumed the post of the HR manager, everyone impressed upon her the need to energize the employees and motivate them to give their best to the job. After she met with the employees and managers, she felt that many employees were demotivated because they had attained their maximum potential in the current job roles. Additionally, she felt that though the management believed strongly in its employee-friendly nature, this nature was not manifested in its actions. Those employees who were on the board had begun to mimic the management's action of attributing the lack of any constructive change to company policies. Describe any two changes that Nora should propose at the meeting with a rationale for each.

Accepted Answer

The two changes that Nora could propose

Question 3

Amanda McPherson is a working mother with one child and an ailing parent to look after in addition to her duties as a wife and job responsibilities as a legal consultant. Since Amanda always felt pressed for time, the news that the consultancy she worked for would allow her to work from home two days a week came as a great relief to her. She now feels more motivated to work for the company as the company has taken into account her personal and professional needs. The company has allowed Amanda to use the option of ________.

Accepted Answer

A)  gainsharing 
B)  offshoring 
C)  telecommuting 
D)  homeshoring 
E)  work sharing 
A)  gainsharing 
B)  offshoring 
C)  telecommuting 
D)  homeshoring 
E)  work sharing

Question 4

Which of the following factors represents the influence of social aspects of the work environment on motivation?

Accepted Answer

A)  task identity 
B)  autonomy 
C)  feedback 
D)  interdependence 
E)  skill variety 
A)  task identity 
B)  autonomy 
C)  feedback 
D)  interdependence 
E)  skill variety

Question 5

Individualized rewards by allowing each employee to choose the compensation package that best satisfies his or her current needs and situation are called ________.

Accepted Answer

A)  variable pay programs 
B)  standardized benefits packages 
C)  employee recognition programs 
D)  employee involvement programs 
E)  flexible benefits plans 
A)  variable pay programs 
B)  standardized benefits packages 
C)  employee recognition programs 
D)  employee involvement programs 
E)  flexible benefits plans

Question 6

________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.

Accepted Answer

A)  Guaranteed pay program 
B)  Variable-pay program 
C)  Flexible benefits program 
D)  Modular plans program 
E)  Base pay program 
A)  Guaranteed pay program 
B)  Variable-pay program 
C)  Flexible benefits program 
D)  Modular plans program 
E)  Base pay program

Question 7

List and describe different variable-pay programs.

Accepted Answer

a) Piece-rate plans. In piece-rate pay p

Question 8

When it comes to motivating employees, financial incentives may be more motivating in the short term, but in the long run it's nonfinancial incentives.

Accepted Answer

A) True 
 B)False

Question 9

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.

Accepted Answer

A)  profit-sharing 
B)  gainsharing 
C)  core-plus 
D)  modular 
E)  bonus 
A)  profit-sharing 
B)  gainsharing 
C)  core-plus 
D)  modular 
E)  bonus

Question 10

Job enrichment is the process of ________.

Accepted Answer

A)  periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level 
B)  expansion of jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work 
C)  redistribution of power within the organization through work councils and board representations 
D)  distribution of a significant degree of power between subordinates and supervisors 
E)  evaluation of an employee wherein subordinates, peers, and managers provide comprehensive feedback 
A)  periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level 
B)  expansion of jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work 
C)  redistribution of power within the organization through work councils and board representations 
D)  distribution of a significant degree of power between subordinates and supervisors 
E)  evaluation of an employee wherein subordinates, peers, and managers provide comprehensive feedback

Question 11

Which of the following is an example of an intrinsic reward?

Accepted Answer

A)  bonus 
B)  profit-sharing plan 
C)  employee stock option 
D)  employee recognition 
E)  gainsharing 
A)  bonus 
B)  profit-sharing plan 
C)  employee stock option 
D)  employee recognition 
E)  gainsharing

Question 12

Representative participation is characterized by ________.

Accepted Answer

A)  joint decision making by employees and management 
B)  democratic leadership behaviors 
C)  open and honest two-way communication 
D)  a significant positive impact on employee morale and performance 
E)  compliance with the legal need to redistribute power within organizations 
A)  joint decision making by employees and management 
B)  democratic leadership behaviors 
C)  open and honest two-way communication 
D)  a significant positive impact on employee morale and performance 
E)  compliance with the legal need to redistribute power within organizations

Question 13

To enhance the amount of autonomy employees enjoy, a company must provide its employees with tasks combined into natural work units.

Accepted Answer

A) True 
 B)False

Question 14

To be effective, an employee involvement program must ________.

Accepted Answer

A)  rightsize the company by eliminating obsolete positions 
B)  incorporate the unique demands of different cultures 
C)  mandatorily establish work councils in the company 
D)  eliminate the influence of employees in managerial decision making 
E)  implement autocratic ways of handling its employees 
A)  rightsize the company by eliminating obsolete positions 
B)  incorporate the unique demands of different cultures 
C)  mandatorily establish work councils in the company 
D)  eliminate the influence of employees in managerial decision making 
E)  implement autocratic ways of handling its employees

Question 15

For management, the major downside of telecommuting is ________.

Accepted Answer

A)  decreased productivity 
B)  increased turnover 
C)  reduced morale 
D)  difficulty in scheduling work 
E)  less direct supervision of employees 
A)  decreased productivity 
B)  increased turnover 
C)  reduced morale 
D)  difficulty in scheduling work 
E)  less direct supervision of employees

Question 16

________ are predesigned packages or modules of benefits, each of which meets the needs of a specific group of employees.

Accepted Answer

A)  Modular plans 
B)  Employee stock ownership plans 
C)  Profit sharing plans 
D)  Merit-based plans 
E)  Flextime plans 
A)  Modular plans 
B)  Employee stock ownership plans 
C)  Profit sharing plans 
D)  Merit-based plans 
E)  Flextime plans

Question 17

Task identity is defined as the degree to which a job requires a variety of different activities so the worker can use a number of different skills and talent.

Accepted Answer

A) True 
 B)False

Question 18

Jack Holmes is a middle-aged, lower-level employee at an automobile service center. Though he is not paid very well, he loves his job. His supervisor speaks to him with respect and he is the favored candidate for mentoring new employees because on the vast experience he holds in the job. Based on this information, which of the following is most likely to be the reason Jack likes his job?

Accepted Answer

A)  recognition 
B)  prospects of growth 
C)  salary 
D)  flextime 
E)  job sharing 
A)  recognition 
B)  prospects of growth 
C)  salary 
D)  flextime 
E)  job sharing

Question 19

The job characteristic model fails to consider the role ________ plays in employee motivation.

Accepted Answer

A)  job design 
B)  meaningfulness 
C)  social support 
D)  growth need 
E)  responsibility 
A)  job design 
B)  meaningfulness 
C)  social support 
D)  growth need 
E)  responsibility

Question 20

Which of the following is the major drawback of job sharing from management's perspective?

Accepted Answer

A)  increase in supervisory workload 
B)  increased costs for providing supporting infrastructure (such as desk and computer) to two employees instead of one 
C)  difficulty in finding compatible partners 
D)  difficulty in designing the reward structure 
E)  difficulty in coordinating schedules 
A)  increase in supervisory workload 
B)  increased costs for providing supporting infrastructure (such as desk and computer) to two employees instead of one 
C)  difficulty in finding compatible partners 
D)  difficulty in designing the reward structure 
E)  difficulty in coordinating schedules

The two major forms of employee involvement are participative management and ________.

Which of the following factors represents the influence of social aspects of the work environment on motivation?

Individualized rewards by allowing each employee to choose the compensation package that best satisfies his or her current needs and situation are called ________.

________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.

List and describe different variable-pay programs.

When it comes to motivating employees, financial incentives may be more motivating in the short term, but in the long run it's nonfinancial incentives.

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.

Job enrichment is the process of ________.

Which of the following is an example of an intrinsic reward?

Representative participation is characterized by ________.

To enhance the amount of autonomy employees enjoy, a company must provide its employees with tasks combined into natural work units.

To be effective, an employee involvement program must ________.

For management, the major downside of telecommuting is ________.

________ are predesigned packages or modules of benefits, each of which meets the needs of a specific group of employees.

Task identity is defined as the degree to which a job requires a variety of different activities so the worker can use a number of different skills and talent.

The job characteristic model fails to consider the role ________ plays in employee motivation.

Which of the following is the major drawback of job sharing from management's perspective?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

The two major forms of employee involvement are participative management and ________.

Which of the following factors represents the influence of social aspects of the work environment on motivation?

Individualized rewards by allowing each employee to choose the compensation package that best satisfies his or her current needs and situation are called ________.

________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.

List and describe different variable-pay programs.

When it comes to motivating employees, financial incentives may be more motivating in the short term, but in the long run it's nonfinancial incentives.

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.

Job enrichment is the process of ________.

Which of the following is an example of an intrinsic reward?

Representative participation is characterized by ________.

To enhance the amount of autonomy employees enjoy, a company must provide its employees with tasks combined into natural work units.

To be effective, an employee involvement program must ________.

For management, the major downside of telecommuting is ________.

________ are predesigned packages or modules of benefits, each of which meets the needs of a specific group of employees.

Task identity is defined as the degree to which a job requires a variety of different activities so the worker can use a number of different skills and talent.

The job characteristic model fails to consider the role ________ plays in employee motivation.

Which of the following is the major drawback of job sharing from management's perspective?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters