Exam 16: Motivating Employees

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The last worker in the assembly line put on the tires and tightened the lug nuts.When asked what he did,he replied,"I build tractors." For this worker,his position included ________.

(Multiple Choice)
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People with a high need for achievement ________.

(Multiple Choice)
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An enriched job allows workers to do an entire activity with increased freedom,independence,and responsibility.

(True/False)
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Managers using reinforcement theory to motivate employees should ignore,not punish,undesirable behavior.

(True/False)
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________ is a motivational approach in which an organization's financial statements are shared with all employees.

(Multiple Choice)
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People with a high need for achievement strive for the trappings and rewards of success rather than for personal accomplishment.

(True/False)
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With its motto "Be All that You Can Be," the United States Army encouraged recruits to fulfill their ________ needs.

(Multiple Choice)
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According to Herzberg's two-factor theory,which of the following is a motivator?

(Multiple Choice)
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In the job characteristics model,task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

(True/False)
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In the expectancy theory,________ is the importance that the individual places on the potential outcome or reward that can be achieved on the job.

(Multiple Choice)
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The employees at KLM Company are complaining that the supervisors tend to pick favorites within their departments.Company policies are not equally enforced and the favorites are not disciplined for safety violations.These employees are complaining about ________.

(Multiple Choice)
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The need for ________ is similar to Maslow's need for ________.

(Multiple Choice)
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The term job design refers to the way tasks are combined to form complete jobs.

(True/False)
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Frederick Herzberg's two-factor theory proposes that ________.

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Which of the following needs is a higher-order need in Maslow's hierarchy of needs theory?

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________ theory says that behavior is a function of its consequences.

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Michelle supervises six very diverse workers.They are male,female,older,younger,different ethnic groups and nationalities,and in different life stages.How might Michelle use the various theories of motivation to keep her workers inspired?

(Essay)
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At 3M,workers are allowed up to 15% of their paid time to devote to projects of their own choosing.For that time,workers have ________.

(Multiple Choice)
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