Exam 16: Motivating Employees

Sarah is using the JCM to redesign jobs for her small team of writers.After carefully analyzing their jobs,she determines that while their jobs are high in skill variety,task identity,task significance,and autonomy,they receive little feedback about their work.Which of the following steps will enable Sarah to improve this aspect of their jobs?

Which of the following is true about Herzberg's two-factor theory?

When Bob discovered Tom had a larger paycheck for the same amount of effort,his concern centered on ________ justice.

According to the three-needs theory,the need for ________ is the need to make others behave in a way that they would not have behaved otherwise.

"We can't pay much but our clients could not manage without people like you in their lives." This statement indicates that the position has ________.

________ refers to the horizontal expansion of a job by increasing job scope,or the number of different tasks required in a job and the frequency with which those tasks are repeated.

As manager of a large team of engineers,you notice that your team is falling short of its goals primarily because several team members are either not motivated to put in their best or are downright dissatisfied with their jobs.You have decided to follow Herzberg's two-factor theory to motivate your employees.What steps can you take to maximize motivation?

The goal-setting theory states that ________.

Joe watches his youngest employees like a mother hen to make sure they stay on task and off their cell phones.Joe is behaving like a ________ manager.

According to Maslow's hierarchy of needs theory,a person's needs for growth,achieving one's potential,and self-fulfillment,and the drive to become what one is capable of becoming constitute his or her ________ needs.

The way tasks are combined to form complete jobs is referred to as ________.

Goal-setting theory says that ________.

In the context of the reinforcement theory,reinforcers are ________.

Research clearly indicates that the Theory Y manager is more effective in motivating employees than the Theory X manager.

The goal-setting theory has most value in countries where ________.

Despite the quantity of empirical evidence in its support,managers have largely ignored Herzberg's two factor theory when designing jobs.

In the context of Maslow's hierarchy of needs theory,when a company has a space where employees can meet during breaks and catch up with each other,the company is taking care of the employees' ________ needs.

According to Maslow's hierarchy of needs theory,________ needs are predominantly satisfied externally while ________ needs are satisfied internally.

The equity theory proposes that ________.

Joseph,a line manager at a plant,believes that his workers have little drive and will not work unless pushed by him.Therefore,he closely monitors and controls their work and disciplines those who do not meet his standards.Joseph is a Theory Y manager.